Apr 2024 – Present · 1 yr 11 mos · South Africa · Remote

Dec 2023 – Apr 2024 · 4 mos

Apr 2023 – Dec 2023 · 8 mos

Sep 2022 – Apr 2023 · 7 mos

Feb 2022 – Aug 2022 · 6 mos

Oct 2021 – Feb 2022 · 4 mos

Dec 2023 – Apr 2024 · 4 mos · South Africa · Remote

Feb 2021 – Oct 2021 · 8 mos

Apr 2019 – Feb 2021 · 1 yr 10 mos

• Perform Health and Safety duties within WebhelpSA across all sites.
• Monitor PCI requirements across multiple campaigns.
• Report and record all health and safety incidents across sites.
• Report writing and using databases and spreadsheets.
• Conduct internal and external audits in relation to ISO standards.
• Liaise with relevant stakeholders, clients and staff and maintain structured working relationships.
• Conducting and reporting on HIRA assessments for all sites

Jun 2018 – Apr 2019 · 10 mos

• Arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunities
• Receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment
• Providing information on current job vacancies in the organisation to employers and job seekers
• Undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances
• Screen and sort resumes for Recruit Customer Service positions
• Targets up to 60 candidates’ daily - interviews and assessments.
• Lead assessment centre for all candidates.
• Update in HR software information with candidate’s status progress
• Provide feedback to candidates on their progress from their respective interviews and assessments.
• Attending workshops / Team meetings daily / weekly.
• Liaising with all stakeholders, CRM, CSM, HR Managers, Administrators, Trainers and candidates.
• Report daily updates of successful, unsuccessful candidates, as well as reschedules, withdrawn applications.
• Perform all relevant checks such as, Education, biometrics, etc.

Apr 2017 – Dec 2017 · 8 mos · Cape Town Area, South Africa

• High Volume Hiring – recruited for all Customer Service Associate roles within Amazon Development Centre - digital and retail.
• Screening, selecting, processing all candidates
• Arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunities
• Receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment
• Providing information on current job vacancies in the organisation to employers and job seekers
• Undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances
• Responded to mailbox, internal referrals and across social media platforms.
• Created advertisements for internal and external audience to attract potential candidates.
• Managed 125 to 150 candidates to be onboarded per week.
• Controlled assessment room, with contract signing, interviews and interviewer liaison.
• Oversaw assessment of 300 – 500 candidates daily.
• Assisted in foreign language assessments – screening and selection
• Monitor and follow up on remote assessments.
• Liaise with induction and training for candidate logins etc
• Send out daily schedule updates of candidate application status
• Attended workshops / Team meetings daily / weekly
• Liaised with all stakeholders, CRM, CSM, HR Managers, Administrators, Trainers and candidates
• Performed all candidate checks via Accurate (software)

Sep 2016 – Apr 2017 · 7 mos · City of Cape Town, Western Cape, South Africa

• Liaise with all suppliers and clients telephonically or via email
• Invoice clients, draft specifications, T&C’s, send payment requests using various online tools
• Manage business bank accounts both local and international incoming and outgoing payments

Mar 2016 – Sep 2016 · 6 mos · City of Cape Town, Western Cape, South Africa

• Screen and sort CV’s
• Achieved target to book 60 candidates daily for interviews and assessments
• Lead assessment centre for all candidates
• Daily updated all relevant software with candidate’s progress
• Provide progress feedback to candidates
• Attended workshops / Team meetings daily / weekly
• Liaised with all stakeholders, CRM, CSM, HR Managers, Administrators, Trainers and candidates
• Performed all checks candidates, report candidates with risk
• Sat in on interviews, assembled candidate packs for interviews and prepared HR on-boarding packs
• Send out daily reports of candidates and applications status’
• Arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunities
• Receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment
• Providing information on current job vacancies in the organisation to employers and job seekers
• Undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances

