Jun 2022 – Aug 2025 · 3 yrs 2 mos · San Francisco Bay Area

• I work on UX Component Strategy, building reusable common UI Component that could be used across Coupa's Products to make the Platform better and more consistent
• Delivering the right user experience for accessibility, localization, and usability, and managing costs at scale
• Working on initiatives and ideas to improve Coupa's Homepage Experience

Jan 2022 – Jun 2022 · 5 mos · Santa Barbara, California, United States

• Performed customer interviews and competitive analysis to understand specific SMB business needs as well as other similar eCommerce shipping solutions in the industry, including their marketing, Product features, Pricing Structure, and UX/UI
• Collaborated with business and product leadership to define the product roadmap, strategy, and overall vision to unbundle the current Product Offering
• Presented Product, Pricing, and Marketing recommendations to the leadership team based on market validation and business assessment research
• Analyzed the entire SaaS Shipping Software industry to evaluate business opportunities that could help the business unbundle the product and increase revenue

Jun 2021 – Sep 2021 · 3 mos

• Managed product development from ideation to rollout, working cross-functionally with developers and designers to implement a Disaster Relief Fund web application, reaching 10M users and $500M in funding
• Created user stories and Spearheaded agile ceremonies including daily stand-ups and maintained consensus between product, testing and engineering stakeholders, increasing team productivity by 10% on JIRA tickets
• Conducted 50+ user interviews and identified key pain points around the benefit distribution process for over 3M students to develop product strategy for a Benefit Transfer system, reducing payment errors by 99%
• Analyzed government data using AI/ML algorithms and built drill-down dynamic dashboards using PowerBI, SQL and Tableau, improving data access, integrity, and usability by officials for policy decision-making by 50%
• Owned product roadmap, strategy, and overall vision, incorporating stakeholder feedback where appropriate
• Prioritized and groomed backlog of features and enhancements, communicating status to business partners
• Developed KPIs and metrics to measure the impact of new product launches on client operational efficiency
• Initiated drill-down data manipulation, data processing using SQL for 100,000 records of land data, to populate data using scripts into the Ethereum Blockchain by driving OKRs and project goals
• Conceived several solutions and roadmaps for Land Record Registry using Ethereum Blockchain, implemented, then populated with over 100,000 records increasing transparency among Government Departments.
• Owned the product roadmap and met 95% of all feature deadlines by proactively identifying and mitigating any engineering roadblocks and was responsible for creating user stories and updating the product backlog.

Jul 2020 – Jun 2021 · 11 mos

• Reported insightful information using data management tools like Power BI, Tableau, and SQL, drill-down data analysis, Key Performance Indicator reporting, and data crunching with tools like Alteryx, SaaS, and SQL.
• Enabled third party API integrations and payment gateway integration with Public Finance Management System (India’s largest payment service).
• Created standard operating procedure for 1.2 million migrant laborers to be transported back home quickly after COVID-19 shut down their job sites in only two months using only 850 trains.
• Led the development of a new B2C SaaS product in a cross-functional Team to enable Pensioners to enroll and register for multiple schemes and services provided by the Government.
• Created service delivery platform which amalgamated citizen lifecycle data under a designed UI/UX based front-end to improve data access, integrity, operability, and usability by officials for policy and other decision-making.

Jun 2018 – Jun 2020 · 2 yrs

Jul 2017 – Sep 2017 · 2 mos · Mumbai Area, India

• Implemented an attendance management system for 100 employees using JavaScript and AJAX.
• Was a part of a 10-member team in implementing an ERP solution for an private client.

Apr 2017 – Jun 2017 · 2 mos · Mumbai Area, India

• Synthesized a POC based on Hyperledger Fabric for using Blockchain Technology to model the distribution of Government backed Direct Benefit Transfer schemes to the general population.
• Proposed leveraging Indian National ID by integrating it as a technological component of the model.

Dec 2016 – Feb 2017 · 2 mos · Mumbai Area, India

• Designed an application for inventory management which traced the stocks and tracked the status of delivery on various e-commerce websites like Flipkart, Amazon and Snapdeal.
• Reviewed and analysed technical documentation of various e-commerce portals and its functionalities.
• Worked on enhancing the functionalities of manufacturing as per the market requirement.

Oct 2016 – Dec 2016 · 2 mos · Mumbai Area, India

• Assisted in processing and interpreting micro seismic data for subsurface characterization and monitoring.
• Assisted and collaborate with technical geophysical team based out in Texas in processing and interpreting micro seismic data.
• Responsibilities include velocity model building, automatic event detection, arrival time identification, locating events, and source mechanism inversion.