Venkat Iyer

Co-Founder

Bengaluru, Karnataka, India11 yrs experience

Key Highlights

  • Led multi-million dollar P&L management.
  • Achieved double-digit MoM revenue growth.
  • Built top-performing teams across multiple organizations.
Stackforce AI infers this person is a growth-focused leader in Consumer Tech and Consulting.

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Skills

Core Skills

Product StrategyCustomer ExperienceAdvising ClientsP&l ManagementGrowth StrategiesStrategic ThinkingCustomer LoyaltyBusiness Strategy

Other Skills

Business AnalysisCross-functional Team LeadershipCustomer EngagementCustomer RetentionData AnalysisMicrosoft ExcelProduct DesignProduct MarketingProgrammingSQLStakeholder ManagementTeam Management

About

Impact-driven executive with 10+ years’ experience leading high-growth product and business initiatives across Consumer Tech, Commerce, and Consulting. Proven results scaling multi-million dollar P&Ls, driving double-digit MoM revenue growth, and building top-performing teams at Swiggy, Wheelocity, and Kearney

Experience

Arkahub

Founding Team - Growth

Nov 2025Present · 4 mos

Wheelocity

SVP, Head of Product and Customer Experience

Dec 2024Oct 2025 · 10 mos · Bengaluru, Karnataka, India · On-site

  • Spearheading product strategy, CX innovation, and business transformation in a high-growth environment.
  • Leading cross-functional teams to launch digital products that enhance user experience, optimize operations, and unlock new revenue lines

Supertails

Independent Growth and Customer Experience Consultant

Mar 2024Sep 2024 · 6 mos · Bengaluru, Karnataka, India

  • Designed and implemented customer experience frameworks, aligning 15+ strategic recommendations with operational and product enhancements.
  • Facilitated cross-functional workshops, empowering leadership to act on key insights; personally drove transformation on top 2 critical priorities.
  • Built internal self-serve tools, cadences/governance and metrics dashboards to enable data-driven CX improvement, which are still being followed
Advising ClientsCustomer ExperienceCross-functional Team Leadership

Swiggy

5 roles

Head of Revenue & Growth, Swiggy Dineout

Promoted

Oct 2023Mar 2024 · 5 mos

  • Full P&L ownership for $300M GMV business, delivering 10% topline growth within two months.
  • Devised and executed funnel optimisation and targeted marketing experiments, driving double-digit uplift in traffic and conversion.
  • Built and mentored an 11-member team across growth, product, and analytics, embedding data-first decision making.

Head of Customer Experience (CX) for the Food Business

Mar 2023Sep 2023 · 6 mos

  • Directed a team of 7 to deliver a 7-point NPS increase in just five months.
  • Revamped CX strategy by tying planning to customer LTV; launched rapid-delivery programs to boost retention and loyalty.
  • Operationalized process changes that reduced customer pain points and improved satisfaction at scale.

Chief of Staff to the Food++ CEO

Promoted

Oct 2022Sep 2023 · 11 mos

  • Orchestrated resource allocation and strategic projects across 100+ initiatives, optimizing conversion rates (+2%) and driving seamless post-acquisition integration.
  • Led 30+ demand-shaping experiments, consistently exceeding revenue targets and supporting C-level execution.

Head of Customer Loyalty and Gamification for Swiggy

Promoted

Mar 2018Sep 2022 · 4 yrs 6 mos

  • Launched and scaled Swiggy SUPER to 1M+ users in 6 months, followed by Swiggy One, generating $500M ARR.
  • Increased engagement by 50% through innovative post-order gamification programs.
  • Built and led a cross-functional team of 25+ across product, marketing, analytics, and tech.

Sr. Manager, Central Strategy

Aug 2017Feb 2018 · 6 mos

Kearney

Associate

Jun 2015Jun 2017 · 2 yrs · Mumbai Metropolitan Region

  • Led supply chain transformation for a global automotive client, improving service levels by 10%.
  • Executed go-to-market strategies for Fortune 500 clients in agriculture and FMCG, delivering substantial operational improvements.

Goldman sachs

New Associate Programmer Analyst (NAPA)

Jun 2012May 2013 · 11 mos · New York, USA & Bangalore, India · On-site

Education

Indian Institute of Management Bangalore

Master of Business Administration (MBA)

Jan 2013Jan 2015

National Institute of Technology Karnataka

Bachelor of Technology (BTech) — Computer Engineering

Jan 2008Jan 2012

National Public School, Indiranagar

Computer Science

Jan 2006Jan 2008

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