Dec 2015 – Mar 2016 · 3 mos

• Send out daily schedule update to reception for the next day
• Send out new starter emails to candidates and schedule to reception
• Setting up interviews, booking meeting rooms, telephonic and skype sessions
• Meet, greet and collect candidates
• Arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunities
• Receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment
• Providing information on current job vacancies in the organisation to employers and job seekers
• Undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances
• Liaise with IT department to ensure all telephones and computers for the interviews are in working order
• Request and send out online numeracy and psychometrics for candidates
• Follow up on completion and results
• Conduct in house numeracy tests
• Send out daily birthday messages
• Conduct reference check by email and/or telephonic
• Liaise directly with Line Managers, Directors PA’s, Recruitment Manager, candidates and recruitment agencies
• Put together interview pack for all interviewers including all relevant information
• Draw up recruitment checklist for all new candidates and follow process through from first interview to offer stage
• Hand over all new starters’ packs to Recruitment Practitioner
• Updating excel trackers
• Placing adverts on Direct Hire and saving role profiles and ensuring that authorization forms are signed by Head of HR for new roles to go live
• Collect new month’s catalogues and display them
• Follow up on outstanding information, documentation and / or test results

Oct 2010 – Nov 2015 · 5 yrs 1 mo

• Apply for company registration documents when expired (foresee entire process until end), Register with required lawful firms, Supply and complete all paperwork as requested from SARS or Dep. Of Labour, Sign on company and directors behalf as & when applicable, Handling petty cash, Face of company, meet and greet candidates, have etiquette of client-service and be professional, reception, answer phone and take messages, transfer calls, screening CV’s, redrafting / re-typing of CV’s into preferred and professional company format, scanning, filing, placing vacancy opportunities on various websites, full admin support to consultants, stationery ordering, invoices, running admin office efficiently and meeting deadlines, doing refchecks on candidates (ITC,Criminal,Matric etc), Personal Assistant to Director, updating revenue sheet on excel, setting up meetings with candidates, regretting candidates, searching and assisting with shortlisting of candidates, groceries shopping, full Office management and operations function. Events co-ordination, managing and solving technical queries, setting up computer and other technicalities for new users, provide training to new users on all in-house systems and other, organise and confirm building access for new employees

Jun 2008 – Aug 2010 · 2 yrs 2 mos

• Main job responsibilities Transfers of Retirement Annuities to another Financial Service Provider. Receiving transfer requests from brokers or clients. Liaising with brokers, call centre and clients via email or telephone. Checking all transfer requirements is met. Drafting various transfer forms and handling cases till payment stage. Do payments to other companies e.g.: Allan Gray.
• Termination of

Mar 2008 – Apr 2008 · 1 mo

• Main job responsibilities Screening and selecting CV's of candidates. Short listing and liaising with managers. Calling successful candidates. Setting up interviews. Booking venues. Compiling interview material for interviewer and candidates. Setting up meetings and collecting candidates at reception. Booking successful candidates for assessments. Filing etc.
• Reason for leaving Contract expired as permanent employee took over.
• Period of

Jan 2008 – Mar 2008 · 2 mos

• Main job responsibilities Ensuring all documentation received i.e. FICA doc's, company doc's, I.D's, business plans etc. Running credit checks, bank codes and deeds searches. Collation of all information in a report for the Operations Risk Manager to assess applications for premises. Checking payment records for existing tenants.
• Reason for leaving Contract expired as I was only standing in for absent colleague; Name of company Old Mutual
• Type of company Financial Services Provider
• Previous post Learner ship- Business Administration (NQF level 4)
• Main job responsibilities Data-capturing, VPI stop order checks, securing leads for consultants in Oxygen medical aid, filing and seating checks, message taking, answering phones and transferring clients to necessary departments, receiving clients at reception, creating portfolio's for clients
• Termination of contract May 2006 - 25 May 2007 (Learner ship completed)
• Name of company I.S Office Connection
• Type of company Stationery
• Position held&duties Receptionist, answer phone, data-capturing, sales, customer-service, ordering of stock, stock taking, ensuring that orders are delivered to companies, invoicing, filing
• Reason for leaving Offer for Old Mutual learner ship; GENERAL