Aug 2023 – Present · 2 yrs 7 mos · Miami, Florida, United States

• Gain entrepreneurial perspective and channel my operational expertise into building something of my own—an experience that fundamentally shifted how I approach scaling, leadership, and strategic decision-making.
• Mentor
• + Guide emerging Chiefs of Staff through complex organizational challenges and strategic project execution
• + Provide framework development for managing executive priorities and cross-functional initiatives
• Advise
• + Partner with executives on operational strategy, organizational design, and scaling decisions
• + Guide leadership teams through hiring strategy, process design, and growth planning
• Build
• + Built content business to 35k engaged audience with partnerships across 20+ major brands
• + Developed scalable content operations achieving 5.2M+ views and consistent audience growth

Jan 2022 – Jan 2023 · 1 yr · Miami, Florida, United States

• Fintech startup · 300+ employees · $700M Series B valuation · Led Business Unit launch and operations during rapid growth phase.
• Business Operations & Growth
• + Drove Business Unit expansion resulting in 3-4x revenue growth and two new product launches
• + Built operating processes and performance tracking systems for new division
• Product & Revenue Operations
• + Transformed underperforming Perk Program from 5% to 30% engagement, adding 10k customers
• + Managed product partnerships generating $60k in additional revenue streams

Jan 2021 – Jan 2022 · 1 yr · Miami, Florida, United States

• As a member of the Executive team, I built and led various departments and managed executive operations during company valuation increase from $120M to $700M.
• Executive Operations & Department Leadership
• + Managed three-person team while overseeing Administration, Facilities, and Internal Communications
• + Served as strategic advisor to CEO on growth strategy and operational decisions
• Talent Operations & Organizational Development
• + Built talent acquisition function from two to six people, achieving 85% hire success rate
• + Established recruiting processes and systems supporting rapid headcount growth

Jan 2021 – Jan 2023 · 2 yrs

Jan 2020 – Jan 2021 · 1 yr · Manhattan, New York, United States

• B2C subscription company (NYSE: BARK) · 500+ employees · $1.6B SPAC valuation · Managed executive operations and organizational initiatives during SPAC transition at 500+ person consumer company.
• SPAC & Transition Management
• + Coordinated due diligence, communications, and operational workstreams for public company transition
• + Partnered with General Counsel on legal and regulatory compliance processes
• Internal Operations & Communications
• + Led company-wide communication strategy, improving employee engagement scores to 20 eNPS
• + Streamlined executive hiring and onboarding processes across C-level positions

Jan 2019 – Jan 2020 · 1 yr · Manhattan, New York, United States

• Education technology company (2,500+ employees) · Owned by Vista and Onex · Position created within the Office of the Chief of Staff to oversee and ensure successful integration of Schoology acquisition.
• M&A Integration & Program Management
• + Led integration planning and execution for major acquisition, tracking progress against company KPIs
• + Developed scalable integration processes and managed Customer Leadership Council
• Operations & Office Management
• + Coordinated New York office relocation including site selection, budget management, and vendor coordination
• + Collaborated with leadership on culture integration and strategic planning initiatives

Jan 2015 – Jan 2019 · 4 yrs · Manhattan, New York, United States

• Education technology startup · 200+ employees · Successful exit via acquisition by PowerSchool · Built organizational infrastructure and executive operations to prepare company for acquisition.
• Strategic Operations & Acquisition Support
• + Led research and data analysis for strategic initiatives including acquisition preparation and business development
• + Coordinated acquisition process including due diligence, stakeholder communication, and timeline management
• Operations & Team Management
• + Owned Administration and Facilities departments with direct reports, managing budgets and office operations
• + Created operational procedures for task prioritization and led multiple office relocations maintaining business continuity

Apr 2011 – Sep 2012 · 1 yr 5 mos · San Francisco Bay Area

• Technology and social game developer · 2,000+ employees · Experience with IPO · Supported VP overseeing 190+ person organization across four game studios during public company transition.
• Executive Operations & Team Support
• + Managed operations for Casino Division VP and five General Managers overseeing 190+ employees across multiple studios
• + Coordinated global meetings and executive communications for geographically distributed teams
• Strategic Projects & Operations
• + Led office relocation logistics for 95-person team and managed onboarding processes for remote locations
• + Coordinated strategic initiatives including product development, focus groups, and cross-departmental partnerships

Jun 2010 – Aug 2010 · 2 mos · Montvale, New Jersey