Shakir Dabeer

Associate Consultant

Mumbai, Maharashtra, India23 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

17+ years of IT experience in project management.
Expert in managing cross-functional teams and vendor relationships.
Extensive knowledge of payment systems like UPI and NEFT.

Stackforce AI infers this person is a Fintech expert with extensive experience in project management and payment systems.

Contact

Skills

Core Skills

Project ManagementVendor ManagementTeam ManagementTechnical SupportCustomer Support

Other Skills

Application SupportBFSIBusiness AnalysisClient Relationship ManagementCore Banking IntegrationDomain ManagementDomain Registration ManagementIBM WebSphere MQIPTV Project ManagementIT Team DirectionITILImpact and Quality AnalysisImplementation DocumentationIntegration TestingLinux Web Hosting

About

• Seasoned Project Manager skilled in managing and leading cross- functional teams. Excels at project management and teams coordination’s. Establishes clear objectives for team members and enforces deadlines to keep projects on track. Adept at communicating with key stakeholders. • Overall experience of 17+ years in IT which include Requirement gathering, team management, testing, client support and implementation support of web applications and business components. • Experience in functional and technical area along with experience on end to end Project Implementation & Management, Project & Process Management, Vendor Management, Team Management, production support & trouble-shooting. • Extensive knowledge of RTGS, NEFT, SFMS, SWIFT, UPI, NACH, IMPS payments systems.

Experience

23 yrs 2 mos

Total Experience

3 yrs 3 mos

Average Tenure

6 yrs 2 mos

Current Experience

Cgi

Associate Consultant at CGI

Feb 2020 – Present · 6 yrs 2 mos

Working as an Associate Consultant for RBI payment’s domain.
Responsibilities:
Responsible for QNG project implementation, support and delivery management.
Project Resources Management.
Preparation of Implementation Documents, Project Status Reports, WSR etc.
Build and maintain client relationships.
Solution designing for the banks environment and how QNG middle ware can interact with various banks system.

Project ManagementVendor ManagementClient Relationship ManagementImplementation Documentation

Dabir precitech private limited

IT Manager

Jan 2018 – Feb 2020 · 2 yrs 1 mo · India

Vendor management for supporting existing IT systems. And opportunities to improve and upgrade the software and systems.
Designing training programs and workshops for staff.
Providing direction for IT team members.
Handles annual budget and ensure cost effectives.

Vendor ManagementTraining Program DesignIT Team DirectionTeam Management

Mindgate solution private limited

Implementation and support manager

Sep 2016 – Jan 2018 · 1 yr 4 mos · India

Responsible for UPI (Unified Payment Interface) project implementation, support management and delivery ownership.
Vendor management for Implementation and support project and customer relationship management.
Manage project resources to assure maximum efficiency, effectiveness and resource utilization.
Tracking SLA’s and SLA reporting. Ensure timely Sign Off on Deliverables.

UPI Project ImplementationVendor ManagementSLA TrackingProject Management

Logica

Implementation Team Lead

May 2007 – Sep 2016 · 9 yrs 4 mos · Mumbai

Role and Responsibilities:
Working as a team lead having experience on end to end Project Implementation, Testing, Production support & trouble-shooting which involves Oracle,IBM MQ,IIS etc for Payment systems Middleware project & responsible for:
Team management which includes Project Implementation and Production Support teams.
Conduct or facilitate the Implementation Project Kick-off and Status meetings.
Develop Project Plan for new Projects
Identify resources for a Project.
Manage project resources to assure maximum efficiency, effectiveness and resource utilization.
Vendor management for Implementation projects and customer relationship management.
Tracking the project with defined SLA’s and reporting to concern parties in Client organisation and within the company.
Approve the implementation/Support schedule and project plan and Measurement of plan vs. actual with variance analysis
Continually monitor scope, time frame, and risk.
Preparation of Implementation Documents, Project Status Reports, WSR etc.
Coordinate with test team to perform the Regression, Functional & Load testing of the new releases, version upgrades & fixes made to the existing Software in test lab.
Unit Testing, System Integration Testing and User Acceptance testing at client places.
Bug reporting and coordinating with the development team on the live run issues.
Generation of test data based on the test scenarios, required by Development Team to fix the bugs.
Manage the release and quality control of releases made to the client.
Testing ( UAT, Functional, Regression, Integration)
Support and maintenance (L2 support)
Coordinated with dev team and Business Teams to fix application defects.

Project ImplementationTeam ManagementTestingVendor ManagementProject Management

Iol broadband limited

Tech Support and Implementation executive

Jan 2006 – Apr 2007 · 1 yr 3 mos · Mumbai

Worked on the IPTV project to encode the movies and other contents in universally
accepted IPTV “H.264” format.
Content activation, scheduling, Previews, data Encryption, Assets creation and Product
Offering Management System.
Handling Customers technical queries and support.
Developed IPTV, e learning, Video-on-Demand, Music-On Demand portal.

IPTV Project ManagementTechnical SupportCustomer Support

Pickcells infotech

Customer Support Executive

Apr 2004 – Jan 2006 · 1 yr 9 mos · Thane, Mumbai

• Managed the Domain Registration Control Panel and Linux web hosting Control Panel. Allocated and managed the required web server space, POP E-Mail accounts for registered domains.

Domain Registration ManagementLinux Web Hosting

Dotcom designerz

Customer Support Executive

Jan 2003 – Apr 2004 · 1 yr 3 mos · Thane, mumbai

Handling the queries related to Bilingual software. Managed the Domain Registration Control Panel and Linux web hosting Control Panel. Allocated and managed the required web server space, POP E-Mail accounts for registered domains. Interacted with customers to solve their issues and queries related to website.

Customer SupportDomain Management