Jagdeep Singh Chawla

CEO

Noida, Uttar Pradesh, India28 yrs 2 mos experience

Key Highlights

  • 27+ years in software industry leadership.
  • Expertise in Life Sciences and Healthcare sectors.
  • Proven track record in P&L and delivery management.
Stackforce AI infers this person is a seasoned leader in Life Sciences and Healthcare technology delivery.

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Skills

Other Skills

Agile MethodologiesCustomer ServiceIT OutsourcingIT Service ManagementIT StrategyOperations ManagementProject Governance

About

Empathetic, Curious and result oriented Business leader with 27+ years of software industry experience in the business verticals of Life Sciences, Healthcare, Consumer Goods, Retail, Manufacturing, Hi Tech, CME, Direct marketing (CRM) and Banking with 15 years in Life Sciences (Pharma). Currently working with Genpact as SVP and leading global technology delivery for the industry segments of Consumer goods Retail, Lifesciences and Healthcare. Before Genpact worked as SVP & Vertical head for Industry verticals of Manufacturing, Hi Tech, CME, Retail and CPG at Birlasoft responsible and accountable for delivery, Digital/vertical solutions and capability building across global customers. Before Birlasoft worked with HCL for 16 years with last role as SVP & Vertical head- LifeSciences responsible and accountable for delivery, solutions and capability building across all NA Pharma customers. Current Roles & Responsibilities:  P&L (Revenue, Margin, PAT)  Delivery Management & Excellence  Customer Success Management  Business strategy  Workforce Planning, Talent Management, Attrition, Diversity & Inclusion  Operational Excellence  Capability and Solution building enabling Digital Transformation for the customers Key Strengths:  Client Engagement & P&L Leadership  People Management: High Emotional Quotient (EQ)  Adapt to changes with self-curiosity on learning  Cross Functional Collaboration  Situation Analysis  Good knowledge and experience in the Pharma R&D  Thoroughness as a way of life  Have travelled extensively across globe and feel at ease in interacting with people of different countries and cultures.

Experience

Emids

Chief Delivery Officer

Jul 2025Present · 8 mos · Noida, Uttar Pradesh, India

Genpact

Senior Vice President & Global Segment Delivery Leader- Life Sciences HealthCare CPG Retail

Jul 2024Jun 2025 · 11 mos · Noida, Uttar Pradesh, India

Birlasoft

Senior Vice President & Global Delivery Head-Manufacturing HiTech CPG Retail CME Travel Logistics

Nov 2022Jul 2024 · 1 yr 8 mos · Noida, Uttar Pradesh, India

Hcl technologies

5 roles

Senior Vice President & Delivery Head-Pharma/Life Sciences

Promoted

Oct 2019Oct 2022 · 3 yrs

Vice President & Delivery Head: Pharma/Life Sciences

Promoted

Oct 2017Sep 2019 · 1 yr 11 mos

Associate Vice President - Life Sciences Delivery

Apr 2015Sep 2017 · 2 yrs 5 mos

Senior Director - Life Sciences Delivery

Promoted

Oct 2014Mar 2015 · 5 mos

Director-Pharma R&D

May 2006Sep 2014 · 8 yrs 4 mos

Perot systems

Project Manager

Dec 2004May 2006 · 1 yr 5 mos

Alle technologies

Project Manager

Aug 2000Dec 2004 · 4 yrs 4 mos

Xansa

SSE

Jul 1997Jul 2000 · 3 yrs

Education

Aligarh Muslim University

BTech — Computer Science

Jan 1991Jan 1997

Our lady of Fatima

Higher Secondary

Jan 1991Present

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