Jul 2023 – Apr 2024 · 9 mos · Hybrid

• HR Business Partner for Instamart & Insanely Good
• Managing 15000 employees in Instamart and 500 in Insanely Good
• Handling entire Manpower Budgeting & planning, Org Restructuring for Instamart & Insanely Good BU
• Performance Management & Talent Management Framework for Instamart BU - Succession Planning, Driving Talent Density Process across teams and Talent Retention Strategy for Top Talent
• Designing and Driving Talent Density Framework for 2000+ employees across Instamart BU
• Designing Employee Engagement Template in a remote first work environment for the Instamart BU
• Setting up HR tech platforms across Instamart stores to track people metrics & streamline people processes

Oct 2021 – Jun 2023 · 1 yr 8 mos · Hybrid

• HR Business Partner for Instamart Business
• Managing Scale up of Instamart Business from 2000 employees to 14000 employees across blue and white collar cohorts.
• Built the HR team at Swiggy Instamart to manage the 400+ dark store network.
• Led a team of 20 HR professionals to manage HR operations for 14,000 employees across 400+ Instamart stores in 30 cities.
• Developed and implemented performance and talent management frameworks, enhancing talent retention strategies for top performers.
• Spearheaded the establishment of HR tech platforms to streamline processes and track employee metrics, significantly improving operational efficiency.

Dec 2020 – Oct 2021 · 10 mos · Bengaluru, Karnataka, India · Hybrid

• HR Business Partner for Sales Function
• Spearheaded the establishment of HR processes for a national sales organization of 400 employees across 25 locations.
• Implemented performance and talent management systems to enhance employee engagement and retention.
• Designed organizational structures to support a 5x expansion in workforce, driving strategic volume hiring initiatives.

Jan 2020 – Dec 2020 · 11 mos · On-site

• Lead HR Business Partner for OYO Luxury Hotels Business
• Managed 400+ employees across multiple functions in the Luxury Hotels BU
• Partnered directly with Business Head and Function Heads to drive the people charter

Jun 2018 – Dec 2019 · 1 yr 6 mos · On-site

• Leading the HR Function for OYO's Homestay Business - OYO Home.
• Handling people processes for 800 employees, leading a team of 8 HR professionals
• Setting up People Processes – Performance Management & Talent Management for OYO Home
• Undertaking Manpower Planning and driving Talent Acquisition for the entire Home business
• Designing Organization Structure for Business Expansion from 5 locations to 30 locations
• Performance Management
• Designing & driving monthly performance rating process for Field Sales & Ops team
• Driving the annual PMS and appraisal process for entire OYO Home org
• Designed & driving monthly performance rating & Incentive programs for off-roll employees
• Learning, Development & Talent Management
• Designed & Implemented Training programme for Field Sales & Ops team
• Designed the Talent Management program for top performers to drive retention & motivation
• Talent Acquisition
• Hiring the entire ground leadership team for new market launches for OYO Home
• Managing a team of recruiters which hired 1000 people in Sales, Ops, Tech & Design in 2018-19
• Employee Engagement
• Designed function specific rewards & recognition program for ground & corporate teams
• Launched an HR Helpdesk to solve grievances for 800 employees
• Managing the off-roll Organization of 600 employees – Vendor Management & Employee Engagement
• Organisation Structure & Manpower Planning
• Redefined KRAs and KPIs for different roles as per evolving business strategy
• Finalized Manpower Planning for entire Home Business as per Annual business strategy
• Maintaining optimal manpower cost for OYO Home to drive business profitability

Apr 2017 – Jun 2018 · 1 yr 2 mos · Kolkata, West Bengal, India · On-site

• HR Business Partner for West Bengal Circle
• Managing employee lifecycle & Driving the Performance Management Process for 1200 employees
• Conducting communication meets and Engagement Sessions for employees
• Conducting Behavioural Event Interview of Senior Business Leaders for Talent Assessment Program

May 2015 – Mar 2017 · 1 yr 10 mos · Kolkata, West Bengal, India · On-site

• HR Manager for East Region - Managing Talent Acquisition and Campus Recruitment
• Key Responsibilities – Talent Acquisition
• Handling panel management, monitoring adherence to hiring metrics & ensuring compliance to TAT for scheduling of interview of applicants, salary negotiation and issuance of offer letter.
• Handling the complete post selection process of salary negotiation, profile and location discussion, new-joinee induction and medical/background verification check.
• Conducting Campus Placements in Tier-I & II Campuses such as XLRI, IIM Calcutta, XIMB, etc.
• Key Achievements
• Provided complete manpower for launch of 56 New Retail Branches in East Zone in FY 16-17.
• Designed a Succession Planning model for Branch Leadership roles – Identified potential Branch Managers in 25 most important branches in West Bengal.

Apr 2014 – May 2014 · 1 mo · Bangalore

• Interned with the Case Management Team at IBM, Bangalore.
• Awarded a Pre-Placement Interview (PPI) by IBM based on Internship Performance.
• Worked on an International Project for the Speed Team.
• Key Deliverable:
• Supported the Case Management Team in handling of various Open Cases.
• Closed a number of Cases for the Case Management Team.
• Speed Team Project:
• Worked on an International Project based out of Dubai.
• Project - Employer Branding Analysis: Raising IBM’s Employer Brand in Africa
• Developed a Competitor Analysis on Employer Value Proposition in key markets – Turkey, Egypt and Kenya – for key competition.
• Provided recommendations for Improving IBM’s Employer Value Proposition in key Middle East and African Markets.
• Many Recommendations accepted by IBM.

Oct 2012 – Oct 2012 · 0 mo · Dhanbad-Ranchi Area

• Interned at The Project Office at Ranchi.
• Assisted on the JSEB Automatic Billing Project for HCL.

May 2012 – Jun 2012 · 1 mo · Dhanbad-Ranchi Area

• Summer Internship at BSNL, Ranchi Main Office. Analyzed the different kinds of processes at the main office.

Dec 2011 – Jan 2012 · 1 mo · Ranchi, India

• Designed an online leave management system for SAIL, Ranchi.
• Successfully completed the project in within the time-frame.

Sep 2011 – Jul 2012 · 10 mos · Bhubaneswar

• Handled the Operations for FoodKhoj on campus and acquired new customers
• Built new partnership with local vendors to create strong presence on campus