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Judy Gonder

Operations Associate

Zanesville, Ohio, United States35 yrs 8 mos experience
Highly Stable

Key Highlights

  • Expert in managing high-risk populations
  • Skilled in patient engagement and education
  • Proven track record in care coordination
Stackforce AI infers this person is a Healthcare Management Professional with expertise in case management and patient care.

Contact

Skills

Core Skills

Case ManagementPopulation HealthAssessmentDocumentationRisk AssessmentCare ManagementUtilization ManagementHome CarePatient Education

Other Skills

Academy of Managed Care PharmacyAccountable Care Organizations (ACOs)CCMCare CoordinationCare PlanningCertified Case ManagerCertified Professional of Healthcare Management-CPHMClinical ReviewCommunity HealthComputer LiteracyContinuing EducationCritical ThinkingDecision-MakingElder CareElectronic Medical Record (EMR)

About

Experienced Healthcare Management Nurse with a progressive history of working in the commercial self-insured and Medicaid insurance industry. Skilled in Case Management, Risk Assessment, Managed Care, Healthcare, and Population Health. Graduated from Ohio University with an ongoing desire for building tools in patient engagement through motivational interviewing and improved healthcare literacy. Takes the path of inquiry and desire to incorporate new trends in healthcare and client/patient/member empowerment into practice.

Experience

Agilon health

Patient Care Manager

Oct 2019Present · 6 yrs 5 mos · Zanesville, Ohio · Hybrid

  • Certified care manager (CMSA) focused on whole-person, social determinant impacts on the Medicare population, their providers and caregivers.
Case ManagementRisk AssessmentManaged CareHealthcarePopulation Health

Carestar

Assessment Specialist

Aug 2019Jan 2020 · 5 mos · Ohio Homecare Waiver

  • Casual Assessment Specialist working independently from home via telephone and traveling a six-county, primary service area to complete documentation and provide recommendations for Ohio Home Care waiver (OHCW) eligibility, per program and CareStar guidelines.
AssessmentDocumentationRecommendations

Quality care partners

2 roles

RN/Case Manager -Government program

Mar 2014Jun 2019 · 5 yrs 3 mos

  • High-risk population management through risk stratification and assessment tools to identify gaps, barriers in meeting individual care needs.
  • Reduced unplanned hospitalizations, reduced inappropriate emergency room care by engaging individuals and caregivers in the decision-making process.
  • Coordinated transitions of care with discharge planners across varied settings for cost-effective, accurate and timely care delivery in the least-restrictive, safe environment.
  • Collaborated with state-wide and local providers and resources to create improved outcomes for cases of high-risk maternity, oncology, transplants, and substance use disorders.
Risk StratificationCare CoordinationDecision-MakingRisk AssessmentCare Management

Utilization Management

Dec 2000Mar 2014 · 13 yrs 3 mos

  • Helped to expand utilization management and large case management programs.
  • Offered plan navigation for clients across the age- and care-continuum, including high-risk pregnancy, preterm births, oncology, pre- and post-transplant.
  • Coordinated clinical review policy development for Pharmacy and Therapeutics Committee.
  • Established a framework for Specialty Pharmacy case management to support the pharmacy benefit management program.
Utilization ManagementClinical ReviewPolicy DevelopmentCare Management

Genesis healthcare system

Home Care Case Manager

Jun 1990Dec 2000 · 10 yrs 6 mos

  • Skilled, intermittent home care in rural counties.
  • Established and managed physician-directed care plans for all ages, and across all payers.
  • Educated patients and caregivers on home intravenous infusions and enteral feedings.
  • Coordinated home care referrals to outside agencies, working as a home care liaison in tandem with discharge planners.
Home CarePatient EducationCare Coordination

Education

Ohio University

BSN — RN

Jan 1993Jan 1995

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