Apr 2021 – Present · 5 yrs 1 mo · Detroit Metropolitan Area · Hybrid

Oct 2016 – Apr 2021 · 4 yrs 6 mos · Chennai Area, India · Hybrid

• For Vee Tech, I built a highly skilled team to develop and deliver software products in Healthcare, Education, and Media using web, mobile, cloud, RPA, and AI/ML. Over 4-years, I established a new corporate Analytics and IT division with 300+ professionals, many of whom were outstanding first-generation college graduates from smaller towns.
• My division delivered over 20 SAAS products, including a Medical Coding Assistance Platform to capture missed opportunities from medical charts and diagnostics reports (lab and radiology), a product called HireMee: an AI Powered Assessment and Hiring Platform, which conducts over 5 million job applicant assessments annually, and the Lecture Capture System, a product which is now used by more than 500,000 students every day.
• In addition, I led the development and delivery of an innovative new Robotic Process Automation (RPA) platform. This work included founding an internal Center-of-Excellence for Robotic Process Automation (RPA), developing bots that automated over 70 healthcare business and accounting processes for Medical Coding, Explanation of Benefits, Payment Posting, Claims and Invoice Processing, Re-Pricing, and Media Tracking.
• Regarding AI, I led Vee Technology’s effort to establish a Research & Innovation lab focused on Artificial Intelligence (AI) and Machine Learning (ML). Work in this lab resulted in advanced products for Computer Vision and Natural Language Processing (NLP), including Facial Detection AI, Data Extraction from invoices, Cardiac Nurse Training Simulation that can generate ECGs signal waves for 28 different arrhythmias, a Newspaper Article Content Extraction System, a new Optical Character Recognition (OCR) Engine for Medical charts, and software for converting 2D images (CT Scan & MRI scan) to 3D structural views of human body parts to assist with cancer detection and histopathology.
• Overall, my efforts resulted in division’s achievement of CMMI Level 3 appraisal.

Aug 2014 – Jan 2016 · 1 yr 5 mos · Greater Detroit Area · On-site

• During my time as the IT Delivery Manager at Blue Cross Blue Shield of Michigan, I led project teams to achieve the following six major accomplishments:
• Delivery of large-scale, enterprise-wide implementations of data analytics programs and applications development from concept through post-production, managing project budgets up to $5M and leading teams of over 100 members.
• Completion of a large Data Warehousing program resulting in a Clinical Program Data Mart (CPDM) supporting CMS’s High-Intensity Care Model (HICM) initiative.
• Establishment of technical infrastructure for a Hadoop risk analytics data lake pilot to prepare and onboard supplemental data files from the Centers for Medicare and Medicaid Services (CMS).
• Completion of an enterprise-wide Consumer Data Remediation project to establish the IBM Initiate Master Data Management (MDM) suite and integrate various data sources and web services.
• Delivery of a Future State Customer reporting and analytics platform capable of providing actionable reports combining information about Members, Customers, Groups, Programs, Eligibility, Cases, Referrals, Activities, Customer Surveys, and Resource Management.
• Completion of an advanced Protected Health Information (PHI) reconciliation project making use of advanced algorithms to prevent incorrect linking of dependent, twin, or family records.

Mar 2013 – Aug 2014 · 1 yr 5 mos · Ann Arbor, Michigan, United States · On-site

Sep 2007 – Mar 2013 · 5 yrs 6 mos · Ann Arbor, MI

• In my role as Senior Manager – IT Projects / Implementation Lead at the University of Michigan Health Systems, I successfully completed the following work:
• Managed the implementation of the Inpatient Care Team (ICT) system, extending CareWeb (Electronic Medical Record) to coordinate physician activities at critical moments during patient care by integrating EMR, paging, and Identity Management systems.
• Directed the enterprise-wide implementation of the TheraDoc Infection Control System, which improved patient safety by reducing Healthcare-Associated Infections (HAIs). The project required complex application, database, and storage infrastructures, and used numerous HL7 interfaces to integrate seven disparate hospital information systems.
• Spearheaded Websphere Business Integration (WBI) Message Broker deployment, managing a large multidisciplinary team to design, test, and integrate pathology systems using WBI.
• Led the implementation of the Advisory Board company’s ED Compass solution, a business intelligence system that improved data-driven decision-making for the Emergency Department by integrating data from multiple sources, including Patient Accounting, Patient Tracking, and Inpatient ADT systems.
• Managed business requirements gathering, the RFP process, and contract negotiations to replace GE Healthcare's Centricity Emergency Department (ED) Information System, overseeing the selection and implementation of a new EDIS.
• Directed the Clinical Document Delivery Program (CCDP), enhancing the delivery of radiology, lab/pathology results, and discharge summaries through the implementation of an Enterprise Master Provider Index (EMPI) and development of complex web interfaces and real-time HL7 interfaces.
• Successfully saved $9M by delivering a new documentation system on time and increased annual earnings by $1M through licensing and maintenance from an enterprise archiving solution.

Jun 1998 – Sep 2007 · 9 yrs 3 mos · Troy, MI

• Acted as key member of Corporate IT Leadership. Developed and Supported 55+ different mail room automation and healthcare claims processing systems for large US healthcare payor customers.