May 2024 – Jun 2025 · 1 yr 1 mo · Nagpur, Maharashtra, India · Remote

• Strategic Planning: Leading strategic planning efforts for vendor partnerships and business development, setting clear objectives, defining target markets, and outlining growth strategies aligned with organizational goals.
• Vendor Relationship Management: Cultivating and nurturing relationships with potential vendors, negotiating favorable terms and agreements to optimize value for both parties.
• Business Development: Spearhead business development initiatives with Client looking to staff developers for their project, identifying new opportunities for revenue generation, market expansion, and diversification of offerings.
• Proposal Development: Overseeing the development of proposals and pitches for potential partnerships, ensuring they are tailored to meet the specific needs and objectives of target vendors and clients.
• Sales Strategy: Develop and implement sales strategies to effectively promote products and services, drive revenue growth, and achieve sales targets.
• Cross-functional Collaboration: Collaborate closely with internal teams, including sales, to align strategies, leverage resources, and drive successful partnership outcomes.
• Leadership and Team Management: Providing leadership and direction to the vendor partnerships and business development team, fostering a culture of collaboration, innovation, and excellence.

May 2023 – Apr 2024 · 11 mos · Vadodara, Gujarat, India

• Expertly negotiate and finalize agreements with partners, optimizing terms and conditions to maximize value for both parties.
• Utilize data analytics to assess the performance of partnerships and make informed decisions to drive continuous improvement.
• Implement key performance indicators (KPIs) and metrics to measure the success and impact of partnership initiatives.
• Foster a collaborative environment to facilitate knowledge sharing and innovation across departments.
• Proactively identify and mitigate potential risks associated with partnerships, ensuring the organization's interests are protected.
• Develop strategies for expanding and adapting partnership models to diverse geographical markets.
• Lead, mentor, and inspire a high-performance team, fostering a culture of innovation, accountability, and continuous improvement.
• Develop and execute training programs to enhance the skills and capabilities of the partnership team.
• Evaluate and integrate emerging technologies and tools that enhance partnership management processes and efficiency.
• Collaborate with legal and compliance teams to develop and maintain robust partnership governance frameworks.
• Foster a culture of innovation within the partnership team, encouraging the exploration of novel approaches and solutions.

May 2022 – May 2023 · 1 yr · Vadodara, Gujarat, India

• Identify, onboard, and build channel partners.
• Ensure legitimacy for newly partnered companies.
• Build strong relationships with existing partners to swiftly address client escalations.
• Build and nurture a community of existing vendor partners end to end.
• Maintain required delivery documentation on a daily basis.
• Develop process improvements to achieve high productivity.
• Procuring new vendor partners through direct contact, word-of-mouth, and collaboration with the marketing department.
• Maintaining meaningful relationships with existing vendor partners to ensure that they are retained

Jan 2021 – Jan 2022 · 1 yr · Mumbai, Maharashtra, India

• Primary responsibility involves empanelment of medical service providers, including
• doctors, labs, pharmacies, and hospitals.
• Actively enhance the network of medical service providers within the designated
• territory/region, focusing on expanding reach.
• Engage medical providers through diverse strategies like arranging Corporate
• Camps, Conferences, Seminars, and securing exclusive value-added offers.
• Foster cross-partner alliances and ensure prominent visibility of IHO's brand within
• medical partner establishments, promptly addressing customer and network
• provider concerns.
• Skillfully negotiate Corporate Health Checkup Packages, contributing to mutually
• beneficial arrangements.
• Deliver training and orientation sessions on new services to medical providers.
• Lead nationwide expansion efforts for diagnostics, pathology, doctors, and
• specialist provider networks.
• Establish and maintain relationships with key decision makers and contacts across
• partner organizations.

Oct 2020 – Jan 2021 · 3 mos

Nov 2015 – Apr 2020 · 4 yrs 5 mos · Dubai, United Arab Emirates

• Managing a team of 18 receptionist across 5 dental clinics of Dr. Michael’s.
• Working as a part of best and the biggest dental clinic business in the UAE.
• Liaising with healthcare professionals and patients about treatment plans.Overseeing clinic operations and staff duties.
• Keeping medical professionals informed about healthcare administered at the clinic.Managing the clinic's budget, billing system, and inventory.Ordering stock and supplies for the clinic.
• Overseeing the purchasing, maintenance, and repair of clinic equipment.Developing procedures to deliver optimal patient care.Performing the hiring, training, and performance evaluation of staff members.Managing internal and external communications, and answering queries about the clinic.
• Experience in managing a healthcare facility or clinic.
• Ability to supervise and motivate clinic staff to perform their duties efficiently.Exceptional organizational skills to ensure that quality services are provided.

Aug 2014 – Apr 2015 · 8 mos · India · On-site

• Employment verification of customers buying property, dealing with Property Documents.
• Handling escalations, assisting the floor in absence of team leaders on the operational floor.
• Reporting to manager

Aug 2013 – Jul 2014 · 11 mos · Mumbai, Maharashtra, India

• Led a criminal verification team, engaging with courts and clerks to retrieve candidates'
• criminal records.
• Managed the processing of searches and reports for background screening applications.
• Ensured adherence to guidelines for swift, high-quality results on background requests.
• Skillfully performed searches and information retrieval from responses, court records, and
• pertinent documents.
• Ensured accurate execution of searches, hits entry, and reporting in accordance with federal
• and state laws.

Sep 2012 – Mar 2013 · 6 mos · Mumbai, Maharashtra, India · On-site

• Individual contributory role.
• Retaining existing 3g customers in the Australia. Developing and executing strategies to drive Business and sales with new and existing customers.
• Selling them new mobile phones along with 12/24 months contract and ensure 80 %
• conversions on a daily basis.
• Result oriented , target driven job and ability to think out of the box.
• Identify and validate opportunities.

Jan 2010 – Sep 2012 · 2 yrs 8 mos · Mumbai, Maharashtra, India · On-site

• Communicated directly with U.S.-based customers to identify and resolve reasons for overdue payments, ensuring customer satisfaction and timely collections.
• Accurately documented client financial status and tracked collection efforts to maintain up-to-date account records.
• Approved credit extensions based on customer credibility and aligned collection strategies in collaboration with the sales team.
• Consistently surpassed monthly collection and sales targets through strategic engagement and proactive follow-ups.
• Resolved a high volume of billing inquiries for Western Union gift card holders, maintaining quality service levels.
• Increased revenue by upselling Chase gift cards, contributing to overall team sales performance.