Parag Utekar — Associate Partner
Strategic professional with 5+ years of experience in global consulting, strategy, and operations, delivering impactful outcomes and enabling organizational growth across industries. With a proven ability to partner with CXO offices, optimize operations, and implement data-driven solutions, I thrive on solving complex challenges and enabling sustainable growth. Currently, as Lead Consultant in the COO’s Office at Icertis, I collaborate with Executive and Senior Leadership teams to execute high-impact initiatives, improve service delivery, and enhance customer experiences. My diverse experience across India, APAC, EMEA, and North America equips me to navigate global business environments and deliver measurable results. 🔑 Core Strengths: Strategy Execution: Designed and implemented frameworks that drove revenue growth, customer success, and operational efficiency. Business Transformation: Spearheaded initiatives like customer journey mapping and service delivery transformation, identifying improvement areas to optimize operations. Global Consulting Expertise: Delivered strategic insights for clients in digital transformation, cloud strategy, and revenue optimization, including UPI payment integration and cloud migrations. CXO Office Support: Developed data-driven dashboards, process improvements, and strategic recommendations for executive decision-making. 🌍 Regional Focus: Driven to create value for global firms and startups in India, Singapore, UAE, and Thailand by delivering strategy, operational excellence, and business transformation to scale and thrive in dynamic markets. Let’s connect!
Stackforce AI infers this person is a Fintech and SaaS expert with strong consulting and operational leadership skills.
Location: Mumbai, Maharashtra, India
Experience: 6 yrs 6 mos
Skills
- Strategic Initiatives
- Customer Success
- Data Analytics
- Strategy Execution
- Business Strategy
- Business Process Improvement
- Program Management
- Cloud Strategy
- Management Consulting
- Payment Systems
- Business Development
- Sales Strategy
- Technical Support
- Sales
Career Highlights
- Led high-impact initiatives for COO's office.
- Pioneered UPI Payments cloud implementation.
- Recognized as Transformation Champion in Professional Services.
Work Experience
Icertis
Lead Consultant - Strategy & Business Operations -Customer Experience and Operations Leader’s Office (9 mos)
Lead Consultant - Strategy & Business Operations - COO’s Office (1 yr 1 mo)
Senior Consultant - PS Leader’s office (11 mos)
Senior Consultant - Partner Enablement (1 yr)
Deloitte
Consultant - Strategy and Operations (8 mos)
Datametica Solutions Private Limited
Assistant Manager-Sales and BD (11 mos)
Sunteck Realty Ltd
Corporate Sales Intern (1 mo)
Pidilite Industries Limited
Product Specialist (1 yr 2 mos)
The Dow Chemical Company
Engineering Summer Intern (1 mo)
Indian Institute of Technology, Bombay
Research Intern (2 mos)
Education
Master of Business Administration - MBA at Indian Institute of Management, Indore
Bachelor’s Degree at Institute Of Chemical Technology
High School at D.G.Ruparel College
at I.E.S's V.N.Sule Guruji English Medium Secondary School
