Aug 2018 – Sep 2019 · 1 yr 1 mo · Bangalore

• Managing Wellcentive project.
• Key activities include
• o Develop Project Roadmap and Project Management Plan for of medium to complex development/maintenance projects for clients in the area of Ecommerce & Content Management System.
• o Contract and budget management.
• o Hiring and organizing training for staff.
• o Interfacing with staff and clients during the project cycle and meeting project milestones and delivery date.
• o Developed Governance Model for the team. Prepared/Reviewed Weekly Dashboard and Organized regular weekly meetings with all the stakeholders.
• o Had end to end ownership project management and worked along with senior architects on defining the solution and coming up with other elements of IT service viz. delivery model, pricing, methodology etc. Also, handled Client demos and visits.
• o Identified the risk within the project, circulated with the management team with the action items.
• o Ability to train, motivate and engage employees effectively.
• Demonstrated ability to gain customer trust and provide exceptional follow-ups, leading to increased repeat and referral business
• Identified Project Modules for Test automation which reduced quality issues within the project and saved project cost.

Nov 2016 – Apr 2018 · 1 yr 5 mos · Bangalore

• Multiple projects from CMS division from requirement gathering to closure, Integration of Marketing tools, Monitoring and Debugging framework creation & Machine Learning R&D team.
• Key activities include
• o Contract Review with Assumptions and budget management.
• o Performance Dashboard Management, Developed Governance Model for the team & Reviewed Weekly Dashboard.
• o Review Project Roadmap and Project Management Plan for Clients in Content Management System.
• o Recognize the skills and expertise in team and assign or delegate the tasks accordingly to the members.
• o Set, observe, and re-evaluate project priorities frequently based on Customer demands and Project Risks.
• o Identified/highlighted risks, issues and impediments (Blocking Issues, Critical Defects) to stakeholders and worked with the team on mitigation plans. Maintained Risk, Issues, Assumptions & Dependency register and closely reviewed it.
• o Maintain a close working relationship with Product Owner and team for backlog grooming, story cards completion, sprint readiness, sprint plan & execution, release plans and retrospection.
• o Interfacing with staff and clients during the project cycle and meeting project milestones and delivery date.
• o Had end to end ownership on project management and worked along with senior architects on defining the solution and coming up with other elements of IT service viz. delivery model, pricing, methodology etc. Also, handled Client demos and visits.
• o Managing project team members, helping them in their career development and skill grooming. Scheduled regular 1-0-1.
• o Exercise independent and fair consensus-building skills when conflict arises.
• o Cultivate and rely on extensive informal networks inside and outside the firm to solve problems.

Apr 2015 – Oct 2016 · 1 yr 6 mos

Feb 2014 – Mar 2015 · 1 yr 1 mo · Bangalore

• Foreign Account Tax Compliance Act (“FATCA”) is a US Tax Regulation, which was signed in law on 18th March 2010 as part of Hiring Incentives to Restore Employment (“HIRE”) Act. It attempts to curb perceived tax abuses by US persons with offshore bank account. . The core objective of the regulation is to report US taxpayers according to US Tax legislation having financial accounts with Foreign Financial Institute (FFIs). Many countries have already signed while others are in process to enter the Intergovernmental Agreement in order to implement FATCA and report the required information through local tax authority or directly to IRS.
• FATCA implementation takes place in 3 stages namely identification, reporting and withholding.
• Roles & Responsibilities
• 1. Develop Project Road Map –
• a. Classified all the clients based on Active & In active P&L, which helped in prioritization and define target dates.
• b. Identified criteria’s to auto comply clients based on AML & KYC information already available with the bank.
• 2. Developed Project Management Plan that includes Resource Estimation, Work breakdown structure based on the target dates.
• 3. Developed Governance Model which includes
• 4. Identified Project Modules for automation which reduced quality issues within the project.
• 5. Contributed to the development and review of FATCA Handbook with Compliance & Tax department that can be used by Analyst on boarding new clients.
• 6. Defined rules with Compliance on handling compliance for US Entities, FFI, NFFEs, Mandates, Grandfathered obligations, disregarded entities, qualified intermediaries.
• 7. People Management for Regulatory team

