Mansi Rana

Associate Consultant

Gurugram, Haryana, India7 yrs 3 mos experience

Most Likely To Switch

Key Highlights

Expert in transforming complex technical concepts into user-friendly documentation.
Proficient in API documentation and managing documentation portals.
Strong background in digital marketing and content management.

Stackforce AI infers this person is a Technical Writer specializing in API documentation and technical communications for SaaS and E-commerce industries.

Contact

Skills

Core Skills

Technical DocumentationApi DocumentationTechnical WritingDigital Marketing

Other Skills

Adobe AcrobatAdobe CaptivateAgile MethodologiesArticulate StorylineAtlassian ConfluenceCascading Style Sheets (CSS)Content ManagementDocusaurusEDAEmail Newsletter DesignFrameMakerGitHubGitlabGoogle AdsGoogle Analytics

About

Hello! I’m a Technical Communications Engineer with a knack for demystifying complex technical concepts and transforming them into clear, user-friendly documentation. Based in Delhi (NCR), India, I’m dedicated to creating content that enhances user experience and aligns with business goals. Email: mansy30.rana@gmail.com I specialize in producing and maintaining a wide range of documentation, including user guides, installation manuals, FAQs, and tutorials. My expertise extends to API documentation, where I develop comprehensive references and guides, and manage documentation portals to streamline information accessibility. Key Skills and Tools: - Tools: FrameMaker, XML Author, MS Word, MS Visio, Adobe Acrobat, JIRA, Atlassian Confluence - Languages & Formats: Markdown, JSON, XML - Processes: Agile Development, ADDIE Model - Documentation: REST APIs, Swagger, Postman, Docusaurus, Readme I am driven by a passion for creating content that not only meets high standards but also supports the end users and aligns with organizational goals. I thrive in environments that value creativity, collaboration, and innovation. When not immersed in documentation, I enjoy solving Sudoku puzzles, watching true crime documentaries, and indulging in reading novels (not Kindle!). Feel free to connect if you’re interested in discussing how effective technical communication can drive success in your projects!

Experience

Cadence design systems

Technical Communications Engineer II

May 2023 – Present · 2 yrs 10 mos · Noida, Uttar Pradesh, India · Hybrid

Working with cross-functional teams to produce and maintain end-user documentation, including User Guides, Deployment/Installation Guides, and Tutorials/Getting Started Guides.
Reviewing and suggesting changes to UI text and product messages as per Cadence standards.

FrameMakerXML AuthorMS WordMS VisioAdobe AcrobatJIRA+3

Simpl

Technical Writer

Dec 2022 – Apr 2023 · 4 mos · Bengaluru, Karnataka, India · Remote

Created API documentation for developers, such as API reference docs and developer
guides.
Supplemented developer documentation with relevant sample code to reduce grounds-up
efforts of external developers.
Worked on building the documentation portal from scratch.

API DocumentationPostmanDocusaurusSwaggerTechnical Writing

Delhivery

API Technical Writer

Jul 2021 – Dec 2022 · 1 yr 5 mos · Gurugram, Haryana, India

Worked closely with the Product & Tech team to produce Developer Guides, SDK & API Documentation.
Created and maintained the information architecture.
Managed external postman collection and OpenAPI spec files.
Built the documentation portal from scratch.
The role was a blend of hands-on API usage, content development, project management, and stakeholder management. I owned the content management for the knowledge base, and coordinated new content to correspond with release management and development teams.

API DocumentationPostmanOpenAPIContent ManagementTechnical Writing

Webkul software pvt ltd

Technical Content Writer (Shopify)

Dec 2018 – Jul 2021 · 2 yrs 7 mos · Noida, Uttar Pradesh, India

Key Responsibilities:
Creating SAAS-based application documentation & instructional workflows.
API documentation.
Editing & managing content.
Conducting research, writing, and editing copies for the eCommerce industry. Domains including Marketplaces, Omni-Channel Connectors, POS Apps, and Native Mobile App Development.
Producing marketing communications that include various blog posts, online
articles, newsletters, and many others.
Working with subject matter experts, & graphic designers to create effective Web-based instructional content.
Creating wireframes for customization flows.
Digital marketing: SEM, PPC, SEO, SMM, content marketing, Google Ads, Google Analytics, email marketing, website optimization & managing online branding and product campaigning.
Projects: Multi-Vendor Marketplace for Shopify, Product Auction, Booking Commerce,
Crowdfunding Application, etc.
━ Blogs: https://webkul.com/blog/author/mansi-rana628/