Jan 2021 – Jan 2023 · 2 yrs · Menlo Park, California, United States

• We are building a worldwide seller-side ecosystem for commerce across Instagram and Facebook.
• ► Supported and launched a new product in eight months enabling XXX million in revenue within six months of launch. It required cross-company CEO-level alignment and work across 10+ internal teams. Tracking to multiple billions of revenues in 2023.
• ► Incubated another product to deliver XXX million in 2023 and multiple billions in 2024. Proposing an industry standard.
• ► Hired and promoted senior leaders, doubled the team, and improved employee engagement by 10 points through multiple strategy pivots.

Jan 2019 – Jan 2021 · 2 yrs · San Francisco Bay Area

• Reporting to a VP, I led the AI platform powering Amazon Search worldwide. We processed multi PB of clickstream data to train and refresh production ML algorithms, created billions of human judgments to evaluate thousands of experiments with XX million USD, and provided tooling for thousands of builders to train hundreds of thousand of models.

May 2016 – May 2019 · 3 yrs · Santa Clara, California

• I was recruited by a past supervisor at eBay, due to my ability to connect the dots between business and technology, to transform the engineering and cross-functional organization into a high-performance, world-class organization by up-leveling engineering talent and rolling out an entrepreneurial “own-the-outcome” engineering culture. I led a ~250-person engineering team that innovates and implements all of Realtor.com’s consumer products.
• DELIVERED RESULTS:
• ► Increased revenue, audience, and user engagement up to 70% over three years, growing monthly active users (MAU) to more than 66M and catapulting the firm to the #2 position nationwide. An additional 10 M+ MAU from SEO. 100% growth in Apps MAU.
• ► Launched a new native brand advertising product, driving 25% growth in the ad revenue.
• ► Evolved Home Search from a list of results to a guided experience with personalized insights, recommendations, and nudges
• ► Convinced the company to reduce ad revenue per page by 50% for a faster customer experience and delivered a 5x faster experience, compensating for the loss of ad revenue with lead revenue.
• ► Transformed from an on-prem .NET monolithic architecture to AWS cloud-native architecture, leveraging ElasticSearch, microservices, and GraphQL. Transformed web experience from Ruby to a React-based PWA.
• ► Fostered a culture of innovation that generated five patents and launched market-leading innovations with augmented reality, computer vision, and NLP.
• ► Uplevelled engineering practices to improve availability from 96% to 99.95%, cut page loading time by 50%, slash the cost to build multi-screen features by 40%, decrease production bugs by 90%, reduce testing costs by 60%, and time to test by 80%.
• ► Grew my team from 120 to 250. Achieved less than 5% regretted attrition while up-leveling the engineering organization and leading the engineering culture transformation from a “support function” to “empowered and accountable.”

Apr 2013 – Apr 2016 · 3 yrs · San Jose, CA

• Promoted, in recognition of my ability to drive business through technical innovation and cross-functional leadership, to deliver 300M+ annual revenue growth via improvement in search and product experience, plus drive new user acquisition via SEO.
• DELIVERED RESULTS:
• ► Key influencer for the company’s transition to the Structured Data Initiative, which fundamentally transformed the company.
• ► Influenced eBay to improve security by removing sellers’ ability to execute code on listing pages.
• ► Delivered >$300M revenue growth each year of tenure.
• ► Led development of the Collections concept, which was the foundation of the site’s redevelopment in Node.js, and in 2013, relaunched as eBay 3.0.

Jan 2012 – Mar 2013 · 1 yr 2 mos · San Jose, CA

• I was recruited to run engineering for Auctions and transform My eBay web portal, which was seen as a cost center for the firm, into a revenue-generating product
• DELIVERED RESULTS:
• ► Delivered $100M of revenue growth within 9 months of hire—after meeting target to drive 0.5% revenue growth ($50M) in first 6 months— then fulfilled follow-on target of 1% revenue growth in the succeeding 3 months.
• ► Achieved a regretted-attrition rate of zero and improved hiring rate from none in previous quarters to 4 per month
• ► Transformed both Auctions & MyeBay into SOA architecture

Sep 2010 – Jan 2012 · 1 yr 4 mos

• I was brought on board in recognition of my strong technical skills and customer focus to enhance the AWS billing platform with a diverse set of billing models (e.g., usage, auction, subscription, prepaid) to keep pace with AWS’s explosive business growth in a regulatory-compliant manner.
• DELIVERED RESULTS:
• ► Honored with the Bud Davis Award within two months of hire for launching—and completing on schedule—the AWS Free Tier project, which experienced a 50% scope change and was preponed by 2 weeks

Aug 2001 – Sep 2010 · 9 yrs 1 mo

• In multiple progressive roles, delivered vital components of Commerce Platform supporting all Microsoft B2C business, industry-disrupting PC maintenance and security initiatives for Windows Live One Care, music and gaming for Windows Phone.
• DELIVERED RESULTS:
• ► Developed the commerce platform powering multi-billion Microsoft B2C business (e.g., MSN, Xbox Live) worldwide. Led product management for billing models (e.g., subscriptions, usage, micropayments, prepay), payment methods (e.g., prepaid, credit card, direct debit, telco), partnerships (e.g., acquisition, co-branded bundles, service providers), customer retention, and financial reporting components.
• ► Created strategy and delivered v1 & v2 of SaaS product (WL OneCare) to manage health and performance of consumer PCs from the cloud
• ► Authored a paper that was leveraged in migrating Yahoo! search business to Microsoft years later.
• ► Co-invented a new protocol to grant Xbox achievements to players without proprietary hardware.

Jul 2000 – Jul 2001 · 1 yr

• Recruited to develop software for the company’s data mining suite.
• ► Improved suite’s throughput 5X via performance tuning, multithreading, and inventing a proprietary DB data access mechanism.

Jun 1999 – Jun 2000 · 1 yr

• I was the first engineer hired to help Intel realize its vision of creating software that can analyze computer performance counters to advise software engineers on ways to make their software operate faster on Intel hardware.
• ► Won management funding for a 5-person team by creating patented technology and showcasing it via proof-of-concept that included presentations and roadshows to Intel management.