Apr 2021 – Mar 2022 · 11 mos · Remote

• Partnered with hiring teams to build effective sourcing and assessment approaches and managed customer/partner expectations through a deep understanding of return on investment
• Recruited passive candidates and gauged both technical skills and chemistry of candidates for fit, while understanding candidate motivation
• Built and maintained a network of potential candidates through proactive market research and on-going relationship management; conducted in-depth interviews with candidates, and demonstrated the ability to anticipate hiring manager preferences through high offer-to-interview ratios
• Recommended ideas and strategies that contributed to the long-range growth of the company, implemented new recruiting processes and fine tuned standard processes that fit within Amazon's mission to deliver the highest quality results to the customer
• Articulated and wrote sourcing plans with deliverables, timelines, and a formal tracking process
• Built and maintained ongoing candidate pipelines to support hiring goals

Jun 2020 – Apr 2021 · 10 mos · Jacksonville, Florida, United States

• Directed and mentored a team of technical recruiters, overseeing end-to-end talent acquisition for diverse client accounts within software development, healthcare, cybersecurity, Department of War contractors, and marketing verticals
• Established and monitored key performance indicators (KPIs) to ensure consistent achievement of recruiter productivity, efficiency, and delivery targets
• Drove operational profitability by managing account financial metrics and ensuring all contractual deliverables were successfully met
• Cultivated and maintained strategic partnerships with client Hiring Managers and Managed Service Providers (MSPs) to align recruiting efforts with critical business needs
• Provided comprehensive business and performance analytics on client accounts and recruitment activities, identifying trends and recommending strategic improvements
• Administered and optimized the CEIPAL Applicant Tracking System (ATS), leveraging system functionality to generate, analyze, and report on critical recruitment metrics
• Ensured meticulous data integrity and reporting accuracy by utilizing MS Excel for complex data analysis and compliance verification
• Collaborated directly with the Business Director, Recruitment Director, and C-level executives to align talent strategy with overarching corporate objectives and growth initiatives

Oct 2018 – Jun 2020 · 1 yr 8 mos · Jacksonville, Florida

• Directed and mentored Technical Recruiters while personally executing full-cycle recruiting for specialized IT, healthcare, marketing, financial, and technical roles across the United States
• Managed and leveraged the CEIPAL/TalentHire Applicant Tracking System (ATS) to streamline recruitment operations, track applicants, and manage the full hiring lifecycle
• Maximized candidate pipeline quality and volume through strategic utilization of various job boards, including LinkedIn, CareerBuilder, Monster, and Dice, for posting, sourcing, and applicant monitoring
• Developed and deployed advanced Boolean search strings across all sourcing platforms to execute precise, national candidate identification strategies
• Monitored and consistently achieved core recruiting and hiring metrics and key performance indicators (KPIs)
• Generated, analyzed, and reviewed comprehensive reports on Recruiter and Account performance metrics using MS Excel to inform strategic decision-making
• Conceptualized, developed, and delivered impactful presentations on Recruiter and Account division performance and initiatives using MS PowerPoint
• Conducted full-scope candidate management, including sourcing, behavioral interviewing, and rigorous screening processes for client-facing placements
• Standardized and optimized candidate resume formatting and presentation prior to submission, ensuring a professional and consistent experience for Hiring Managers
• Cultivated strong, long-term relationships through regular check-ins with both candidates and internal/external Hiring Managers
• Ensured precise alignment between client organizational values and specific role requirements during the candidate selection and vetting process
• Collaborated directly with Account Managers and Hiring Managers to guarantee the fulfillment of all placement requirements and service-level agreements

Feb 2017 – Oct 2018 · 1 yr 8 mos · Jacksonville, Florida

• Managed the offer and onboarding process, providing critical support to Candidates, Recruitment Partners, Coordinators, and Hiring Managers to ensure a timely and positive candidate experience
• Acted as the central point of coordination among all parties, ensuring seamless procedural adherence and comprehensive control over the recruitment lifecycle
• Orchestrated the high-volume hiring of up to 200 new employees concurrently, spanning specialized roles including Developers, Analysts, Cybersecurity, and Financial Professionals
• Validated contract worker pay rates and agency compensation structures
• Executed required SAP HR ID verification checks and confirmed acquisition of all necessary internal approvals, communicating across Direct Recruiters, Mobility Consultants, and Agencies
• Built and administered offer grids and approval workflows within the Taleo Applicant Tracking System (ATS)
• Ensured meticulous documentation and maintenance of all candidate records within the recruitment system to meet audit readiness requirements
• Conducted first-day assimilation check-ins with new hires and Hiring Managers
• Coordinated with the onboarding teams for candidate screening and background verification
• Managed final candidate engagement, confirming start dates and timely interview feedback collection via Taleo
• Provided dedicated help desk support during onboarding, ensuring prompt system access and building credentials for successful start dates
• Maintained central recruitment communication channels (inboxes and helplines), resolving all queries within defined Service Level Agreements (SLAs)
• Ensured all candidate communications consistently reflected the Client’s professional brand and values
• Executed daily and weekly deliverables within strict time frames and contributed to ad hoc operational improvement projects
• Leveraged multiple HR and ATS platforms including Taleo, SAP HR, and Oracle HR

Jan 2016 – Feb 2017 · 1 yr 1 mo · Melbourne, Florida

• Provided executive-level support to the Operations Director, developing and implementing Standard Operating Procedures (SOPs) to enhance departmental performance and efficiency
• Established and managed secure cloud data storage and online security protocols for operational information, ensuring data integrity and accessibility
• Assisted the Business Manager in developing and executing comprehensive marketing strategies across social media and print media, focusing on brand development and outreach for conferences and summits
• Created and managed the organizational advocacy package and internal newsletters to support strategic communication goals
• Supported the Research Manager by performing data analysis on research outcomes using advanced analytical tools (Excel and IBM SPSS), and investigating key findings
• Developed, tailored, and maintained critical organizational documentation, including administrative reports, technical reports, and formal SOPs
• Conducted targeted research studies, including an investigation into developing Cross-Cultural Competency among business professionals
• Executed research and data organization related to Employee Engagement initiatives
• Acquired expertise in employee engagement best practices, guided mindfulness techniques, and strategies to improve employee effectiveness, including managing the impact of emotions in the workplace
• Gained proficiency in core HR and Organizational Development competencies: leadership development, team management, job analysis, criterion measurement, role descriptions, personnel selection, and employee data collection methods

Aug 2015 – May 2016 · 9 mos · Melbourne, Florida

• The research project focused on leadership and teamwork in organizational settings, duties included:
• performing as research assistant, processing transcription of audio samples from experiments to text, handling data entry and analysis