Feb 2011 – Feb 2014 · 3 yrs · Bangalore

• Gained expertise in Project Management, Lean Consulting, Process optimization, Quality Engineering, Enhancing Skills & reducing variability.
• Designed the Lean Management System by taking different points of view of a corporate structure. Making clear connections between business objectives and the way the Lean Management system works by managing best practices, driving continuous improvement, delivering dynamically on the Voice of the Customer.
• Observations, interviews & MIFA workshops for Back Office teams to know their overall process efficiency (OPE) with total processing time and substantial non-core within the system. MIFA workshops revealed large amount of non-core activities within the system.
• Performance Dashboard analysis, Meeting observations and data analysis revealed performance Management as a strengths and weakness in current setup not just within local system but also with the counterparts.
• Organization & Skills analysis was done to check if Span of control was globally in line with industry standards. Documentation and training packs were available and teams had access to them. Knowledge management analysis helped to identify the current learning curve and the functional knowledge level of the team members.
• Implemented Lean Methodology across organization to achieve 2015 objectives to Optimize the process by understanding the value stream mapping for each team, Reduce skill variability by understanding the current learning curve, Improve mindset & behavior, and Have a good visual management system that helps to track capacity and KPI & KRIs that helps in performance management.
• Visual Management that helps in capacity management that provides anticipation and balancing of team workload improvement actions.
• Facilitated Problem solving sessions which aims at solving problems in a durable way by addressing the root cause(s).
• Completed Project Management Professional (PMP) certification.

Dec 2010 – Feb 2011 · 2 mos · Bangalore

• Designed & developed Know Your Customer (KYC) application used for due diligence activities related to Societe Generale customers worldwide, in line with regulatory obligations that financial companies has to fight against Money Laundering.
• Prepared Project Management Plan.
• Designed modules for AML Check, due diligence check, object models, Analyst workflows, Business Hierarchy
• Received Innovation award for Proposing Digitization solution so that scanned copies can be recognized.
• Gained expertise on Enterprise Content Management, Documentum - Content Server 6.7, WebTop 6.7, Composer 6.6, Business Process Management, and Workflow Manager.

Jan 2009 – Jan 2010 · 1 yr · Bangalore

• Received Silver & Bronze Award for completing the project on-time with minimal defects.
• Successfully completed Data Migration from Documentum 5.3 sp3 to 6.5sp2 using cloning.
• Developed WDK components create, edit and maintain the documentation on the EMC products and developed a workflow process to translate the documentation in multiple languages and get approvals before releasing to the market. Here the content is created in XML format using an XML based authoring editor called XMetal which is integrated with documentum. XTS server is configured to generate PDF and Word Rendition from the XML content using XSL:FO.

Dec 2008 – Dec 2009 · 1 yr · Bangalore

• Developed Product Central application was used to manage the funds of the organization. Funds invested by the organization were imported and stored here in documentum.
• Developed Quality Management application is developed on Webtop. This application was to store various compliances, policies, procedures and audit document available in the organization.
• Integration of RequisitePro Integration requirement was to integrate documentum
• Developed tool for bulk export and report generation.

Aug 2004 – Nov 2008 · 4 yrs 3 mos · Bangalore

• Developed GMIM application on used by Scientists to create or update the information about the Products and Therapeutic Area. This information is used by the Health Care Professionals to fulfill the customer request. It is a global application and the content is available in 9 different languages. It was developed on ECM tool documentum webtop on an existing application Med 1 C. Here the content is created in XML format using an XML based authoring editor called Arbortext which is integrated with documentum. Arbortext Publishing Engine is configured to generate PDF and Word Rendition from the XML content using XSL:FO.
• Developed Sarbanes Oxley Act 404 application for internal audit process to be automated so that these may help them in maintaining their documents better. Some of the objectives considered in our project are as below: • Single source for all SOX related information. One document repository has to be maintained so that multiple versions of a document are not saved in multiple places. • Custom Workflows were created and every document had to pass through the custom workflows which included Serial and Parallel collaboration.
• Integrated Publishing Platform (IPP), a workflow based client to automate the book creation process with documentum.
• Data Migration from Content Server 5.2.5 to 5.3 using Dump & load procedure.
• Received Feather In My Camp for excellent rating from Client.
• Received Certificate of Appreciation for the contribution on projects in Supervalu Account.
• Received 2 Feather in My Cap and 1 Thanks a Zillion Award for Contribution on projects in GSK, Albertson and Shell Projects.