Joel Dsouza

Technical Program Manager

Bengaluru, Karnataka, India10 yrs 11 mos experience
Most Likely To Switch

Key Highlights

  • Implemented org levelling framework improving career clarity scores.
  • Spearheaded employer branding initiatives enhancing workplace appeal.
  • Launched eNPS, significantly boosting employee engagement scores.
Stackforce AI infers this person is a Human Resources professional with expertise in Talent Management and Employee Engagement.

Contact

Skills

Core Skills

Human Resources (hr)Talent Management

Other Skills

Copy EditingEmployee EngagementEmployer BrandingEntrepreneurshipHR OperationsHiring ProcessesInterview GuidesManagementMicrosoft WordPerformance ReviewProofreadingRecruitingSourcingTechnical RecruitingeNPS

About

Results-driven HR professional with 5+ years of experience in HR, People Ops, Talent Management and Acquisition, and a total of 9+ years of professional experience spanning different business verticals.. I have had the opportunity to work in fast-paced and diverse startup environments where I gained extensive experience in setting up teams and scalable processes from the ground up. I enjoy interviewing candidates, optimizing processes for a seamless hiring experience, setting up employee engagement initiatives, and understanding what makes people tick. Reach me at joel@headout.com or joeldsouza999@gmail.com

Experience

Highlevel

Program Manager - Talent Management | Business Partnering

Apr 2025Present · 11 mos

The talent deck

Community Member

Jul 2024Present · 1 yr 8 mos

Headout

Program Manager - Culture and Talent

Nov 2022Apr 2025 · 2 yrs 5 mos

  • Created and implemented an org levelling framework and career growth paths for 88% of the org, which saw career clarity scores increase from 3.3 to 4.2
  • Created and implemented Hiring Dossiers and Interview Guides that cover ~80% of all roles we hire for, leading to better calibration among interviewers and better quality of hiring
  • Owned and set up the entire hiring process end-to-end ― right from setting up requisition processes, JD templates, hiring process flow, interviewer training, guidelines around skillset/competency mapping, platform integrations, and candidate communication.
  • Launched eNPS and improved scores from ~40 in Feb ’23 to ~60 in Oct ’24.
  • Set up and launched monthly cadences, pulse surveys, and performance review cycle
Employee EngagementHiring ProcessesPerformance ReviewInterview GuideseNPSHuman Resources (HR)+1

The shape of work

Community Member

Aug 2022Present · 3 yrs 7 mos

Nymble

Talent Acquisition and People Ops Partner

Jan 2022Sep 2022 · 8 mos · Bengaluru, Karnataka, India

  • Standardized and improved upon existing hiring practices, employee onboarding/offboarding processes, among others
  • Initiated and oversaw policy implementation (Leave, Referral, PoSH, etc.)
  • Spearheaded employer branding activities for marketing Nymble as a great place to work at
  • Worked on implementing an OKR system and associated performance management tasks
  • Created extensive documentation on Notion and consolidated all HR-related communication
  • Handled employment engagement and upskilling initiatives
RecruitingEmployer BrandingSourcingHR OperationsTechnical RecruitingEmployee Engagement+2

Cactus communications

2 roles

Assistant Manager, Editorial Talent Acquisition

Promoted

Oct 2019Jan 2022 · 2 yrs 3 mos

  • Building and implementing team strategy for hiring freelancers and contractors for the editorial teams
  • Developing recruitment strategies, refining processes, and driving branding initiatives to position CACTUS as an employer of choice
  • Pipeline management for editorial operations
  • Coordinating with other teams for hiring updates along with initiating other need-based developmental projects
  • Developing and building long-term relationships with recruitment vendors, analyzing their performance, and providing relevant feedback to help increase their effectiveness
RecruitingEmployer BrandingSourcingEmployee EngagementHuman Resources (HR)Talent Management

Senior Associate Editor

Jan 2018Sep 2019 · 1 yr 8 mos

  • Reviewing/Editing research articles and ensuring that they meet the standards of international publications
  • Involved in freelancer utilization and communication in addition to building a freelancer pool and grooming them to ensure steady operations
  • Point of contact for addressing client concerns and issues
  • Mentoring new team members to enable them to work independently
  • Managing client feedback through different communication channels and means

Enago (crimson interactive)

3 roles

Senior Research Editor (Team Coach)

Jun 2017Dec 2017 · 6 mos

  • Mentoring a team of junior editors and helping them improve their overall performance and editing skills along with identifying and improving upon their areas of improvement.
  • Resolve issues related to internal workflow and processes to ensure faster, smoother functioning of the editing team
  • Formulating as well as undertaking training sessions
  • Liaising with the Assistant Managers and Senior Managers to introduce and work on developmental projects.
  • Part of the Editing Core team, which initiates engagement and developmental activities.

Associate Research Editor (Team Coach)

Oct 2016May 2017 · 7 mos

  • Mentoring a team of junior editors and helping them improve their overall performance and editing skills along with identifying and improving upon their areas of improvement.
  • Coordinating with the Quality and Training team and helping them ideate and formulate training modules.
  • Conducting different training sessions through various media for knowledge dissemination.
  • Liaising with the Assistant Managers and Senior Managers to introduce and work on developmental projects.
  • Part of the Editing Core team, which initiates engagement and developmental activities.

Associate Research Editor

Jun 2015Sep 2016 · 1 yr 3 mos

  • Editing and rewriting academic and non-academic documents for language accuracy along with grammar, punctuation, and structure and flow.
  • Formatting documents as per different style guides and client requirements.
  • Creating process and knowledge-base documentation for the editing teams.
  • Conducting knowledge-sharing sessions for newer editors.

Knotch

Founder

Jun 2013Nov 2013 · 5 mos · Mumbai

  • Knotch is a customer goods company dealing in customized canvas shoes.

Education

St. Francis Institute Of Technology

Bachelor of Engineering (B.E.) — Electronics and Communications Engineering

Jan 2011Jan 2015

Stackforce found 100+ more professionals with Human Resources (hr) & Talent Management

Explore similar profiles based on matching skills and experience