Himanshu Jessie Wadia

Director of Engineering

Delhi, India17 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in AI innovation and automation.
  • Proven track record in digital transformation.
  • Strong leadership in IT infrastructure management.
Stackforce AI infers this person is a Telecom and IT Infrastructure expert with a strong focus on AI and digital transformation.

Contact

LinkedIn

Skills

Core Skills

Ai InnovationAutomationInfrastructure ManagementBss DeliveryCloud Computing

Other Skills

AI ApplicationsAI Data CentreActive DirectoryArtificial Intelligence (AI)Autonomous Telco Retail StoresBMC RemedyBSS SaaS DeliveryBig DataBilling SystemsBlockchainCRMCloud ApplicationsComputer SecurityDNSData Analysis

About

Information Technology Infrastructure Library (ITIL) Expert & Master Certified * IT Infrastructure (DataCentre, Private Cloud & Public Cloud) * GenAI adoption & AI Chat Tools implementation & Delivery * ITSM Tools & Observability (Infra/Element/MoM/Ticketing) * Organizational Large Scale Digital Transformation & strategizing * Application Ops, BCP & Automation * Governance & Compliance Management * Application Lifecycle Management * BSS & BFSI * Telecom soul & Fintech Enthusiast

Experience

Amdocs

2 roles

Director, PgM | AI Innovation & Automation

Nov 2024 – Present · 1 yr 4 mos

  • Currently implementing Amdocs© amAIz™
  • GenAI Platform, Telco AI Apps, Autonomous Telco Retail Stores and AI Data Centre(s)
GenAI PlatformTelco AI AppsAutonomous Telco Retail StoresAI Data CentreAI InnovationAutomation

Director, IT | Infrastructure & BSS

Jun 2022 – Nov 2024 · 2 yrs 5 mos

  • E2E BSS SaaS Delivery- Kenan Fx Billing, Work-Order Management Systems(OMS) and Oracle Siebel & Salesforce CRM(s)
  • Automated & Autonomous IT and BSS Operations Delivery at B2C, B2B and Enterprise Platforms
BSS SaaS DeliveryKenan Fx BillingWork-Order Management SystemsOracle SiebelSalesforce CRMBSS Delivery+1

Hcl technologies

Deputy General Manager, Infrastructure & Tools

Apr 2021 – Jun 2022 · 1 yr 2 mos · India

  • Service Manager | HCL DRYiCE MTaaS
  • HCL Software Inc.

Airtel

3 roles

Delivery Head, Tools & Data Centre Operations

Feb 2020 – Apr 2021 · 1 yr 2 mos

Head, Digital Engg Operations & Payments

Mar 2019 – Feb 2020 · 11 mos

Lead, IT Service Management & Tools (BSS)

Sep 2016 – Feb 2019 · 2 yrs 5 mos

Ericsson

2 roles

Consultant, IT Service Delivery & Tools (SDT)

Promoted

Oct 2015 – Sep 2016 · 11 mos · Noida

Member, IT Service Management & Tools(MSDP)

Oct 2014 – Sep 2015 · 11 mos · Noida

Tata consultancy services

2 roles

Information Technology Analyst

Promoted

Jul 2012 – Sep 2014 · 2 yrs 2 mos

System Engineer

May 2011 – Jul 2012 · 1 yr 2 mos

Iyogi

2 roles

Team Lead - Remote Infrastructure Management

Jun 2010 – May 2011 · 11 mos

Tech Lead(L2)- Remote Infrastructure Management

Nov 2009 – Jun 2010 · 7 mos

Beacon solutions

L1 Engineer, Data Centre Operations

Jun 2008 – Nov 2009 · 1 yr 5 mos · Noida Area, India

  • Data Centre Management, NOC Engineer and EUS

State bank of india

Engineering Intern

Jan 2008 – Jun 2008 · 5 mos · New Delhi

  • Data Centre Management Trainee

Mtnl

Internship Trainee

May 2003 – Jul 2003 · 2 mos · New Delhi · On-site

  • MTNL-BSNL Demo CRM on HTML/CSS

Education

Indian Institute of Management, Calcutta

MDP — Digital Transformation Operations

Institute of Management Technology, Ghaziabad

PGDM — Business Administration & Operations

Punjab Technical University

Bachelor of Technology — Information Technology

Delhi College of Engineering

Diploma in Engineering (Board of Technical Education) — ECE

Father Agnel School

Sr. Secondary

Bal Bharati Public School

Secondary

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