Vishakha Mittal

HR Manager

Noida, Uttar Pradesh, India12 yrs experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Over 12 years of experience in L&D and Talent Development.
Expert in creating personalized learning paths for analytics.
Certified Life and Executive Coach with a focus on DEI.

Stackforce AI infers this person is a Learning and Development expert in the Healthcare industry.

Contact

Skills

Core Skills

Employee Learning & DevelopmentCoachingLearning & DevelopmentEmployee EngagementChange ManagementProject Management

Other Skills

ADDIEArtificial Intelligence (AI)Behavioral SciencesBlended LearningBusiness DevelopmentCaptivateConsultingContent DevelopmentCustomer SatisfactionDesign ThinkingE-LearningEmployee TrainingGenerative AIHR TransformationHuman Resources (HR)

About

As the Senior Manager Talent Development at UnitedHealth Group, I oversee the Learning and Development (L&D), Diversity, Equity, and Inclusion, Employee Engagement, and Talent Development in data science and analytics. With more than 12 years of experience in the field, I am passionate about creating and implementing innovative L&D strategies that empower and enable the analytics workforce to deliver impactful solutions for the healthcare industry. Some of my key achievements include orchestrating L&D initiatives, establishing governance and compliance frameworks, creating personalized learning paths for analytics verticals, implementing external certifications, partnerships, and platforms, and managing campus hiring programs. I am also a certified Life and Executive Coach, a Design Thinking practitioner, a podcast host, and a Generative AI explorer. I aim to leverage my skills and expertise to foster a culture of learning, growth, and excellence at UHG and beyond.

Experience

Unitedhealth group

5 roles

Senior Manager Talent Development, HR

Promoted

May 2024 – Present · 1 yr 10 mos

Learning development business partner, People Analytics

CoachingConsultingBehavioral SciencesEmployee Learning & DevelopmentLearning & Development Solutions

Strategic Projects Optum Tech - Program Manager

Jan 2024 – May 2024 · 4 mos

Senior Manager Capability Development

Promoted

Feb 2023 – Jan 2024 · 11 mos

Overseeing Learning and Development (L&D), Diversity, Equity, and Inclusion, Employee Engagement, and Talent Development in data science and analytics, my responsibilities include:
1. Orchestrating L&D initiatives, designing, implementing, and reviewing strategies for Advanced Analytics.
2. Establishing governance and compliance frameworks for all L&D endeavors.
3. Creating personalized learning paths for analytics verticals (Big Data, Data Science, Data Analytics, AI, Project Management).
4. Implementing innovative learning practices, including external certifications, partnerships, and platforms like Coursera.
5. Managing Campus Hiring programs, covering forecast, talent tapping, talent management, training, assessments, and soft skills development.
6. Initiating, implementing, and reviewing training strategies for Diversity, Equity, and Inclusion (DEI) programs.
7. Conducting training needs analyses and proposing solutions.
8. Developing leadership training content on topics like Design Thinking and Storytelling.
9. Delivering leadership development content and coaching employees for growth.
In the Inclusion & Diversity domain:
1. Playing a pivotal role in promoting organization-wide diversity and inclusion through various initiatives.
2. Leading programs to structure teams and implement diverse strategies aligned with organizational objectives.
3. Contributing to core teams supporting LGBTQ+ and women communities.
4. Establishing standards, frameworks, and reporting for mentorship and leadership programs for women.
5. Developing communication plans, governance criteria, and internal blogs, driving campaigns supporting LGBTQ+, women empowerment, and Persons with Disabilities (PWA).

Customer SatisfactionEmployee TrainingPresentationsTraining DeliveryLearning Management SystemsMicrosoft Excel+11

Learning and development functional lead

May 2019 – Feb 2023 · 3 yrs 9 mos

Learning and Development:
1. Pioneer in creating the L&D capability from scratch for the Analytics group.
2. Create, implement, monitor and review the L&D strategies for Advanced Analytics.
3. Build governance and compliance strategies for all the L&D initiatives.
4. Create personalized learning pathways for all the verticals of analytics on Degreed.com - Big Data, Data Science, Data Analytics, Artificial Intelligence and Project Management. Learning Partner with degreed for Analytics.
5. Program lead for Campus Hiring (Forecast, Talent tapping, Talent Management, Training, Assessments and soft skills development).
6. Initiate, implement and review training strategies for the implementation of the BPM (Business Process Management) program.
7. Understand the training needs analysis and propose solutions.
8. Create Content for leadership trainings on topics like Design thinking, storytelling etc.
Inclusion & Diversity:
1. Instrumental in driving diversity and inclusion across the organization by supporting and organizing various initiatives
2. Program lead for setting up a structure for the team and rolling our various strategies aligning to the organizational objectives
3. Part of core teams supporting LGBTQ+ and other women communities across Optum
4. Setting up standards, framework and reporting for the mentor ship and leadership programs for women
4. Setting up communications plan and governance criteria’s along with writing internal blogs and driving campaigns supporting LGBTQ+, women empowerment and PWA.

