vishal sachdeva

CEO

Noida, Uttar Pradesh, India9 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 8 years of experience in institutional sales.
Expertise in customer relationship management and marketing.
Proven track record in fostering strong client relationships.

Stackforce AI infers this person is a Sales and Marketing professional with a strong focus on customer relationship management.

Contact

Skills

Core Skills

Customer Relationship ManagementSalesCustomer ServiceMarketing

Other Skills

Branch QueriesClient CommunicationCross SellingCross-sellingCustomer BaseCustomer DemosCustomer InstructionsCustomer QueriesCustomer Relationship Management (CRM)Customer RequestsLead ResearchOutbound MarketingPortfolio ManagementSales ClosingSales Lead Generation

About

With over 8 years of professional experience, Rare Rabbit benefits from expertise in institutional sales, marketing, and customer relationship management. Previously contributing to Marks and Spencer's corporate gifting strategies, the focus has been on fostering strong client relationships and delivering tailored solutions. Motivated by a commitment to collaboration and customer-centric growth, they aim to align business strategies with organizational values, empowering teams to achieve impactful results.

Experience

Marks and spencer

Institutional sales

Jan 2022 – Mar 2024 · 2 yrs 2 mos

Institutional Sales Corporate Gifting

Rare rabbit

Head of Institutional Sales

May 2020 – Present · 5 yrs 10 mos · Delhi, India

Axis bank

Customer Service Officer

Nov 2019 – Mar 2020 · 4 mos · Noida, Uttar Pradesh, India

1. Handling Customer Queries.
2. Cross-selling financial products.(Deepening)
3. Processing customer requests.
4. Conduct Outbound marketing calls to existing set of customers and scout for new leads and referrals to generate business.
5. Managing designated Portfolio of Customer Base of 256 customers.
6. Back-up to operations head.
7. Authorizing financial and non-financial transactions.
8. Branch Hygiene Ambassador of Branch.

Customer QueriesCross-sellingCustomer RequestsOutbound MarketingPortfolio ManagementTransaction Authorization+2

Hdfc bank

Personal Banker

Jul 2017 – Aug 2019 · 2 yrs 1 mo · Delhi, India

1. Custodian of Deliverable at branch.
2. To handle branch queries.
3. Accepting and processing of customer instructions and requests at branch.
4. Processing stop payment/hot-listing requests immediately upon receipt at branch.
5. Generate sales lead for the branch.
6. Providing demos to customers on payment using Payzapp, Chillr, Purchase through Smarybuy etc.
7. Calling Band 1 & Band 2 Customers witha view to increase the balances thereby improving their banding and cross-selling income generating products.

Branch QueriesCustomer InstructionsSales Lead GenerationCustomer DemosCustomer ServiceSales

Marcomm enterprises

Account Manager

Oct 2016 – May 2017 · 7 mos · Jasola

KEY RESPONSIBILITY:
1. Researching organizations online to identify new leads and potential new markets.
2. Contacting potential clients via email or phone and setting up meetings.
3. Analyzing the requirements of clients and suggesting suitable products.
4. Convincing client & closing the sale.

Lead ResearchClient CommunicationSales ClosingSalesMarketing

Axis bank

Customer Service Manager

Jul 2015 – Jun 2016 · 11 mos · Vaishali

KEY RESPONSIBILITY:
1. Handling Customer Queries
2. Cross- selling financial products (Deepening)
3. Processing Customer requests.
4. Conduct Outbound marketing calls to existing set of customers and scout for new leads and referrals to generate business.

Customer QueriesCross-sellingCustomer RequestsOutbound MarketingCustomer ServiceSales