Arpit Kumar

Co-Founder

San Jose, California, United States8 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record of driving revenue growth.
Expert in building high-performing product teams.
Innovator with a patent for loss mitigation solutions.

Stackforce AI infers this person is a Fintech Product Manager with a strong focus on innovation and team leadership.

Contact

Skills

Core Skills

Product ManagementProduct DevelopmentInnovationResearch And DevelopmentStart-up Leadership

Other Skills

Adobe PhotoshopAnalyticalArcGISAutoCADBalsamiqBudgetingBusiness AnalysisBusiness AnalyticsBusiness DevelopmentBusiness StrategyBusiness impactConsultingCustomer RetentionDashboard MetricsData Analysis

About

Results-driven product leader with a proven track record of building high-performing product teams and driving significant revenue growth. Adept at developing and executing product roadmaps, particularly for risk and dispute management products. Proven expertise in mentoring product managers and fostering a culture of innovation and customer-centricity. Successfully co-led teams to achieve multi-million dollar revenue targets, exceeding them in multiple instances. Excel in cross-functional collaboration and product launches, including dispute resolution features and fraud protection products. Demonstrated ability to improve customer retention, streamline onboarding, and optimize profit margins, leading to substantial cost savings. Innovator with patent filing for loss mitigation solution. Dedicated to building high-performing teams. A strategic leader who focuses on customer experience.

Experience

8 yrs 1 mo

Total Experience

4 yrs

Average Tenure

5 yrs 2 mos

Current Experience

Paypal

4 roles

Group Product Manager

Promoted

May 2025 – Present · 1 yr · San Francisco Bay Area

Manager, Product Management - 2

Feb 2024 – May 2025 · 1 yr 3 mos · San Francisco Bay Area

Team Building and Development: Built a high-performing product team, onboarding and mentoring new product managers to drive product success. Addressed feature delivery constraints by implementing backfill.
Product Innovation and Delivery: Contributed to the launch of over seven features, including Dispute Contestation Decision Automation. Filed a patent for a loss mitigation solution.
Revenue Growth and Customer Retention: Co-led efforts towards a revenue goal for Dispute Automation. Launched key features like Dispute Contestation Decision Automation and another feature resulting in improved customer recovery rates. Secured a $250K contract extension with a key client. Implemented an innovative solution that can help capture $500k additional revenue from a client and a $4M contract.
Operational Efficiency: Reduced new merchant onboarding time from months to one day by automating contract processes.
Team Expansion: Expanded the product management team by 60% by hiring and onboarding 7 new members.

Team Building and DevelopmentProduct Innovation and DeliveryRevenue Growth and Customer RetentionOperational EfficiencyTeam ExpansionProduct Management+1

Manager, Product Management - 1

Jul 2022 – Jan 2024 · 1 yr 6 mos · San Francisco Bay Area

Revenue Generation: Achieved 100% of revenue target through product enhancements and collaboration with sales and support teams.
Product Delivery and Innovation: Led the delivery of a new Visa feature. Led the development of Dispute Contestation Decision Automation for Uber. Identified a new revenue opportunity by expanding product offerings.
Product Launch: Launched a fraud protection product, securing $1.24M in contracts from 8 merchants.
Strategic Impact: Led the successful deprecation of legacy risk products across 12.1 million accounts, generating $750k in annual operational savings and reducing risk call wait times by 30%.
Team Building: Built a cohesive product team, fostering open communication and accountability.
Leadership Principles: Focused on delivering enduring impact, building the next generation of product managers, learning every day, and working as one team.

Revenue GenerationProduct Delivery and InnovationProduct LaunchStrategic ImpactTeam BuildingProduct Management+1

Technical Product Manager

Jan 2021 – Jun 2022 · 1 yr 5 mos · San Francisco Bay Area

Product Launch and Global Expansion: Successfully launched a fraud protection product in the US, MX, CA, and AU. Expanded the presence of the product by launching it in five EMEA countries. Onboarded approximately 900 new merchants in the five EMEA countries with 93% profit margin.
Product Delivery: Introduced a new sign-up process for risk products, resulting in 140 daily sign-ups and a 7x increase in sign-ups for a fraud protection product.
Documentation and Process Optimization: Developed comprehensive product documentation that was deemed exemplary. Improved loss mitigation strategies, enhancing visibility and structure. Documented the deprecation strategy for two legacy products.
Revenue and Margin Improvement: Improved portfolio losses by 71% and increased revenue by 527%. Guided the team to achieve an 18% positive margin for a fraud protection program.
Strategic Initiatives: Led the design and documentation of end-to-end flow for a product launch. Led an initiative to unify product onboarding.
Mentorship and Team Support: Mentored four interns and guided other product managers. Helped in recruiting new hires.

