Hardik Jain

Product Manager

Delhi, India5 yrs 3 mos experience

Key Highlights

Spearheaded e-commerce channel for 400K+ riders.
Improved rider asset compliance from 8% to 50%.
Streamlined reporting processes for pharmaceutical clients.

Stackforce AI infers this person is a versatile Program Manager with expertise in E-commerce and Pharmaceutical industries.

Contact

Skills

Core Skills

Program ManagementProduct ManagementMarket ResearchProject PlanningFundraisingSqlTableau

Other Skills

Business DevelopmentCorporate CommunicationsCustomer RetentionFinanceLeadershipManagement ConsultingMarketing StrategyMicrosoft ExcelMicrosoft PowerPointPerformance MetricsPresentationsStrategic Planning

About

I am currently working as Associate Program Manager at Blinkit (Zomato) with experience driving high-impact programs at the intersection of operations, analytics, and product. Currently, I’m spearheading the Delivery Partner Lifestyle Store — an in-app e-commerce channel reaching 400K+ riders — where I am leading model evaluation, inventory workflows, and cross-functional GTM planning to deliver ₹10–15L monthly revenue with double-digit margins. Previously, at ZS Associates, I worked across international markets (UK, Italy, France, Germany, Canada) on analytics-driven projects, optimising drug promotion tracking, message effectiveness, and reporting efficiency for pharmaceutical clients. My core skills include SQL-based analytics, program management, stakeholder engagement, and strategic communication. Email - jainhardik082@gmail.com

Experience

Blinkit

Associate Program Manager

Feb 2025 – Present · 1 yr 1 mo · Gurugram, Haryana, India · On-site

Spearheading the Delivery Partner Lifestyle Store (in progress), an in-app e-commerce channel targeting 400K+ riders to offer subsidised essentials and lifestyle products. Owning model evaluation, inventory & pickup workflows (STO → store pickup with OTP), and cross-functional GTM & engagement planning (Product, Tech, Ops, Finance, Procurement, Analytics); projected to drive ₹10–15L monthly revenue with ~7% conversion and 10–15% margins
Managed and executed a program to enhance rider asset compliance, developing SQL-driven dashboards to track key metrics at store and city levels, driving asset compliance improvement from 8% to 50% within 2 months, which strengthened brand visibility and enhanced customer experience
Led the design and implementation of rider-level visibility for Fleet Coaches on the Store Ops Dashboard, enabling RCA of penalty deductions, tracking of rider-attributed complaints, monitoring of inactivity and onboarding issues, asset compliance scoring, and new rider performance management like EPH (earnings per hour), OPH (orders per hour). This initiative helped Fleet Coaches with actionable insights to close field-level gaps, resolve issues faster, and improve overall rider productivity

Program ManagementStrategic PlanningProduct ManagementMarket ResearchBusiness DevelopmentSQL

Zs

Decision Analytics Associate

Sep 2023 – Jan 2025 · 1 yr 4 mos · Gurugram, Haryana, India · Hybrid

Conducted comprehensive market research analysis to evaluate salesforce performance and product awareness for pharmaceutical products across UK, Italy, France, Germany, Canada
Streamlined the reporting process by one week by developing an advanced Excel workbook and
leveraging an in-house tool to auto populate slides, which expedited the delivery of key insights to clients
Collaborated with team members to design surveys and prepared detailed reports summarising findings and contributed to strategic planning by providing actionable insights based on market research analysis
Identified and resolved a critical bug in the Italian language survey through analysis of openended responses, resulting in enhanced data accuracy and a $1000 savings in recruitment cost
Leveraged an in-house tool to generate variations of marketing messages of a pharmaceutical drug
to improve on believability, motivation, differentiation, emotional appeal, and clarity metrics which streamlined the message development process
Delivered a preliminary report of prioritised messages, significantly expediting the sales campaign timeline and enabling the client marketing team to finalize and test new messaging effectively

Microsoft ExcelMicrosoft PowerPointCorporate CommunicationsMarket ResearchProject PlanningManagement Consulting+1

180 degrees consulting dtu

Consultant

Oct 2022 – Feb 2024 · 1 yr 4 mos

Drafted fundraising strategy for Scope for change NGO, primarily focusing on women empowerment by researching government grants and collaborating with multiple stakeholders.
Advised cosmetic changes to GUI to improve visual appeal and ultimately user experience.

FundraisingManagement Consulting