Samrat Chowdhury

Technical Program Manager

Bengaluru, Karnataka, India20 yrs 7 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • 20+ years in infrastructure-centric program management.
  • Expert in Linux and cloud environments automation.
  • Proven track record in reducing operational toil.
Stackforce AI infers this person is a Senior Technical Program Manager specializing in Infrastructure Automation and Cloud Solutions.

Contact

samrat.bhanjachowdhuryi@gmail.comLinkedIn

Skills

Core Skills

Program ManagementStakeholder ManagementInfrastructure AutomationProject ManagementProcess Automation

Other Skills

AI-Driven OperationsAIOpsAWS (IaaS/PaaS)Agile & Waterfall MethodologiesAgile / Kanban / ScrumAnsibleArtificial Intelligence (AI)Change & Release ManagementChange ManagementClient BillingCloud Transformation ProgramsCognitive AutomationCognitive InfrastructureCompliance (GRC)Compliance Management

About

I am a Senior Technical Program Manager with 20+ years of experience driving infrastructure-centric programs across telecom, retail, semiconductor and enterprise platforms. My strength is in owning complex Linux and cloud environments end-to-end—stability, automation, and reliability—while coordinating globally distributed engineering and operations teams. My work blends two dimensions: deep hands-on technical capability (Linux, AWS, virtualization, advanced scripting) and program execution & governance (risk, incident, change, platform outcomes). I have repeatedly been trusted to stabilize environments, modernize them, and automate mission-critical workflows across large organizations. Core strengths: 🔹 Linux Architecture & Infrastructure Engineering 🔹 AWS (EC2, VPC, IAM, Security, Storage) 🔹 Platform Automation (Shell, Python) 🔹 Hybrid/Cloud Migrations & Reliability 🔹 Infrastructure Program Management 🔹 Incident and Problem Governance 🔹 Stakeholder & cross-functional coordination I am particularly passionate about: ✔ making infrastructure dependable and cost-efficient ✔ reducing operational toil with automation ✔ improving service resilience and MTTR ✔ aligning technical execution with business outcomes Career Intent: I’m looking to contribute as a Principal-Track Technical Program Manager or Infrastructure Architect—roles where I can leverage both architecture thinking and disciplined delivery to help organizations run reliable and scalable platforms. Whether it’s automating long-standing manual processes, rebuilding environments after failures, or guiding infrastructure modernization, I bring calm execution, hands-on depth, and a platform-first mindset. If you are building or scaling infrastructure, cloud, reliability, or hybrid platform programs, I’d be glad to connect.

Experience

Mobileum

Senior Technical Program Manager (Product Delivery & Testing)

Jan 2022 – Present · 4 yrs 2 mos · Bengaluru, Karnataka, India · Hybrid

  • Lead global program delivery and governance for managed service engagements across APAC and EU regions.
  • Manage program execution, Stakeholder Governance, Risk Management, Vendor Management, billing, collections and ensure SLA/OLA/XLA adherence for Enterprise customers.
  • Conduct governance meetings, steering committees, and drive continuous improvement across delivery operations.
  • Align program outcomes with corporate objectives through PRINCE2- and ITIL-based governance frameworks.
Stakeholder ManagementClient BillingLinuxSUSE Linux Enterprise Server (SLES)Program Management ProfessionalProgram Delivery+15

Tesco bengaluru

Lead Analyst/Technical Project Manager

Jul 2021 – Nov 2022 · 1 yr 4 mos · Bengaluru, Karnataka, India · Hybrid

  • Managed delivery of network operations and automation improvement programs within Tesco GNOC.
  • Designed and implemented workflow optimization and observability processes to improve response times and SLA compliance.
  • Governed change management, coordinated pre-production validations and rollout governance to ensure seamless delivery and risk-free deployments.
Stakeholder ManagementLinuxProcess AutomationInfrastructure AutomationService-Level Agreements (SLA)Risk Management+10

Mindtree

Technical Consultant/Technical Manager – Infrastructure & Automation Programs

Sep 2014 – Jul 2021 · 6 yrs 10 mos · Bangalore · On-site

  • Directed large-scale infrastructure and automation transformation programs for enterprise clients in telecom and IT sectors.
  • Developed Python/Shell automation for zero-touch ops
  • Architected and deployed predictive remediation and automation frameworks, achieving 100% elimination of P1 incidents for six months.
  • Automated L1/L2 troubleshooting and reporting, reducing operational overhead by 35–40% and improving SLA compliance.
  • Led a team of 75 engineers and implemented configuration automation (Puppet, Ansible) and Terraform-based provisioning.
  • Conducted weekly governance reviews with client enterprise architects, driving alignment between delivery, automation, and business KPIs.
  • Supported presales with feasibility validation and cost estimation.
Stakeholder ManagementQuality AssuranceSolarisLinuxRed Hat Certified Engineer (RHCE)Program Management Professional+31

Lsi research & development india pvt ltd

Lead Technical Specialist/Technical Lead – Datacentre Operations & Automation

Jul 2012 – Aug 2014 · 2 yrs 1 mo · Bengaluru, Karnataka, India · On-site

  • Managed datacentre operations and automation projects supporting R&D and production environments across India and the US.
  • Automated patching, configuration, and telemetry processes, improving operational efficiency and reliability.
  • Collaborated with US engineering counterparts for infrastructure optimization and incident management.
Stakeholder ManagementSolarisLinuxRed Hat Certified Engineer (RHCE)Process AutomationProgram Delivery+14

Nokia siemens india pvt limited

Senior R&D Engineer – Datacentre

Apr 2009 – Jun 2012 · 3 yrs 2 mos · Bangalore · On-site

  • Managed R&D datacentre infrastructure across Solaris, Linux, and VMware platforms.
  • Implemented automation scripts for configuration, reporting, and monitoring to streamline operations.
  • Supported product testing environments, ensuring system reliability and uptime.
Stakeholder ManagementSolarisLinuxRed Hat Certified Engineer (RHCE)SUSE Linux Enterprise Server (SLES)Process Automation+17

Hcl comnet limited

Senior Engineer

Dec 2007 – Mar 2009 · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

  • Delivered infrastructure and system operations projects for Micron Technology Inc.
  • Automated data collection, reporting, and configuration management tasks, improving operational accuracy and turnaround time.
  • Contributed to datacentre process efficiency and system compliance initiatives.
SolarisLinuxRed Hat Certified Engineer (RHCE)Process AutomationInfrastructure AutomationService-Level Agreements (SLA)+3

Cognizant technology solutions pvt ltd

System Engineer/IT Operations Executive

Mar 2005 – Sep 2007 · 2 yrs 6 mos · Bengaluru, Karnataka, India · On-site

  • Supported telecom operations for Hutch UK and Orange France through infrastructure management and automation initiatives.
  • Developed reporting and configuration scripts that improved process efficiency and reduced manual effort.
  • Ensured service availability and adherence to telecom industry SLAs.
SolarisLinuxRed Hat Certified Engineer (RHCE)Process AutomationInfrastructure AutomationService-Level Agreements (SLA)+3

Education

JAIN College

Bachelor of Computer Application

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