Henna Kapur

Operations Associate

Bengaluru, Karnataka, India8 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in process transformation and governance.
  • Strong advocate for women in leadership roles.
  • Passionate about bridging business and technology.
Stackforce AI infers this person is a Banking and Financial Services professional with expertise in process governance and stakeholder management.

Contact

Skills

Core Skills

Stakeholder LeadershipProcess Transformation

Other Skills

Microsoft OfficeMicroprocessorsMicrocontrollersCC++MatlabVHDLVerilogJavaRoboHelpFrameMakerDarwin Information Typing Architecture (DITA)Technical WritingTechnical Documentation

About

Results-driven banking professional with a strong foundation in controls, procedures, and stakeholder management, currently pursuing an MBA to deepen strategic and leadership capabilities. Known for combining technical expertise with business understanding to deliver process improvements, support large-scale migrations, and drive transformation initiatives. I am highly adaptable to emerging technologies and actively explore new tools to improve efficiency, solve business problems, and enhance decision-making. With a strong interest in Artificial Intelligence and digital innovation, I enjoy being at the intersection of business, technology, and transformation, helping teams adopt smarter and more scalable ways of working. I thrive in high-visibility, cross-functional environments and have experience presenting to senior leadership, managing critical projects, and acting as a subject matter expert during change programs. My strengths lie in troubleshooting, simplifying complex processes, and enabling teams through knowledge sharing and upskilling. Passionate about continuous learning, operational excellence, and empowering more women to step into powerful roles. I aim to create impact by bridging business strategy, technology, and people.

Experience

8 yrs 3 mos
Total Experience
4 yrs 1 mo
Average Tenure
7 yrs 5 mos
Current Experience

Jpmorganchase

4 roles

Senior Associate

Promoted

Feb 2026Present · 3 mos

Stakeholder LeadershipProcess Transformation

Associate

Jul 2023Feb 2026 · 2 yrs 7 mos

Stakeholder LeadershipProcess Transformation

Team Lead

Promoted

Feb 2021Jul 2023 · 2 yrs 5 mos

Stakeholder LeadershipProcess Transformation

Operations Analyst

Dec 2018Feb 2021 · 2 yrs 2 mos

Stakeholder LeadershipProcess Transformation

Ansrsource

2 roles

Associate Editor

Apr 2017Jun 2017 · 2 mos · Bengaluru, Karnataka, India

Trainee Author/Editor

Jun 2016Apr 2017 · 10 mos · Bengaluru, Karnataka, India

Education

Indian Institute of Management, Kozhikode

Master of Business Administration - MBA

Dec 2024Jan 2027

CMR Institute Of Technology

Bachelor of Engineering (B.E.) — Electronics and Communications Engineering

Jan 2012Jan 2016

CMR National Junior College

PUC — PCMB

Jan 2010Jan 2012

Ryan International School

ICSE — Science with Computers

Jan 2003Jan 2010

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