May 2023 – Present · 2 yrs 10 mos · Pune, Maharashtra, India · On-site

• Introduction:
• Seasoned Quality Assurance Manager with over 15+ years of experience in the mobile gaming industry. Specializing in leading high-performing QA teams, I have a proven track record of enhancing game quality, reducing time-to-market, and ensuring the utmost satisfaction of both game developers and players. My career is driven by a passion for gaming, a commitment to excellence, and a deep understanding of the technological advances in mobile gaming.
• Professional Experience:
• Leadership & Strategy: Setting strategic QA goals, fostering a collaborative environment, and pioneering innovative testing methodologies.
• Quality Assurance Expertise: Implementing rigorous QA standards, managing comprehensive testing plans, and adapting processes to industry trends.
• Technical Acumen: Deep understanding of game development technologies, platforms, and challenges, enabling effective cross-functional collaboration.
• Innovation & Continuous Improvement: Continuously exploring new QA tools and techniques to enhance efficiency and game quality, while staying ahead of industry standards.
• Communication & Collaboration: Ensuring clear communication and constructive feedback between QA teams, developers, and stakeholders to align objectives and improve game outcomes.
• Achievements:
• Led QA initiatives for multiple successful game launches, significantly improving user satisfaction and performance metrics.
• Recognized for innovative QA solutions and contributions to enhancing the company's reputation for quality in mobile gaming.
• Personal Philosophy:
• I am dedicated to pushing the boundaries of quality in mobile gaming, building strong teams, and creating games that resonate with users worldwide. My goal is to exceed quality expectations, driving forward the future of mobile gaming with each project.
• Closing:
• Eager to bring my passion for quality and gaming to a forward-thinking team. Let's connect to discuss how we can elevate the mobile gaming experience together.

Jun 2020 – Jan 2021 · 7 mos

• Manages directly or indirectly a larger scale team of testers.
• Interfaces with the immediate team, affiliated test teams and studio partners.
• Works closely with the management team.
• Develops and maintains relationships with external partners.
• Creates testing matrices and presentations on project data using Excel, PowerPoint, Visio, etc.
• Advanced understanding of the game development process and superior proficiency in QA methodology, certification requirements and test design theory.
• Proficient at compiling daily reports to QA management and the development teams.
• Established awareness of software automation technologies.
• Takes the initiative to identify knowledge deficiencies on the team; responds with a training strategy or one-on-one peer mentoring.
• Assists in departmental-level training as a subject-matter expert.
• Works closely with the management team to contribute to the assessment and improvement of team performance.
• Identify and make basic suggestions or offer input on issues impacting team/individual performance or development needs.
• Follows up and provides continued hands-on guidance with team members.
• Carries out scheduled and annual performance reviews for test leads and audits test leads reviews of testers.

Apr 2014 – May 2020 · 6 yrs 1 mo

• Creates testing matrices and presentations on project data using Excel.
• Strong understanding of the game development process and solid proficiency in QA methodology, certification requirements and test design theory.
• Draws key metrics when requested and compiles regular reports for distribution to QA management and/or development teams.
• Established awareness of software automation technologies.
• Responsible for initiating communication between leads on all test teams within a particular location.
• Asks the key questions and starts the necessary discussions within game areas.
• Takes ownership of recording ideas and key information.
• Understands key project issues and articulates those to key stakeholders.
• Manages the various testing plans according to project timelines.
• Understands how to deal with changes in the project schedule and adapts accordingly.
• Contributes to project reports and takes ownership of communicating reports to key project stakeholders.

Apr 2011 – Mar 2014 · 2 yrs 11 mos

• Managed a small team of testers.
• Interfaces with the management team to obtain test directions, exchange information and provide reports.
• Interfaces occasionally with developers and external groups to review test directions and progress.
• Introduced to working with external partners.
• Actively provides mentoring on a individual and group basis.
• Involved in training new team members and in mentoring veteran team members.
• Assists in departmental-level training as a subject-matter expert.
• Receives peer mentoring from the line manager and the wider management team.
• Carries out scheduled performance reviews for testers.
• Participated in the new tester interview process.
• Plans ahead for the next week workload.
• Assists QA management in planning and assigning project tasks.
• Helps track and report the completion of tasks as they relate to key milestones.
• Manages the various testing plans according to project timelines.
• Understands how to deal with changes in the project schedule and adapts accordingly.
• Contributes to project reports and takes ownership of communicating reports to key project stakeholders.

Sep 2008 – Mar 2011 · 2 yrs 6 mos

• Review the assigned part of the game
• Must be able to understand game patterns
• Report bugs and log it in the database
• Write test plans and manual test cases
• Track the surfaced issues and make sure that it has been rectified by the development team
• Write daily, weekly or monthly report
• Validate testcases with each build
• Evaluate the technical performance of the game
• Expertise in manual game testing
• experience in handling bug tracking system(Mantis)