Jan 2020 – Sep 2023 · 3 yrs 8 mos · India · Hybrid

• Building and maintaining strong relationships with key clients, understanding their needs, addressing
• concerns, and ensuring high levels of client satisfaction.
• Building and maintaining strong relationships and driving business with CXOs and enabling them to
• drive digital transformation and acquire the right mindset, processes, and tech to rapidly introduce new
• software products or services in the markets.
• Stay abreast of industry trends, emerging technologies, and competitive landscape. Participate in
• industry events, conferences, and networking opportunities to enhance the company's visibility and
• market presence.
• Develop and communicate the company's strategic direction and vision, aligning it with market trends
• and customer needs.
• Providing effective leadership to the team, fostering a culture of innovation, collaboration, and
• continuous improvement. Set clear goals, provide guidance, andensure optimal utilization of resources.
• Managed a team of 46+ IT Professionals across Industry, business vertical, tech stack in both Permanent and Freelancers roles.

May 2016 – Dec 2019 · 3 yrs 7 mos · Gurugram, Haryana, India

May 2016 – Dec 2019 · 3 yrs 7 mos · Gurugram, Haryana, India

Mar 2012 – Mar 2016 · 4 yrs · Noida, Uttar Pradesh, India

• Responsible for delivering the end to end solution on complete profiling and deliveries for Orange Group. Managing the EMEA Orange Global Accounts on New product validation at group level, Requirement analysis, and implementation, validation at local site, production support and delivery.
• As Global Technical Consultant
• Understanding the customer requirement and specifications through Local Technical consultants and do a feasibility analysis.
• Prepare a sample profile delivery through local TCs and share with customer for initial level/sample card testing.
• Working on BAP cards after customer approval on Sample profile.
• Ensuring the complete deployment of Local affiliate and group specifications for BAP.
• Preparing test scripts for applications and profile validation based on the customer specifications.
• Ensuring on time and first time right BAP delivery to production site for card production.
• Preparing the Final BAP delivery e-packet and share with Local TC and customer for the final validation at customer end before the mass production.
• Support on the field issues and queries,changes,modification as required by customer.
• Key Customers: - Orange France,Orange U.K. Mobinil Egypt,Orange Spain Sonatel,Orange Uganda,Orange Poland,Orange Romania,Armenia and all Orange Middle East African affiliates.
• As Technical Consultant and Pre-Sales
• Liaise with sales, development, and quality team for profile, application development, support and European and Indian factories for follow-up delivery.
• Conducting and handling internal trainings and webex sessions with internal development and validation team and locally located TC & sales teams.
• Weekly, monthly and quarterly reporting on the progress on the various affiliates profiles, product and profile development.
• Monthly and quarterly KPI and CR analysis and report preparation for quarterly business review with customer.
• Identify and work on the scope of improvement after each business review with customer.

Apr 2011 – Mar 2012 · 11 mos

• Project Handled: SIM/STK/SS functional implementation in Q3n model/Mobile handset and EAP-Implementation for the same.
• Understanding Business and Functional requirement specifications at the end-to-end prospective and translate them to effective System requirement Design.
• Analyzing Design requirements with the client and the end customers
• Involved in the project planning and implementing, attended project initiation forums, Joint applications reviews, Business requirement design reviews with customers, global teams and users
• Responsible for SIM STK functional implementation and testing.
• Responsible for EAP SIM implementation which will provide effective and enhancement security during the user authentication. This is well used for WI-FI networks to provide sustainable connection during the movement of the subscriber. This is all together a new feature in 2G and 3G mobile system.
• Providing support to HQ team.
• Worked on C, VC++ and optimized use of Source Insight, Visual Studio, ARM Compiler.
• UMTS PROTOCOL STACK DEVELOPMENT
• Involved in requirement analysis.
• Technical review for the same.
• Authored Feature Specification and software design document.
• Participated in technical review & inspection of the design specification and code.
• Coding for L2 layer (RLC, MAC and PDCP) in C (5 months).
• Support Product integration testing.
• Unit Testing of the Module
• Also involved in Problem report handling and bug correction.
• Efficient and clear understanding on WCDMA, 3G and UMTS.
• Worked on the project for Intel Mobile Corporation (IMC), formally called Infineon.

Aug 2008 – Mar 2011 · 2 yrs 7 mos

• Gemalto is well know company in Smart Cards industry. Gemalto provides End to End solution for Smart cards for major telecom industry like Bharti, Vodafone, TATA Reliance and also to most of the major international clients like Grameen phone (Bangladesh),Mobitel(Srilanka),Indosat (Indonasia), Maxis (Malasia) and Many more.

Aug 2008 – Mar 2011 · 2 yrs 7 mos

• Has worked as personalization of Smart cards mainly SIM cards for various customer like Bharti, Vodafone, TATA (India) Bharti Lanka & Mobitel(Srilanka), Grameen&Warid Telecom (Bangladesh), Indosat & Telkomsel(Indonasia), Maxis (Malaysia) and more.
• Responsible for SIM Card applications development & Pessonalization of SIM cards
• Responsible and involved working in various customers’ project development, Modules, programs, internal and customer specific tools as per their specifications and needs.
• Worked and assist to the internal teams on planning and collecting data for the task, involved in development, design document and coding phase.
• Various Project Handled like
• Grameen FDN Disabler tool
• TATA ESN/MEID locking and Tracking Application.
• TTSL_GEMALTO GSM 64K Tool.