Palash Agrawal — Product Manager

Curious problem solver at heart, I am a seasoned product manager with 10 years of entrepreneurial and global-scale experiences. I come from a family of builders — my grandfather developed new varieties of steel, my father builds energy tech, and my mother is a social entrepreneur. Their influences have shaped my worldview, blending critical thinking with a deep sense of empathy, which I carry into my role as a product manager. In my journey as a product manager and an entrepreneur, I place foremost importance on serving a need by collaborating with talented teams of engineers, designers, marketing, and sales professionals. Recognizing that a third of our waking hours are spent at work, I value and practice empathy as a colleague. This ethos of kindness and mutual support has been instrumental in leading my teams to develop impactful B2B and B2C products. These products - from B2C health platforms that empowered individuals and health professionals to a new category of digital agreements that accelerate business across the globe - have touched over 50 million users and generated significant multi-million dollar revenue streams, opening new markets and opportunities. Having functioned as an entrepreneur, I continue to bring a sense of high agency and ownership into every role I take on. My approach to product management brings a unique blend of curiosity, creativity, and playfulness in the face of ambiguous scenarios. I have particularly developed superpowers in three areas: 1. Discovering and prioritizing opportunities with the most significant impact and revenue potential 2. Solving problems by synthesizing unique perspectives of team members to create simple, yet effective solutions 3. Accelerating revenue growth by iterating frugally to establish product-market fit and product-channel alignment, complemented by the appropriate monetization models and growth loops. Outside of work, you can find me frolicking in the Golden Gate Park in San Francisco or conjuring up silly worlds with my improv troupe. Looking forward, I am committed to my mission of empowering people and businesses globally by taking on the position of a Lead Product Manager/ Principal Product manager.

Stackforce AI infers this person is a Product Manager with extensive experience in SaaS and Healthcare technology.

Location: San Francisco, California, United States

Experience: 12 yrs 3 mos

Skills

Product Management
Product Strategy
Product Market Fit
Customer Growth Strategies
Product Development
Api Development
Startup Management
Marketplace Development

Career Highlights

Led product initiatives impacting over 50 million users.
Pioneered innovative solutions in healthcare and digital agreements.
Demonstrated strong leadership in high-growth startup environments.

Work Experience

Docusign

Senior Product Manager (4 yrs 2 mos)

Product Manager (1 yr)

Boston Consulting Group (BCG)

Product Manager (Digital Consultant) (0 mo)

Lybrate

Group Product Manager (1 yr)

Lead Product Manager (1 yr)

Senior Product Manager (1 yr)

Times Internet Limited

Product Manager, Used car marketplace (0 mo)

Upsurge Labs

Founder (4 yrs)

Education

Master of Business Administration - MBA at MIT Sloan School of Management

Master of Business Administration - MBA at Massachusetts Institute of Technology

Bachelor of Technology (B.Tech.) at Indian Institute of Technology, Bombay

Palash Agrawal

Product Manager

San Francisco, California, United States12 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led product initiatives impacting over 50 million users.
Pioneered innovative solutions in healthcare and digital agreements.
Demonstrated strong leadership in high-growth startup environments.

Stackforce AI infers this person is a Product Manager with extensive experience in SaaS and Healthcare technology.

Contact

Skills

Core Skills

Product ManagementProduct StrategyProduct Market FitCustomer Growth StrategiesProduct DevelopmentApi DevelopmentStartup ManagementMarketplace Development

Other Skills

AI ApplicationsAI applicationsAdtechAnalytical SkillsB2B Product ManagementBusiness StrategyCommunicationCritical ThinkingCross-functional Team LeadershipCustomer ResearchE-commerceGo-to-Market StrategyGrowth ModelingGrowth Product ManagementHealthcare Technology

About

Experience

Docusign

2 roles

Senior Product Manager

Promoted

Jan 2022 – Present · 4 yrs 2 mos · Hybrid

Building AI applications to help 1B agreement signers comprehend agreement more easily. Modernizing the agreement experience. Scaled elastic signing globally. Built focused view for embedded signing to help customers boost conversion rates with a simple JS implementation. Developing PLG approaches to boost net revenue retention and creating ways to help the organization find product-market fit for DocuSign’s new generative AI based products and features.
In this role, I worked with a pod of 10 engineers (across backend and frontend) along with UX design and UX research. We developed and executed our product vision, strategy and roadmap. I additionally collaborated across other product teams, data analytics, product marketing, pricing, sales, customer success, program management. This collaboration ensured successful product launch and go-to-market motions. Additionally, staying in close touch with the sales and customer success teams allowed me to connect with over a hundred enterprises customers to understand their use cases and scenarios. Additionally, I paid attention to the needs of customers across SMBs, mid-market, and majors across the globe to build useful solutions that were easy to adopt. The mantra of “1 minute to wow and 5 minutes to value” has guided success of the products I led.

Product ManagementProduct StrategyTechnical Product ManagementUser Experience (UX)Growth Product ManagementProduct Market Fit+1

Product Manager

Jan 2021 – Jan 2022 · 1 yr · Hybrid

Pioneered elastic templates, a patented no-code solution for Enterprise users to configure agreements with dynamic content and conditional logic.
In this role, I took on the challenge of turning around a new product that had not found success for 3 years. With my engineering and design team members and by deeply connecting with sales and customer success teams, I was able to reposition the technology, repackage the offering for the highest value initiative and lock in product-market fit to spur growth and create an entirely new category of digital-first agreements that evolved beyond agreements built for the pen-and-paper age. Working on this B2B initiative was informed by my past experiences building B2B and B2C products.

