Tarang Sharma

Customer Success Manager

Gurgaon, Haryana, India11 yrs experience
Most Likely To Switch

Key Highlights

  • Over 10 years of experience in professional services.
  • Expert in driving solution adoption and enhancing customer retention.
  • Proven track record in business development and market research.
Stackforce AI infers this person is a SaaS and Consulting professional with expertise in business development and market research.

Contact

Skills

Core Skills

Business DevelopmentMarket ResearchSales StrategyBusiness Advisory ServicesDigital TransformationBusiness Analysis

Other Skills

Account PlanningAgile Project ManagementBusiness Intelligence (BI)Business StrategyCapital IQClient RelationsClient ServicesCoachingCompany ProfilingCompetitive AnalysisCompetitive IntelligenceCreative IdeationCustomer EngagementCustomer InsightCustomer Relationship Management (CRM)

About

10+ years of professional services experience in advising clients on critical business challenges and identifying product expansion opportunities. Driving solution adoption and enhancing customer retention through lead generation, champion cultivation, while identifying customer's objectives and IT roadmap/ challenges

Experience

Oracle

Senior Customer Success Manager

Dec 2023Present · 2 yrs 3 mos · Noida, Uttar Pradesh, India

Swanil engineering corporation

Client Partner

May 2023Nov 2023 · 6 mos

Mongodb

2 roles

Business Development Lead/ Senior Associate

Feb 2022Mar 2023 · 1 yr 1 mo

  • Boosted deal conversions by 12% in the first 6 months, by transforming research findings into actionable intelligence, equipping account directors, RDs and RVPs with dynamic battlecards and real-time data-driven insights
  • Optimized deal conversions for top-tier enterprise accounts by building sales outreach frameworks and effective marketing strategies through pre-sales/ sales collateral and customer insights
Account PlanningBusiness DevelopmentMarket ResearchDigital TransformationKey Account ManagementData Analysis+5

Business Development Rep, Customer Insights and Sales Strategy

Oct 2020Jan 2022 · 1 yr 3 mos

  • - Devised go-to-market sales strategy and a robust pipeline of growth opportunities using analytics platform (Argos and Tableau) and sales engagement tools (Sales Navigator, Salesforce, Zoominfo, Lusha, SignalHire, LeadQ, and Outreach
Stakeholder EngagementMarket ResearchSalesforce LightningData AnalysisSales EnablementMarketing Campaigns+5

Acuity knowledge partners

Senior Associate, Strategic Research/ Consulting and PE

Nov 2019Oct 2020 · 11 mos · Gurugram, Haryana, India · On-site

  • Empowered clients with data-driven market insights for key business decisions across critical areas like digital transformation, time-to-market/cost reduction and M&A/funding opportunities
  • CI Database/ Research tools used: S&P Capital, Factiva, Hoovers, Crunchbase, EIU, EMIS, Euromonitor, Thomson Reuters, Oxford Economics, Bloomberg, Pitchbook, LexisNexis, BoardEx, and LinkedIn Recruiter
  • Onboarded new employees through comprehensive business training on industry benchmarking, competitor landscaping, financial analysis, economic research as well as utilization of analyst reports, market research tools/ CI databases
Research StrategyDigital TransformationStrategic InitiativesCompetitive IntelligenceBusiness Intelligence (BI)Agile Project Management+1

Moody's analytics knowledge services

Senior Research Associate

Mar 2018Oct 2019 · 1 yr 7 mos · Gurugram, Haryana, India

  • Role: Strategic Research and Market Intelligence

Egon zehnder

3 roles

Research Analyst, Assignment Execution

Feb 2017Mar 2018 · 1 yr 1 mo

  • Core focus - Business Development and Research
  • As a research expert aligned to top-tier CXO hiring mandates, drove impact across the entire business cycle: from pitch execution to final candidate presentation while facilitating client kick-of meetings, talent mapping and talent development
  • People Development: Mentored/ onboarded team members with tailored training modules on research strategy, firm’s proprietary database and market research tools such as: Capital IQ, Factiva, LexisNexis, Mergermarket, BoardEx, and OneSource

Research Analyst, Knowledge Management

Nov 2015Jan 2017 · 1 yr 2 mos

  • Core focus - Business Development and Research
  • In addition to previous responsibilities:
  • Spearheaded key knowledge sharing projects ranging across company org structure mapping, emerging market trend analysis, billing analysis, compensation and competitor benchmarking
  • Partnered with global knowledge specialists on key practice knowledge building initiatives while overseeing project scoping, designing mock-up and execution framework, resource allocation, monitoring delivery timeline, and providing progress updates
Stakeholder EngagementBusiness AnalysisMarket ResearchSecondary ResearchGrowth HackingTeam Mentoring+3

Research Analyst, Standard Product Execution

Aug 2014Oct 2015 · 1 yr 2 mos

  • Core focus - Business Development and Research
  • Identified new business opportunities/ target company lists through extensive business research, optimized lead conversion by tailoring client proposals and implemented targeted search strategies for effective candidate identification

Blue umbrella limited

Contract Research Associate

Jun 2014Jul 2014 · 1 mo · Greater Delhi Area · On-site

  • Performed third party due diligence on companies and executives by analyzing data and intelligence publicly available

Skyways group

Business Development and Strategy Trainee

May 2013May 2014 · 1 yr · Greater Delhi Area · On-site

  • Designed marketing and social media strategies, overseeing brand-building, website, and blog maintenance

Education

Air Force Bal Bharati School

Delhi University

Bachelor of Arts - BA — Economics (Hons.)

Stackforce found 100+ more professionals with Business Development & Market Research

Explore similar profiles based on matching skills and experience