Vaishali Hotpeti

HR Manager

Bengaluru, Karnataka, India21 yrs 5 mos experience

Highly Stable

Key Highlights

15+ years of HR leadership experience
Expert in global workforce integration
Proven track record in employee engagement

Stackforce AI infers this person is a strategic HR leader in the telecommunications industry with a focus on workforce integration and employee engagement.

Contact

vaishali.hotpeti@gmail.com LinkedIn

Skills

Core Skills

Human ResourcesLeadership DevelopmentTalent AcquisitionSalesLearning And DevelopmentCustomer Care

Other Skills

Business DevelopmentCRMCompensation ManagementContent DevelopmentCross-functional Team LeadershipCustomer EngagementCustomer ServiceEmployee EngagementFinancial LiteracyHR OperationsKey Account ManagementManagementMarket AnalysisOperations ManagementPerformance Management

About

Strategic HR leader with 15+ years of experience in IT and telecom, specializing in people strategy, leadership development, and global workforce integration. Proven track record in building scalable HR frameworks, incubating offshore Centers of Excellence, and aligning HR with business objectives. Skilled in end-to-end HR operations, performance management, and employee engagement, with strong business acumen from customer-facing and sales operations. Successfully re-entered the corporate workforce after leading entrepreneurial ventures and initiatives for women’s empowerment.

Experience

Stg labs

2 roles

Senior Manager-HR

Promoted

Jan 2024 – Present · 2 yrs 2 mos · Bengaluru, Karnataka, India

Collaboration with Global Leaders: Partner with global CXOs to align HR strategies with business objectives, drive workforce integration, and provide strategic guidance as a trusted advisor.
Team Management: Lead and mentor HR professionals, ensuring effective delegation, capability building, and fostering a collaborative, high-performance team culture.
HR Practices for Portfolio Companies: Develop and implement tailored HR policies for 20+ portfolio companies (750+ employees), ensuring alignment with organizational needs and compliance with all regulations.
Performance Management: Designed and rolled out performance systems that enabled continuous feedback, guided leaders on evaluation frameworks, and facilitated reviews to drive skill development and business impact.
Employee Engagement: Championed employee experience through Dipstick surveys and CNPS, creating actionable insights that improved engagement outcomes and reinforced a positive work culture.
Leadership Development: Conceptualized and launched the Manager School Program to strengthen the leadership pipeline, enabling future-ready managers across portfolio companies.

Employee EngagementHuman ResourcesPerformance ManagementLeadership DevelopmentTeam Management

Human Resources Business Partner

Feb 2022 – Jan 2024 · 1 yr 11 mos · Bengaluru, Karnataka, India

Incubated and scaled offshore Centers of Excellence for STG portfolio companies.
Managed workforce transitions, talent acquisition, and end-to-end HR operations.
Established HR governance model for consistency across 20+ companies.

Human ResourcesTalent AcquisitionHR Operations

Career break

Voluntary work

Oct 2011 – Jan 2022 · 10 yrs 3 mos · Bangalore Urban, Karnataka and Hubli

Founded and managed a boutique business; generated employment opportunities for women.
Designed and delivered financial literacy sessions for women, focusing on savings and financial independence.
Worked as a freelance content development consultant for training programs across HR and soft skills.
Continued self-learning in HR, leadership, and digital transformation to stay industry-relevant.

Financial LiteracyContent Development

Tata teleservices ltd

4 roles

Human Resources Generalist

Mar 2010 – Sep 2011 · 1 yr 6 mos

Optimized compensation frameworks by managing salary budgets and revising personnel policies, resulting in improved cost control and policy compliance.
Strengthened workforce quality and retention by leading recruitment, onboarding, performance management, and grievance resolution, reducing attrition and enhancing employee satisfaction.
Elevated capability building by assessing TNIs, creating annual training calendars, and tracking completions, achieving higher training effectiveness and stronger leadership pipelines.
Improved operational efficiency by managing staffing consultants, recruitment dashboards, organizational structures, and hiring costs, ensuring timely and cost-effective talent acquisition.

Compensation ManagementRecruitmentPerformance ManagementHuman Resources

Branded Retail Store Manager

Sep 2009 – Mar 2010 · 6 mos

Led cross-functional teams to deliver projects on time and within budget, driving operational efficiency.
Analyzed competitor performance and market trends to recommend brand development strategies, boosting visibility and profitability.
Developed and executed promotional campaigns, merchandising displays, and customer engagement initiatives to strengthen brand image and loyalty.
Provided market insights to senior management, identified new revenue streams, and built lasting customer relationships for repeat/referral business.
Trained, mentored, and evaluated sales and marketing staff, enhancing team performance and awareness of new products and promotions.

SalesCustomer EngagementMarket Analysis

Learning and Development-Training,

Promoted

Mar 2005 – Aug 2009 · 4 yrs 5 mos

Designed and delivered customized training programs aligned with organizational goals and culture, leveraging modern pedagogy, tools, and methodologies.
Collected and analyzed program feedback to drive continuous improvement and enhance learning effectiveness.
Monitored, measured, and reported training plans and outcomes, ensuring timely execution and alignment with business priorities.

TrainingProgram DevelopmentLearning and Development

Customer Care – Operations

Jul 2004 – Feb 2005 · 7 mos

Managed and resolved front-end customer escalations with speed and accuracy, ensuring high service quality.
Conducted root cause analysis of repeat complaints, implementing corrective measures to reduce recurrence.
Researched, prioritized, and resolved customer queries within defined timelines, enhancing customer satisfaction.
Maintained and updated customer accounts using software systems, ensuring data accuracy and process efficiency.

Customer ServiceProblem SolvingCustomer Care