Product Launch and Global ExpansionProduct DeliveryDocumentation and Process OptimizationRevenue and Margin ImprovementStrategic InitiativesMentorship and Team Support+2

Vertex inc.

Product Management Consultant

Sep 2020 – Dec 2020 · 3 mos · Pittsburgh, Pennsylvania, United States · Remote

Leveraged product management skills to analyze and recommend out-of-the-box cloud services to improve the Retailer's experience of using Vertex's tax software products.

Paypal

Product Management Intern

May 2020 – Aug 2020 · 3 mos · San Jose, California, United States · Remote

Defined product requirements for a new paid service that was projected to generate $30 million in revenue.
Designed a new onboarding experience, improving onboarding rates for up to 150,000 potential merchants.

Bmt

Product Manager - Innovation

Jan 2017 – Dec 2019 · 2 yrs 11 mos · Ahmedabad, Gujarat, India · On-site

Leadership: Collaborated cross-functionally to bring ideas from conception to execution.
Product Development: Delivered an automated and real-time analytics dashboard, improving business efficiency by 20%. Developed easy-to-use dashboards, generating $200K in cost savings. Developed operations management tools for a $100M shipping port. Developed an algorithm that saved $150K in person-hours.
Innovation Leader: Drove global innovation projects and was recognized as an innovation catalyst.
Sales Improvement: Managed 350+ projects worth $35M, negotiated contracts worth $1.5M, and improved the bidding rate by 1.5X. Streamlined sales processes, resulting in a 4.3X increase in sales growth.
Process Improvement: Improved reporting efficiency by 90%. Created an automated bidding system, increasing bid submission rate by 30% and reducing bid preparation time by 50%.

LeadershipProduct DevelopmentInnovation LeaderSales ImprovementProcess ImprovementProduct Management+1

Poolin

Co-Founder

Aug 2014 – Oct 2015 · 1 yr 2 mos · Greater Ahmedabad Area · On-site

Leadership: Led a cross-functional team of 6.
Product Management: Developed the UI/UX for a mobile application. Used programming skills to create a web scraper.
Marketing: Drove a marketing campaign that resulted in a 2X increase in downloads.

LeadershipProduct ManagementMarketingStart-up Leadership

Cept research and development foundation

Graduate Research Associate

May 2014 – Dec 2016 · 2 yrs 7 mos · Ahmedabad Area, India · On-site

Product Development: Applied design thinking and programming skills to deliver a product that helped clients predict the impact of urban policies.
Analytical: Leveraged analytical skills to build a GIS-based tool.
Innovation: Conceptualized an app-based solution for citizens to report civic amenity issues.

Product DevelopmentAnalyticalInnovationResearch and Development

Development avenue

Co-Founder

May 2014 – Dec 2016 · 2 yrs 7 mos · Greater Ahmedabad Area

Leadership: Set the vision and mission. Managed stakeholder relationships. Recruited and led a team of 10 people.
Product Development: Mapped 31,000+ acres of land on GIS.
Business impact: Achieved 40% profit on all projects. Delivered 12 projects worth $100k.

LeadershipProduct DevelopmentBusiness impactStart-up Leadership

Cushman & wakefield

Summer Intern

May 2013 – Jul 2013 · 2 mos · Mumbai Area, India

Utilized analytical skills to collect and manage the residential, retail & commercial market of Mumbai for the reports issued quarterly
Presented pan India Cushman & Wakefield team the theoretical underpinning of residential and commercial rentals.

Ahmedabad urban development authority - india

Summer Intern

May 2011 – Jul 2011 · 2 mos · Ahmedabad Area, India

Developed metrics and KPI using Excel and GIS to identify the Rural Growth Centres in Ahmedabad Urban Region, implemented in AUDA DP 2021.
Refined the logo for AUDA, used by AUDA in all formal and informal documentation.