May 2021 – May 2023 · 2 yrs

• Single Threaded Tech Leader for Amazon Food Business that enables customers to order food online from restaurants.
• Hired and managed a team consisting of Engineering Managers, Senior Technical Programs Managers, Software Engineers and Quality Assurance.
• Partnered with Product and Business to create the Tech vision for Amazon Food.
• Built a culture of innovation in the team to deliver initiatives that improve the customer experience.
• Insist on high standards in system design choices, reviews and testing to build systems that are scalable and reliable.
• Set up process/mechanisms for monitoring the program health and tech system health to deliver with high speed and quality.

Apr 2020 – Apr 2021 · 1 yr

• Hiring and developing high performing Technical Program Management team
• Driving the tech roadmap for Amazon India Farm to Fork Program
• Delivering large complex Technical Programs spanning across multiple services owned by globally distributed teams.
• Driving operational & engineering excellence initiatives for the Consumable Category.
• Setting program management best practices, processes and mechanisms for continuous improvements.

Jun 2018 – Mar 2019 · 9 mos · Bengaluru, Karnataka, India

Dec 2014 – Dec 2016 · 2 yrs

• Enabling sellers from India to sell globally by resolving the global selling challenges in Logistics,
• Compliance and Tax guidance through Product and 3rd party partnerships.
• Defining product road map & strategy to scale Global Selling business.
• Driving alignment with Senior Executives and cross functional teams on the vision.

May 2013 – Dec 2014 · 1 yr 7 mos

• Developing road map for Transportation front end tool.
• Organizing user-meet event to engage customers, understand their needs, identify new growth opportunities for the product.
• Conducting User Kaizen Event to understand user pain points and addressing them.
• Initiating & Prioritizing projects spanning across multiple engineering teams, Designing Solution, Tracking development, Highlighting Project Risks to stakeholders and Organizing feature Demo.

Dec 2016 – Jun 2018 · 1 yr 6 mos · Bengaluru, Karnataka, India

Aug 2011 – Feb 2012 · 6 mos · Bangalore

• My key responsibilities included :
• Assisting the product line manager in road map creation
• Driving the requirements across development teams
• Evangelizing new product release through demos, training and know-how sessions.
• Go-To-Market planning and execution
• Partner relationship management.

Jun 2007 – Jun 2010 · 3 yrs

• Leading the Server & ETL team for HP CentralView Product Portfolio(Fraud Management, Revenue Assurance, Business Intelligence Framework).I was responsible for designing the solution,estimating the effort,monitoring the progress and ensuring the quality of the deliverable. I was also involved in leading volume run initiatives and performance tuning of application.

Jun 2006 – Aug 2011 · 5 yrs 2 mos

• Involved in architecture & design of solutions for real time telecomm BSS applications (Billing, Fraud Management System, Revenue Assurance, Credit Management System) and business intelligence solutions(Customer Retention Maximization, Dealer Performance & Video Usage Insight)

Jun 2006 – Jun 2007 · 1 yr

• Integrating the HP Fraud Management System in 9 regions for a major Russian operator.

Dec 2005 – Jun 2006 · 6 mos

• Leading application Integartion activity of service provisioning system(Kabira) for major customer in UK.

Dec 2003 – Dec 2005 · 2 yrs

• Worked on the Application development and Application Integration of Oracle Infranet Telecomm Billing software.

Jan 2000 – Jan 2003 · 3 yrs

• Involved in application development, application integration and data migration for Unicorn billing application.