May 2024 – Present · 1 yr 10 mos · Dubai, United Arab Emirates · Hybrid

Dec 2012 – Apr 2024 · 11 yrs 4 mos · Dubai, United Arab Emirates

• At Sharaf Shipping Agency LLC, a leading Shipping House in the Middle East with offices in over 35 countries, I spearheaded the HR vertical, overseeing strategic HR operations across the Middle East, Indian Sub-Continent, and Africa. With a focus on driving organizational excellence, my role involved leading key HR initiatives and supporting the company’s growth by managing a workforce of over 2000 employees.
• Key Responsibilities:
• a) Led HR strategy development and execution across multiple regions.
• b) Designed and implemented organizational structure, compensation, and benefit schemes.
• c) Drove employee engagement and retention initiatives to enhance workplace culture.
• d) Managed talent acquisition efforts across three regions to meet dynamic business needs.
• e) Developed and rolled out company-wide HR policies and streamlined HR processes.
• f) Formulated and implemented a robust performance management system.
• g)Managed HR operations and introduced ERP-based HRIS modules for efficient processes.
• Major Achievements:
• a) Reduced employee turnover from 16.3% to 9.3% through focused retention strategies.
• b) Designed and implemented a performance management system to foster a high-performance culture.
• c) Created a comprehensive benefits structure that enhanced employee satisfaction.
• d) Developed a high-performance work environment that motivated and retained top talent.

Apr 2011 – Aug 2012 · 1 yr 4 mos · Dubai, United Arab Emirates

• Jashanmal Group, a leading corporation with multi-channel operations across the GCC and India, employs over 1000 staff. During my tenure, I was responsible for leading the Human Resource Development function, supporting the organization’s expansion across retail, distribution, and wholesale operations. My role focused on enhancing HR practices and aligning them with business objectives.
• Key Responsibilities:
• a) Led the development of HR strategies and initiatives.
• b) Drove talent acquisition efforts, particularly for key managerial roles.
• c) Designed and implemented a comprehensive Performance Appraisal Program across various verticals, including Retail, Distribution, and Shared Services.
• d) Developed and structured competitive compensation and benefits packages.
• e) Proactively addressed and resolved people-related issues.
• f) Ensured full compliance with labor, visa, and immigration laws.
• Major Achievements:
• a) Successfully designed and rolled out a company-wide Performance Appraisal policy, including creating appraisal forms and guidelines for different business segments.
• b) Developed and introduced a new Benefits Structure, enhancing employee satisfaction.
• c) Led the recruitment process for key managerial positions, strengthening leadership capabilities.

Jul 2007 – Mar 2011 · 3 yrs 8 mos · Dubai, United Arab Emirates

• Sharaf DG, part of the Sharaf Group, is the leading multi-branded electronics retailer in the UAE, employing over 1000 people. As the HR Leader, I spearheaded the company’s HR strategy to support aggressive business growth and foster a value-based, inclusive culture. My role involved aligning HR initiatives with business goals to create a high-performance environment, driving leadership development, and optimizing talent management practices to meet evolving business needs.
• Key Responsibilities:
• a) Developed and executed HR strategies to support organizational growth.
• b) Drove talent acquisition and retention to meet business demands.
• c) Built organizational capability to deliver both short- and long-term business results.
• d) Implemented employee engagement strategies to enhance motivation and sustain a healthy work environment.
• e) Led change management initiatives during the 2008 economic downturn, focusing on business restructuring and cost rationalization.
• f) Developed leadership programs to groom internal talent and support the company’s global expansion.
• Major Achievements:
• a) Led an organizational change agenda, enhancing productivity and fostering an entrepreneurial culture.
• b) Designed and implemented a Talent Management Program (Balanced Scorecard), improving talent retention by 62%.
• c) Reduced single nationality dominance from 55% to 40% over two years through a workforce diversification project.
• d) Created a Leadership Development Program to support international growth through effective organizational restructuring and capability building.
• d) Led the design of an Employer Branding Strategy, positioning Sharaf DG as an employer of choice.
• e) Developed HR processes and systems to institutionalize corporate values and improve overall HR efficiency.
• f) Designed and implemented a comprehensive MIS & Reporting system to provide strategic insights to the board.

Jan 2005 – Jan 2007 · 2 yrs · Dubai, United Arab Emirates

• Sharaf Retail, part of the Sharaf Group, is a leading retailer in fashion, cosmetics, footwear, and home accessories, with a workforce of over 500 employees and a presence across the UAE, GCC, Southeast Asia, and India. As the HR Leader, I was responsible for driving HR strategies to support the organization’s growth and creating a value-driven, inclusive culture.
• Key Responsibilities:
• a) Aligned HR strategies with the company’s aggressive business growth plans.
• b) Led talent acquisition and sustainability efforts to meet business needs.
• c) Built organizational capabilities to support both short- and long-term goals.
• d) Fostered a high-performance environment to motivate and retain top talent.
• e) Developed employee engagement strategies to enhance motivation and create a positive work culture.
• f) Provided HR expertise in identifying and resolving people-related challenges.
• Major Achievements:
• a) Developed talent sourcing strategies that ensured the recruitment of high-caliber candidates aligned with business objectives.
• b) Built a robust organizational structure to support the company's expansion into new markets.
• c) Designed and implemented employee engagement programs that improved overall job satisfaction and motivation.
• d) Established a high-performance culture that contributed to talent retention and business success.

Jan 1992 – Jan 2005 · 13 yrs · Faridabad, India

• Pranav Vikas (India) Limited, a joint venture with Sanden Corporation, Japan, is the leading manufacturer of automotive air conditioners in India, serving top automobile brands like General Motors, Honda, and Maruti Suzuki. As the HR Leader, I was responsible for establishing and leading the HR function to support business growth and operational efficiency.
• Key Responsibilities:
• a) Set up the HR department from scratch, including recruitment, policy formulation, training and development, and employee relations.
• b) Developed and implemented proactive HR policies aligned with business needs.
• c) Created a competency mapping framework to assess and develop individual capabilities.
• d) Conducted employee satisfaction surveys to gauge and improve employee morale.
• e) Led manpower planning, induction, and orientation processes to ensure smooth onboarding.
• Major Achievements:
• a) Successfully established HR procedures in compliance with ISO/TS 16949:2002 Quality Management Standards.
• b) Launched an Employee Suggestion Scheme to encourage innovation and engagement.
• c) Designed and implemented a Competency Evaluation Framework to enhance workforce development.
• d) Played a pivotal role in maintaining a union-free environment.
• e) Certified as an Internal Auditor for ISO/TS 16949:2002 and QS 9000 by Det Norske Veritas, Netherlands.
• f) Led the implementation of the Environmental Management System (ISO 14001) as the company’s Management Representative.