Nov 2021 – Feb 2025 · 3 yrs 3 mos · Bengaluru Area, India · On-site

Aug 2019 – Oct 2021 · 2 yrs 2 mos · Bengaluru, Karnataka, India

• Leading supply products (all restaurant facing products). Also led trust and safety products

Aug 2018 – Jul 2019 · 11 mos

• Solving payments in MEA

Jul 2014 – Aug 2018 · 4 yrs 1 mo

• Handled seller experience for easy ship - one of the two major fulfilment channels for amazon India

May 2013 – Jul 2014 · 1 yr 2 mos

• Manage a seller program spanning across business development and category teams which was responsible for top sellers on Amazon India marketplace.
• Setup the framework for the program and processes to ensure health of the sellers within the program.
• Work across finance, business development, legal, tax to ensure smooth functioning of the program.
• Scaled the program across multiple categories while contributing to significant percentage of sales.

May 2012 – May 2013 · 1 yr

Mar 2011 – Jul 2012 · 1 yr 4 mos

• Expanding SmartPay to new geographies through carrier connections and other payment pipes.

Apr 2010 – Mar 2011 · 11 mos

Jan 2006 – Jan 2009 · 3 yrs

• Provider of mobile device management software for telecom operator to grow revenue from data services
• Software developer and module lead for design and implementation of GSM and CDMA product solutions for mobile operators. In a short span of two years, responsibilities increased to designing and coordinating the development effort while leading rolling teams.
• Leadership
• Developed first of its kind product solutions to increase mobile operators’ data revenues and reduce support costs as part of 10 member core development team.
• Product Component Owner across India, Belfast and New Jersey orchestrating the design, implementation and quality maintenance of two key components across all clients.
• Successfully managed customer relations for large clients such as Airtel and Vodafone Germany by resolving critical engineering issues, reporting to the Director- Customer Relations.
• Team Management
• Led a collaborative effort with a team of six engineers in India and a team of four in New Jersey to integrate a high profile third party application specifically for T-Mobile which enhanced software management capabilities.
• Grew the organization by recruiting and training new employees including a project manager.
• Product Innovation
• Collaborated directly with product management to eliminate redundancy during product feasibility analysis and fast track four customer requests.
• Improved performance of billing component by 400% through pro-active re-engineering.
• Reduced testing time for field teams and improved accuracy by conceptualizing and developing a tool to simulate the real environment of millions of mobile devices on a customer network for load testing.
• Awards and Recognition
• Awarded Employee of the Quarter (Oct-Dec’07) for leading the timely delivery of a major product release.