S

Shraddha Khandelwal

CEO

Jaipur, Rajasthan, India12 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 15 years of HR and Talent Management experience.
  • Led HR function for a leading hospitality brand.
  • Expert in driving HR technology transformation.
Stackforce AI infers this person is a Hospitality HR Leader with expertise in Talent Management and Employee Engagement.

Contact

Skills

Core Skills

Human Resources (hr)Talent Management

Other Skills

Business DevelopmentBusiness StrategyCRMCorporate EventsCultural developmentCustomer Relationship Management (CRM)Customer ServiceEmployee EngagementHR processesHR technologyLeadershipMISManagementManagement Information Systems (MIS)Market Research

About

Traveller, Dreamer, Entrepreneur, Mom and just about Imperfectly Perfect. As a people strategist with over 15 years of experience in HR, Talent Management, and Leadership Development, I currently lead the HR function at Moustache—one of India’s most exciting hospitality brands. Moustache is more than a hotel chain; it’s a lifestyle brand that redefines travel through its three unique verticals: ✨ Moustache Hostels – budget-friendly, community-driven spaces for backpackers. ✨ Moustache Select – mid-budget hotels for families and couples. ✨ Luxuria – by Moustache – boutique experiences crafted for premium travelers. Alongside hospitality, we’re building a strong footprint in F&B with signature outlets: 🍸 The 7 – our latest experiential bar concept. 🌿 Bayleaf – refined dining with a contemporary twist. ☀️ Verandah – a casual yet chic culinary experience. In my role, I focus on shaping people practices that balance business outcomes with employee experience—driving talent acquisition, HR tech transformation, engagement, and cultural development across properties pan-India. My vision is to create workplaces that reflect the same ethos as our guest experiences—welcoming, memorable, and people-first. Always open to conversations around HR innovation, hospitality growth, and building high-performance cultures.

Experience

Thappa lifestyle

Co-Founder

Aug 2020Oct 2022 · 2 yrs 2 mos · India

India hostels pvt. ltd. - moustache

Head of Human Resources

Feb 2016Present · 10 yrs 1 mo · India

  • Leading the Talent Management function across all verticals and F&B brands pan-India.
  • Driving end-to-end HR strategy: Talent acquisition, employer branding, employee engagement, retention, and succession planning.
  • Spearheading HR technology transformation – onboarding modern platforms for payroll, attendance, and performance management.
  • Designing and implementing standardized induction & grooming programs across properties.
  • Building strong leadership pipelines and training managers to drive a culture of “unreasonable hospitality.”
  • Partnering with business leaders to scale operations while ensuring people-first policies and compliance.
  • Playing a pivotal role in new property launches by setting up HR processes, teams, and organizational culture from the ground up.
Customer ServiceTalent ManagementHuman Resources (HR)

Randstad

Consultant Client Relations & Delivery - BFSI

Dec 2010Aug 2011 · 8 mos · Mumbai Metropolitan Region

  • Handled Middle to Senior level Recruitments & Client Relations for the Banking & Financial Service Industry
  • Undertook assignments for various functions viz. Retail Banking, Asset Management, Private Equity, Venture Capital Funds, Wealth Management and Investment Banking

Priyadarshni academy

Resource Mobilisation & Public Relations

Jun 2010Oct 2010 · 4 mos · Mumbai Metropolitan Region

  • Event Management & Public Relations – 26th Anniversary Global Awards, 19th Sept 2010
  • Spearheaded resource mobilization and PR activities for the Academy’s prestigious 26th Anniversary Global Awards.
  • Led sponsor and advertiser outreach, including canvassing, networking, and coordination of publicity materials for both the event venue and the Academy’s souvenir publication.
  • Recruited and managed a team of PR and resource mobilization executives to support event execution.
  • Oversaw end-to-end event management at the venue, ensuring smooth operations on the day of the awards.
  • Coordinated logistics and media interactions for renowned awardees and guests including Mr. Martin Luther King III, Ms. Vidya Balan, Mr. A. M. Naik, and others.
  • Liaised with the PR agency for the pre-event press conference and main ceremony, driving media coverage and brand visibility.
  • Worked closely with designers on creative development for ads, hoardings, event backdrops, banners, and fliers.
  • Contributed to drafting of press releases and the Academy’s pre-event newsletter to engage media and stakeholders.

Arg group

Business Development Executive

Aug 2009Feb 2010 · 6 mos · Greater Jaipur Area

  • Played a key role in supporting branding and promotional activities for ARG Puram (Jaipur) and City Mall (Kota), enhancing project visibility and engagement.
  • Collaborated with leading radio stations and print media to conceptualize and execute compelling radio jingles and advertisements for ARG Group.

Honeywell

Human Resources Specialist

Apr 2008Mar 2009 · 11 mos · Bengaluru, Karnataka, India

  • Staffing Specialist | Talent Acquisition | Process Improvement
  • I was responsible for driving operational efficiency and process improvements in staffing through effective vendor management, tool optimization, and seamless transitions.
  • Led the implementation of Taleo ATS across staffing teams pan-India, ensuring consistent usage through training, MIS maintenance, and dashboard reporting.
  • Owned and updated I-Best, the internal vendor database, and facilitated the adoption of Manager Direct Access (MDA), enhancing requisition processes.
  • Acted as the primary contact during staffing audits, ensuring operational diligence and compliance in database management and employee document filing.
  • Monitored and enhanced vendor performance, onboarding 10 new consultants and phasing out underperformers through quarterly reviews and PVIs.
  • Managed and executed walk-in recruitment events across India, from coordination to execution.
  • Revamped the Employee Referral Program and supported internal transitions, fostering internal mobility across business units.
  • Designed and released staffing newsletters, promoting open positions across HTS and Honeywell India.
  • Conducted HR interviews for candidates with up to 3 years of experience and facilitated onboarding, including induction and behavioral training.
  • Co-created a Competency-Based Interviewing Skills module with the Knowledge Management team, and played a key role in internal staffing audits.

Strategic marketing services llc, dubai

Management Trainee

Jan 2007Jan 2007 · 0 mo · Dubai, United Arab Emirates

  • I worked as a Summer trainee at SMS during my MBA. For my summer project I was required to create the complete Entry Strategy Plan for the Marketing of the Nutralite Margarine, the product of their client Zydus Cadila, in the Middle-East Region.

Education

Symbiosis Institute of International Business

M.B.A. — Human Resources & International Business

Jan 2006Jan 2008

Brihan Maharashtra College of Commerce

Bachelor's Degree — Commerce - Banking & Finance

Jan 2003Jan 2006

The Indian High School Dubai

CBSE — Commerce with Marketing

Jan 1989Jan 2003

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