Product ManagementProduct Market FitB2B Product ManagementProduct Development

Boston consulting group (bcg)

Product Manager (Digital Consultant)

Jan 2020 – Jan 2020 · 0 mo · San Francisco Bay Area · Remote

Piloted BCG's "AI@Scale" program to improve customer growth and expansion for a major fitness center chain.

Product ManagementAI ApplicationsCustomer Growth Strategies

Lybrate

3 roles

Group Product Manager

Promoted

Jan 2018 – Jan 2019 · 1 yr · On-site

Built and managed portfolio of adtech platform, API platform, and blood test-at-home platform to supplement revenue streams by XXX% for Lybrate’s doctor appointment booking marketplace (50M users, 150K doctors, backed by Tiger Global). Reported into founders.
This was one of my most scaled up leadership roles. In this role I led a team of product managers, product marketing managers, and also sales and customer success teams to deliver revenue growth for our portfolio of offerings. Collaborating with engineers and designers to iterate rapidly and discover product market fit was a thrilling experience in this role.

Product ManagementAdtechAPI DevelopmentProduct Development

Lead Product Manager

Jan 2017 – Jan 2018 · 1 yr · On-site

Developed API platform to integrate doctor marketplace into XX million Samsung and Xiaomi mobile devices in India. Boosted transactions by XX%.
During this role, I had the unique experience of working as a startup but needing to be in lockstep with enterprises such as Samsung and Xiaomi. Building and managing relationships across the two organizations was quite the learning experience. Our massive partnership helped Samsung and Xiaomi improve engagement of their user base of millions of Indians with their health apps. In turn, this engagement introduced telehealth to a large audience and helped grow the business of health professionals across the country. The simplicity of our API platform was key in ensuring quick and easy adoption by these enterprise partners with a lot of other priorities.

API DevelopmentProduct ManagementPartnership Management

Senior Product Manager

Jan 2016 – Jan 2017 · 1 yr · On-site

Launched doordash for blood tests and scaled the business to serve 200K annual users across 30 cities. Supplemented company’s ARR by XXX%. The most satisfying part, created a service that my own grandparents could now use to manage their health.
∙ Pitched this opportunity to founders based on insights from my own startup.
∙ Proved potential by attracting existing customers with painted door test.
∙ Frugally built MVP and partnered with leading diagnostic labs in India.
∙ Established model at 3 cities and scaled to 30 cities and 200K annual customers.
∙ Worked with engineers and designers to evolve product rapidly and to build strategic differentiation.
Product evolution:
∙ V1: Built online marketplace and e-commerce flows
∙ V2: Added free telehealth guidance for preventive tests
∙ V3: Added telehealth disease management programs and e-commerce for wellness products

Product ManagementE-commerceTelehealthProduct Development

Times internet limited

Product Manager, Used car marketplace

Jan 2013 – Jan 2013 · 0 mo · Delhi NCR, India · On-site

Created India’s first used car price suggestion tool and increased organic user acquisition by XX% for one of India’s largest used car marketplaces.
∙ First exposure to formalized product management - learned how PMs collaborated with engineers, designers, marketing, SEO/SEM to ship at-scale products.
∙ Learned about the power of online marketplaces, building B2B products for car dealerships, and building B2C journeys for buyers and sellers.

Product ManagementMarketplace DevelopmentSEO/SEM

Upsurge labs

Founder

Jan 2012 – Jan 2016 · 4 yrs · Mumbai and New Delhi, India · Hybrid

Ran bootstrapped startup and built diabetes management app. Served XXXX diabetes patients to reduce blood sugar levels by at least 10%. Supplemented revenue stream for XX health coaches enrolled to coach patients on the app.
∙ Started as hobby project to algorithmically personalize fitness coaching for my parents.
∙ Turned into this life-altering startup journey and one of my most intense learning experiences.
∙ Learned to fall in love with the problem instead of being attached to the solution while iterating with team of engineers, designers, & healthcare providers.
∙ Developed razor-sharp skills in problem discovery, prioritization, product-market fit, product-channel fit, monetization, growth strategies, and growth loops.
∙ Learned to practice empathy as an intentional skill by learning from passionate healthcare providers who I partnered with.
∙ Attained product-market fit but ended up with slow growth loops. Decided to continue mission by serving as PM at Lybrate (another healthcare startup with a captive audience, network effects, and VC funding).
Notable value proposition pivots:
∙ V1 - Algorithmically personalized fitness & nutrition coaching
∙ V2 - Online diabetes management with real health coaches
∙ V3 - Three-sided managed marketplace that allowed doctors to connect their patients to vetted health coaches
Notable distribution pivots:
∙ Paid online ads
∙ Commissions to physical pharmacies & diagnostic centers
∙ Corporates who purchased offerings for corporate wellness programs
∙ Prescription from doctors
∙ Prescription from doctors by offering online coaching as a white-labeled service