Prakash Jothiramalingam

CTO

Bengaluru, Karnataka, India28 yrs experience

Most Likely To SwitchAI Enabled

Key Highlights

26+ years in global engineering leadership.
Expert in transforming legacy products to cloud-native SaaS.
Leading AI-first platforms for customer service automation.

Stackforce AI infers this person is a SaaS and MarTech expert with a strong focus on engineering leadership and AI-driven solutions.

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Skills

Core Skills

SaasEngineering ManagementMachine LearningData Platform

Other Skills

Agentic AIAmazon Web Services (AWS)Architecture ReviewsArtificial Intelligence (AI)Autonomous AgentsCSAICode ReviewContinuous DeliveryContinuous Integration and Continuous Delivery (CI/CD)Conversational AICross-functional Team LeadershipCustomer Data PlatformData EngineeringData PipelinesDistributed Systems

About

26+ years of experience building and scaling global engineering organizations, architecting distributed systems, and leading digital transformation across Supply Chain, CRM, Martech, and eCommerce. Proven expertise in transforming legacy products into cloud-native SaaS platforms and designing scalable, stable and secure systems that meet 24/7 operational demands. Skilled at combining architectural depth with organizational leadership to translate product vision into dependable, high-impact solutions. Currently leading product engineering across a portfolio that includes AI-first conversational platforms for customer service automation, Mobile CRM, and the Sales Performance Suite. Tech Stack: AWS, React/Preact, Java, Spring Boot, Webflux, Python, Aurora MySQL, Redis Streams, ElasticSearch, Kafka, Kubernetes (EKS), Terraform, Jenkins, ArgoCD, Airflow, MLFlow, Langchain, LangGraph, SageMaker, Bedrock, Claude, T5, Nova, vLLM, Pendo, NewRelic Domain Focus: Customer Experience, Support Automation, eCommerce, Supply Chain, Retail, MarTech

Experience

Leadsquared

Vice President Engineering

Nov 2021 – Present · 4 yrs 4 mos · Bengaluru, Karnataka, India · On-site

Leading product engineering for a diverse portfolio of AI-powered platforms that drive growth, productivity, and customer experience at scale. This includes Service CRM, Converse (Telephony, Messaging, Chat, Bots, AI Agents), Mobile CRM (Field Sales) and ACE (Sales Performance Suite).
Focused on building AI-first, scalable systems engineered for reliability, automation, and measurable business impact.

SaaSEngineering ManagementTechnology LeadershipDistributed SystemsAutonomous AgentsAgentic AI+8

Altimetrik

Engineering Leader

Jan 2019 – Nov 2021 · 2 yrs 10 mos · Greater Bengaluru Area

Responsible for multiple product engineering teams in building and operating robust, scalable Data Platforms and products empowering businesses in the Voice of Customer, Marketing Data Hub, and Marketing Performance Analytics areas.

Data PipelinesMLOpsEngineering ManagementGoogle Cloud Platform (GCP)Natural Language Processing (NLP)Technology Leadership+3

Intertrust technologies corporation

Director of Engineering

Feb 2018 – Jan 2019 · 11 mos · Bengaluru, Karnataka, India

Responsible for managing a distributed team across four different locations to build, enhance & operate a distributed, large scale multi-terabyte Data Management Platform (DMP), Integration with AD Exchanges, DSPs & Audience Intelligence solution. Driving Cost Optimization leading to significant reduction in AWS costs by identifying and optimizing areas for improvement.

Engineering ManagementTechnology LeadershipDistributed SystemsData PlatformData PipelinesAmazon Web Services (AWS)+3

Bristlecone

Director of Engineering

Jun 2016 – Feb 2018 · 1 yr 8 mos · Bengaluru, Karnataka, India · On-site

Built and led the engineering organization from the ground up to deliver a scalable, cloud-native SaaS platform - Bristlecone NEO, for Supply Chain Analytics. Successfully took the platform to market, modernizing Supply Chain Management for enterprise customers.

Engineering ManagementTechnology LeadershipDistributed SystemsAmazon Web Services (AWS)Data PlatformNatural Language Processing (NLP)+1

O9 solutions, inc.

Senior Director

May 2015 – Jun 2016 · 1 yr 1 mo · Bangalore · On-site

Responsible for implementing and supporting an Enterprise Analytics SaaS Platform that transforms planning and decision-making capabilities across the digital supply chain. Led DevOps initiatives to enhance delivery processes, standardized workflows using industry tools, resulting in streamlined release and upgrade processes. Collaborated with implementation teams to cleanse and integrate data, run the models to improve forecasting cycles. Developed onboarding tools with Product and Customer Success teams, significantly reducing implementation timelines.

Engineering ManagementTechnology LeadershipDistributed SystemsMicrosoft AzureData PlatformSaaS

Symphony teleca

Senior Director

Oct 2006 – May 2015 · 8 yrs 7 mos · Bengaluru, Karnataka, India

Re-architected products from legacy on-premise systems to modern, cloud-native SaaS platforms.
Led large-scale product rewrites across industries like eCommerce, Legal, and Accounting. Drove automation and continuous delivery to accelerate releases and boost reliability. Partnered with product and business leaders to define technology roadmaps and achieve outcomes.

Engineering ManagementDistributed Systems

Fidelity national financial

Development Manager

Dec 2005 – Oct 2006 · 10 mos · Bengaluru, Karnataka, India

Was part of erstwhile Commerce Velocity. Responsible for building a Loan Origination System for Canadian Market. Have built the team from scratch, successfully launched the product on time.