Sep 2016 – Mar 2018 · 1 yr 6 mos · New Delhi Area, India

•  Key account management
•  To take care of the contribution margin and pricing
•  Planning a promotion and creating roadmaps for the products.
•  Planning the merchandise and responsible for the sales of the category.
•  Managing day to day operations like process the orders and checking product quality.
•  Managing product Advertisement campaign to increase sales.
•  Update product information and content on the website
•  Create banners, images, promotions etc for display on the website
•  Understand and develop sources of traffic email, SEO, social media, catalogues etc
•  Produce reports to analyze the performance of all online marketing campaigns and promotions
•  Continuous improvement of customer satisfaction
•  Meet internal service levels for website activity and management
•  Maintaining an excellent level of service to the business

May 2015 – Aug 2016 · 1 yr 3 mos · Gurugram, Haryana, India

• Co-ordination with Couriers for pickup & connection.
• Plan, develop, organize, direct, manage and evaluate the personnel, operations and budget of an organization’s SCM
• Develop analytics, systems and data management capabilities, including metrics and reports
• Manage vendor relationships (e.g., third party logistics)
• Identify and manage risk within the supply chain
• Address tactical and strategic supply chain issues
• Stay informed of advances in supply chain technology and approaches, and apply within the organization to improve supply chain processes
• Establish key performance indicators, monitor on-going performance, and improve performance against set goals
• Analysis Daily, Weekly, Monthly, Quarterly, Trimester performance of courier & 3PLs
• Analysis on monthly & weekly MIS, Report of Warehouse Vendor.
• Arrange logistics & control over the supply chain activity.
• Handle team of Vendors, Logistics, and Warehouse.