Jun 2019 – Feb 2023 · 3 yrs 8 mos · New Delhi Area, India

Apr 2017 – Apr 2020 · 3 yrs · Delhi NCR

• The Mobile Wallet was founded in 2015 created and launched TMW an e-wallet, which is a complete prepaid card solution. TMW offers digitized meal voucher and reimbursement solution to corporate for its employees. It is powered by MasterCard.
• Have recently joined the leadership team and entrusted to form alliances and partnerships. I am currently responsible for North and East of India
• Key Result Areas
•  Lead the Business Development efforts in the corporate segment for selling TMW as a digital solution for Meal vouchers and corporate expense reimbursements
•  Establish partnerships with merchant fraternity for TMW as a digital payment acceptance
•  Form alliances with the organized trade to strike offers for the TMW wallet customers
• Regional

Mar 2010 – Mar 2017 · 7 yrs · Greater Delhi Area

• TMS is a wholly owned subsidiary of Essar Group. TMS is India's first countrywide chain of multi-brand and multi-service retail outlets with more than 500 outlets in over 100 Indian cities.
• Key Result Areas
•  P&L responsibility for company’s largest and biggest contributing region. Achieve Annual Business Plan.
•  Leverage market opportunities to create demand viz. leverage national and regional festivals, promotions etc.,
•  Forecast demand, project sell thru and stock turnover for the entire region
•  Improve and manage reporting of the entire region including Supply Chain Management, Sales & Operations, Resource Management & Training, Revenue Assurance, Accounts, MIS, Below the Line Marketing and Brand / OEM relationships
•  Maintain and manage existing accounts to ensure business sustainability; forecasting sales targets and executing them in a given timeframe thus enhancing clientele
•  Formulate & implement strategies and reach out to unexplored market segments / customer groups for business expansion
•  Monitor performance of dealers & distributors regarding sales and collections. Acquire & develop new clients and negotiate with them to secure profitable business
•  Optimize costs, promote savings and improve collections
•  Strengthen relationships with OEM brands & Telco partners viz. Samsung, Gionee, Oppo, Apple, HTC, Karbonn, Sony, Lava, Intex, Yuu, Lyf, Micromax, Airtel, Reliance, Idea, and Vodafone etc.
•  Ensure employee engagement and lead the team from the front

Mar 2010 – Jun 2011 · 1 yr 3 mos · Greater Delhi Area

• As Profit Center Head, led the Sales, Business Development and managed the performance of the stores across India.
•  Handled market development and market research.
•  Executed financial plan to achieve quarterly business plans
•  Managed and created channels along with designing of planogram and ordering for each store
• Achievements
•  Successfully managed 11 Large Format Electronic (CDIT) Stores in 8 cities across India for over one and half years.
•  Two years post its acquisition it was decided to merge TES with TMS for market consolidation.
•  Led the process of closure of the stores and migrating the team to TMS wherever possible.

Jun 2008 – Feb 2010 · 1 yr 8 mos · New Delhi

• Responsible for managing 9 branches and over 1500 Western Union sub-agent locations with a team of over 40 people
•  Ensure business growth, market share, manage operations and service delivery management
•  Achieve ROI in line with the company strategy.
•  Execute Product & channel management strategies in the region.
•  Network growth via new branches & identifying new market segments.
•  Budget creation, financial compliance, business control and Working Capital management
•  Achieved segment and product mix contributions and enhanced export shipments.
•  Improved brand & product visibility with market promotions for branches and channel partners
•  Improved the scope of Inward (Western Union) and Outward remittance business
•  Managed recruitment, training and retention of team in the organization
•  Selected to represent India at the Global Meet in Cape Town, South Africa

Jul 2007 – Jun 2008 · 11 mos · Greater Delhi Area

• Involved in efficient management of operations to deliver required profitability in line with objectives
•  Delivered growth by harnessing the regions potential and by creating a resourceful and motivated team of employees
•  Accomplished appropriate funding, managed and expanded the regional network of branches to enhance business
•  Achieved the revenue and profitability target on a consistent basis
• Achievements
•  Initiated exports within 2 months of my joining
•  Improved network by opening 10 new branches within 45 days
•  Increased regional profitability by more than 12 times
•  Achieved significant improvements in TC business
•  Awarded a trip to Hong Kong for target achievement

Jun 2005 – Jul 2007 · 2 yrs 1 mo · New Delhi

• Converting a Cost Center to Profit Center
•  Ramped up business growth in the region; Opened 5 new branches and widened scope of business to attract new clients
•  Significantly increased export from the region and developed new relationship to enhance the distributor network
•  Improved number of transactions by a record 500%
•  Undertook negotiations for strategic relationships with leading nationalized banks for growing the remittance business
• Achievements
•  Enhanced zone network to 9 branches from 5
•  Managed team of 50 people and 850 sub-agents
•  Delivered business growth of 600% in two years and added 150 new corporate clients
•  Benchmarked target achievement at 110%
•  Enhanced the distribution network by nearly 700%

Nov 2003 – May 2005 · 1 yr 6 mos · Greater Delhi Area

• Manage 50 corporate accounts including existing accounts.
•  Developed new accounts to expand market share
•  Accomplished negotiations with clients to increase product usage & tracked competitive activity at retail level
•  Handled organization’s most profitable region.
•  Developed and managed over 30 financial institutions, banks and 28 Moneychangers in the region
•  Managed a network of over 600 agents in the western region
•  Implemented pull / push strategies to increase sales with complete responsibility for the region’s P&L and maintained successful relationships with Head Offices of various banks
•  Discharged the role of an All India relationship manager for ICICI & HDFC Bank and streamlined Eastern India’s regional agent network (identified & closed non- profitable ones)
•  Recuperated outstanding from the market and repaired the national distribution network, including reviving dormant networks
• Achievements
•  Generated an average monthly business of £4m TCs
•  Cleared £2m sterling debt from all across India
•  Developed relationships with over 30 financial institutions, banks and over 28 Moneychangers
•  Successfully cleared outstanding worth 1 million sterling
•  Developed ICICI Bank as company’s single largest client

May 2000 – Nov 2003 · 3 yrs 6 mos · Greater Delhi Area

• Key Result Areas
•  Accomplished sales targets for Delhi NCR region for the Current, Savings & Corporate salary accounts
•  Generated leads & offered banking services to clients across segments
•  Involved in cross–sales for deposits & accident policies of alliance partner - Allianz Bajaj & Royal Sundaram with Demat accounts
•  Conducted team motivation sessions to ensure timely KRA deliverance and training of new hires
•  Conceived & executed promotional activities on a regular basis for awareness among target segments
•  Targeted niche segments such as Industry associations for long term deals
• Achievements
•  Spearheaded acquisition of new relationships that led to the NOIDA branch attaining a business level of Rs.40 Cr. within first 10 months of joining
•  Sourced over 300 Saving Accounts, Rs.1 Crore in deposit and 15 CAs within 15 days for the inauguration of the NOIDA branch
•  Adjudged the “Best Sales Officer” for two consecutive quarters in the Year 2002-03