Customer SatisfactionEmployee TrainingPresentationsTraining DeliveryLearning Management SystemsMicrosoft Excel+9

Deputy Manager

May 2017 – May 2019 · 2 yrs

1. Collaborated with various departments and drove projects from initiation to the completion phase.
2. Drove process improvement and standardization in the content development process in Optum
3. Built governance and compliance model for various projects.
4. Green Belt Sig Sigma Trained and drove Content revamp as a part of GB project.
4. Curated, Created and Reviewed 430 plus Instructor Led Trainings in a span of 8 months for a Puerto Rico Client.
5. Build project process for intake of the content and create project management strategies, training agenda's, training content, assessments and activities to drive end to end training solutions
5. Creating, hosting and managing content modules on the organization's LMS.
6. Among the core team member for 2 Speed to Proficiency projects and 1 Trainer coverage reduction project.
7. Lead Management Trainee IJP project PAN India.

Customer SatisfactionEmployee TrainingPresentationsTraining DeliveryLearning Management SystemsMicrosoft Excel+7

Lava international limited

Assistant Manager

Nov 2016 – Jan 2017 · 2 mos · Noida, Uttar Pradesh, India

PROJECT MANAGEMENT:
1. Creating modules for different projects such as new product launch, re-introduction of the old product, created work lifecycle/ a day in the life of modules for stakeholders like Retailers, wholesalers, Area Retail Manager, Lava Retail Executive.
2. Re-designed or altered the existing learning content by thoroughly understanding the business.
3. Proposed learning solutions by understanding the requirement and the output expected using the ADDIE principles.
4. Proposed and implemented evaluation methodologies in the learning solutions.
5. Worked with SMEs to understand and initiated solution approach from design, development and the execution phase.
6. Overseeing a team of 3-4 people including IDs and GDs.
7. Created project pipeline plans, allocated projects and assignments to all the team members.
8. Participated in brain storming sessions with the management, proposed eligible solutions and created learning outline plans with working strategies.
9. Created templates for various deliverables to be used by the PAN org.

Customer SatisfactionPresentationsTraining DeliveryLearning Management SystemsMicrosoft ExcelTalent Management+6

Deloitte

Consultant

Mar 2015 – Oct 2016 · 1 yr 7 mos · Gurugram, Haryana, India

1. Creating modules for different projects for Human Capital like Tech adoption and change management projects.
2. Proposed learning solutions by understanding the requirement and the output expected using the ADDIE principles.
3. Worked with SMEs to understand and develop training material like course outline, ILTs and Quick Reference Guides.
4. Participated in brainstorming sessions with the management in developing effective solutions.
5. Worked closely with the team, onshore and offshore leads, SMEs to collect feedback and integrate the same in the upcoming modules.
6. Participated in employee engagement monthly activity by conducting activities like games, quizzes and skits on monthly basis.
7. Managed the SharePoint by maintaining a project library by sanitizing the project which can be used for reference.

Customer SatisfactionPresentationsTraining DeliveryLearning Management SystemsMicrosoft ExcelTalent Management+6

Capgemini

Associate Consultant

Nov 2013 – Feb 2015 · 1 yr 3 mos · Pune/Pimpri-Chinchwad Area

1. Creating modules for different projects for internal stakeholders.
2. Proposed learning solutions by understanding the requirement and the output expected using the ADDIE principles.
3. Creating learning objectives, storyboards for WBTs, course outlines, high level design document and low level design documents.
4. Worked with SMEs to understand and develop training material.
5. Managed internal clients for the organization.
6. Managed end to end creation, delivery and launch of projects.
7. Shared module utilization and team utilization reports with the higher management fortnightly.
8. Responsible for receiving project request from internal stakeholders, pipelining the projects and ensuring efficient team utilization.

Customer SatisfactionPresentationsLearning Management SystemsMicrosoft ExcelHR TransformationInterpersonal Skills+4

Upside learning solutions

Instructional Designer

Mar 2013 – Oct 2013 · 7 mos · Pune/Pimpri-Chinchwad Area

Storyboarding, quality check and instructional designing.

Customer SatisfactionPresentationsTraining DeliveryLearning Management SystemsMicrosoft ExcelTalent Management+5

Infosys

Instructional Designer

Jun 2011 – Feb 2013 · 1 yr 8 mos · Pune/Pimpri-Chinchwad Area

Developing SAP-Based Courses for Doosan Power systems
Developed a training course on D2P ( Demand to Plan) for Doosan Power Systems.
Test cases- reviewing and developing content.
Visualization of graphics for the ILT and WBT artifacts.
Conducting peer reviews as part of the release process.
Conducting SME interviews for content acquisition sessions.
Developed WBT's for Ericsson
Test cases- reviewing and developing content.
Visualization of graphics for WBT artifacts.
Conducting peer reviews as part of the release process.
Conducting SME interviews for content acquisition sessions.
Achievements
Helped in CSR activities for School Adoption Program (Sep,2012)
Have completed ERP Process Basics Training ( Sep,2011)
I’m a part of “SPARK” team, Pune and have organized and participated in RRP(Rural Reach Program) under CSR. (Oct,2011)
Managing the team parties and birthday celebrations of the team members(Oct,2011)