Feb 2024 – Jul 2025 · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

• Architected and led the Energy Advisor component leveraging GenAI capabilities to help end users diagnose high energy bills and recommend optimal plans based on location and meter types, incorporating LLM models and prompt engineering to enhance customer support. Developed a solution for agents to summarise customer cases and offer personalized recommendations.
• Architected and led the Energy Self-Service Portal featuring a fully customisable UI that allows users to drag and drop components for a comprehensive view of billing, usage, and payment options, integrated
• with Mulesoft for external connectivity. The portal also provides tailored clean energy programs for easy enrollment.
• Currently architecting a Revenue Management Platform for sales applications, enabling both B2B and B2C users to browse energy products and dynamically price them based on usage and configuration.

Jan 2022 – Feb 2024 · 2 yrs 1 mo · Bengaluru, Karnataka, India · Hybrid

• Domain: Retail
• Technology: Spring Boot, Python, HBase, Redis, Kubernetes, Flink, GoLang, Casasndra, Qdrant
• Define and drive technical roadmap for the Shopex Horizontal, which includes Backend Platform, Ranking Platform, Search Platform andAndroid platform, with 15 direct reportees and 30 skip level reportees
• Architected and executed the Meecom platform to replace the executing third party customer engagement platform, thus saving the company 2crores a month
• Collaborate with other leads and stakeholders on organization-wide initiatives and influence long term platform architecture roadmap
• Lead multiple engineering teams to implement and deploy complex software solutions that meet security, scalability and performance requirements like Gateways, Aggregation layers, Real Time product indexing, Communications to name a few
• Partner closely with Product management, user experience and other engineering teams to create, drive and deliver intuitive experiences to our customers
• Beyond people management - Building prototypes for flink pipelines, observability libraries and automation tools

Feb 2021 – Jan 2022 · 11 mos · Bengaluru, Karnataka, India · Remote

• Domain: Retail
• Technology: Spring Boot, Python, Azure, Riversand, Cosmos
• Lead the R&D team for creating a Item Master Data Management and Pricing rule system and automation of these workflows
• Solutioned and implemented the transformation platform to migrate configs, thus saving 400 story points (2 developers year of work) and 45 days of business bandwidth
• Develop and grow talent through effective mentoring, succession planning and retention strategies for key talent in a fast growth economic environment
• Worked with the Engineering and Product Management teams to establish and deliver the product road-map

Oct 2016 – Feb 2021 · 4 yrs 4 mos · Bengaluru, Karnataka, India

• Worked in offices located in Atlanta, USA and Bangalore, India
• Lead a 10+ member team comprising of Development and QE professionals.
• Primary responsibilities include, but are not limited to, technical direction on building highly customer focused and large scale software components, overseeing agile development process, working with various stakeholders (PM, UX, BAs) on requirement/design/integration of software components and
• addressing customer issues
• Actively involved in architecting the technical design to help build long term strategy for the service
• Architected and led the transitioning of a monolith to a Cloud-based, service-oriented architecture
• Expertise and strength in hiring and grooming talent to help build vision that facilitates organizational
• growth

Nov 2013 – Oct 2016 · 2 yrs 11 mos · Atlanta, Georgia · On-site

• Worked on Universal Customer Service, which are Jersey based RESTful web services, which persist and retrieve customer data from Cassandra. These service are published to the Home Depot stores and internal applications to access customer and sales data. Developed Junit Test cases using mocking framework PowerMock
• Worked on Customer Golden Record, which is the Hadoop repository of Home Depot. Wrote complex Hive queries and Map Reduce jobs to maintain a deduped Customer Repository. Wrote ETL jobs using Talend to migrate data between Hadoop and Teradata.
• Designed and developed an internal portal for time and expense capturing and Business Intelligence charting, using Angular JS and Spring 4
• Architected, designed and implemented a customer repository in Cassandra v2, with Solr enabled lookups for elastic search.
• Handled the tasks of providing technical direction for developing, designing and integrating systems for customers
• Assigned the tasks of monitoring and reviewing the work of the development team
• Handled the tasks of identifying system deficiencies and implementing effective solutions
• Worked on Agile Development process for diverse requirements

Jul 2011 – Nov 2013 · 2 yrs 4 mos · Atlanta, Georgia · On-site

• Domain: Mobile Marketing
• Technology: Java, J2EE, Spring, Hibernate, PLSQL, Talend
• Developed the website for the company –InfoCenter using Java, J2EE which is the customer and internal portal for reports visualization and configuration. The presentation layer was developed using HTML, JSP, JavaScript and CSS. The business layer was implemented using Spring 3.0 with JBOSS 5 as the application server. The data layer was implemented using Hibernate.
• Developed an application ‘PreRouter’, which receives XML or HTTP requests from customers with details on the SMS message to be sent to mobile end users and delivers it to the end user.
• Experience with full development cycle of a Data Warehouse, including requirements gathering, design, implementation, and maintenance. Developed and maintained the data warehousing script using Oracle 11, PL/SQL and shell scripting.
• Developed complex reports using multiple data providers, user defined objects, and synchronized queries.

May 2010 – Jul 2011 · 1 yr 2 mos

• Domain: Healthcare
• Technology: Java, Struts, JSP, Cache
• Working on a project for University of Pennsylvania Health Center to enable Shared claim processing for Professional and Hospital Billing.
• Worked on a project for UW Hospitals. Designed, coded and tested the front end and back end to enable dynamic selection of coverage for each visit of the patient to the hospital.

May 2007 – Jul 2008 · 1 yr 2 mos · Greater Chennai Area

• Domain: Banking and Financial services
• Vertical: Mainframes
• Worked on a project for First Data Corporation, a payment processing company based in Greenwood Village, Colorado. Rewrote the existing system replacing Oracle by DB2 and Small Talk with COBOL.
• Awarded the most valuable resource award in the above project..
• Ranked 1st out of 67 peers in the module tests conducted in training.