Jun 2024 – Oct 2025 · 1 yr 4 mos · Noida, Uttar Pradesh, India · On-site

Feb 2023 – Jun 2024 · 1 yr 4 mos · New Delhi, Delhi, India · On-site

• Heartcounts is a revolutionary Career Transformation platform (www.heartcounts.com) that helps Early Starters build rewarding Sales careers by providing comprehensive assessment, upskilling, and mentorship. We create Heartcounts, not just headcounts which are industry aligned and fully trained on a simulated work environment, leading to significant reduction in hiring and training cost for the corporates.

Jul 2022 – Jun 2024 · 1 yr 11 mos · Mumbai Metropolitan Region

• Managing $250M+ in top-line revenue across different lines of business, driving the company’s international outreach and sales strategies, as Head of Global Sales.
• Leading the establishment of the Global Learner Experience Centre, working closely with universities to understand learner gaps to optimize the student experience.
• Fostering relationships across the business with senior executives and cross-functional teams, drawing upon the roadmap to sustain EBIDTA profitability.
• Enhancing sales conversions by 100% and advisor productivity by 30% by incorporating new process improvements, educational technologies, R&R plans, and incentives.
• Improving group enrollments and referrals by 100% through consistent training and quality interventions, as a trusted advisor and mentor.
• Delivering $10M in incremental revenue by steering +60 Outreach Teams to +200 resources to onboard +50K learners; and pioneered chat as a new growth channel.

Jun 2021 – Apr 2023 · 1 yr 10 mos · Mumbai Metropolitan Region

• Orchestrated the end-to-end sales cycle from initial opportunity creation to finalizing opportunity outcomes, delivering world-class customer experiences.
• Coordinated with cross-functional teams to support the ecosystem of opportunities while sharing insights and best practices.
• Drove revenue by selling the value framework to close deals while remaining in tune with learner pain points to drive innovations.
• Promoted to Senior Vice President/Head of Global Sales.

Jan 2020 – Jun 2021 · 1 yr 5 mos · Greater Bengaluru Area

• Maintained oversight of a large business unit and team with 4K employees across 3 major educational categories including Superkids, K-12, and IIT/NEET, as Head of Sales.
• Leveraged transformational leadership to build new processes, evaluation grids, and success matrices for each category, orchestrating 10X operational growth.
• Cultivated continuous improvement by building new data architecture to identify funnel optimisation points and drive floor behavior.

Apr 2016 – Jan 2020 · 3 yrs 9 mos · Noida Area, India

• Facilitated business transformation with the launch of multiple client channels and product categories, including government partnerships, online auctions, luxury, white-labeling solutions, and others.
• Revolutionized the banking industry with the implementation of the first-of-its-kind online portal to conduct live bank auctions (PNB, SBI, BOB, and many more).
• Pioneered a new benchmark in value-based selling that would be used by competitors; and achieved the 1st national alliance with SBI as well as +25 other marquee transactions.
• Built, launched, and monetized the Luxury Segment and a new digital portal, which placed a white-labeled category on banks’ official websites (e.g., Axis, Indiabulls, etc.).

Mar 2008 – Mar 2016 · 8 yrs

• Recruited to build out a new HSBC Direct business across North and East India; and subsequently headed both businesses in commercial banking.
• Established a firm foundation to substantiate our long-term mission and objectives by building out new organizational structures and processes from scratch.
• Assembled, managed, and developed the SME & Direct for Business teams for the North and East India branches maintaining top-line and bottom-line accountability.
• Trained, coached, and led +600 employees, achieving a best-in-class Global People Survey score, resulting in Blue Belt certification from INM Hongkong, HSBC.

Aug 2005 – Mar 2008 · 2 yrs 7 mos

• Catapulted an already flourishing business to market dominance, having been promoted from Regional Head for Rajasthan then Regional Head for NCR then Head of North India as Zonal Head.
• Recognized with multiple awards, including “Best Zone in Liabilities,” "Deposits Rolling Trophy (3X),” "Trade Fiesta Contest,” “Champions Trophy on Deposits,” "SEG FD World Cup,” and "Grand Bancassurance Summit on Life Insurance.”

May 2000 – Jul 2005 · 5 yrs 2 mos

• Completed a Management Trainee Program en route to being promoted to Head of Sales for the Food Business for North Bihar and East UP.
• Accomplished Area Sales Manager in HUI by supporting the launch of new products, such as Knorr Soups, and Annapurna Atta.
• Improved coverage by establishing a system of direct dispatches from the factory.