Dec 2018 – Oct 2021 · 2 yrs 10 mos · Bangaon Area, India

•  Leading Field Service Platform roadmap releases (Back Office, Dispatch Console, Service Flow Manager) focused on innovation and customer success.
•  Delivered next generation Dispatch Console with performance and scale in the order of magnitude, modern navigations (ReactJS); upgraded by 250+ enterprise customers.
•  Coaching engineers and leads by working with them through the design, implementation, production pushes and customer escalations.
•  Co-led Salesforce DX adoption, CI/ CD implementation & refined Patch Process.
•  Responsible for performance/ annual compensation reviews and career progressions.
•  Hiring across different functions and retaining talent building organization excellence.

Jul 2015 – Dec 2018 · 3 yrs 5 mos · Bengaluru

•  Delivered cloud native SaaS Services and Web Applications on Cloud Foundry developed using Java, Spring Boot, OAuth AngularJS.
•  Led development of first native iOS mobile application with AirWatch MDM using Hybrid model contributing to ratable subscription revenue of $120K.
•  Enabled fortune 500 customers in moving on-premise workloads to cloud.
•  Co-led DevOps team in defining and rolling out process resulting in frequent releases of
• SaaS stack to production.

Jul 2010 – Jun 2015 · 4 yrs 11 mos · Bengaluru

•  Formed D2 application engineering team in India COE and transitioned ownership of sustenance carving capacity for innovation with product revenue ~30 million.
•  Analyzed market requirement to expose D2 APIs through RESTful services leading to incubation of D2 Mobile and Life Sciences Express App influencing revenue opportunity.
•  Leader responsible for engineering of Documentum web products Taskspace, Webtop, xCP ECM having multimillion license seat revenue and large customer base.
•  Transformed engineering maturity from sustaining and module ownership to complete engineering ownership of the products.
•  Reduced the time to deliver fixes to customers by 20% by participating in a “hotfix” process for managing releases of patches for defects reported by customers.
•  Co-led adoption of software development methodology from iterative development to agile reducing inefficiencies and continuous delivery of products.

May 2009 – May 2010 · 1 yr · Bengaluru

•  Led development of Application Lifecycle Management solution and integrated it with Collabnet TeamForge (CTF) and Salesforce CRM for Misys.
•  Influenced engineering mindset in a new technology direction focused on Webservices and integrations.
•  Identified flaws in the software quality process and introduced automation of test cases resulting in 20% reduction in software defects.
•  Early advocate of agile helping teams understands and practice scrum.

May 2005 – May 2009 · 4 yrs · Bengaluru

•  Key member of the team that developed Guideline Manager, Guideline Optimizer features for Symphony Metreo pricing product.
•  Automated deployment of Symphony RPM on WebSphere, WebLogic app servers simplifying installation process and reduced deployment time from hours to minutes.
•  Led team responsible for customer facing Rapid Success Programs (RSP). Responsibilities included helping deploy Symphony RPM and identifying gaps / features based on the feedback received from the program.

May 2004 – Apr 2005 · 11 mos · Mumbai

•  Developed core features for raft Radar, an operational risk product.
•  Designed and developed Key Risk Indicators (KRI) module to collect quantitative data about the performance or risk within the business units.
•  Implemented LDAP for authentication and extended programmatic security.
•  Created upgrade scripts to migrate customer data enabling the transition.

Jan 2002 – Apr 2004 · 2 yrs 3 mos · Mumbai

•  Developed features for Commission Calculation and Premium Publishing application for payout cycle within ICICI Lombard for the insurance business.
•  Developed User Interface for generating reports, capturing agent details.
•  Developed business components for commission calculation.

Jan 2000 – Nov 2001 · 1 yr 10 mos · Mumbai

•  Installed, customized and supported OMNI Enterprise retail banking solution at several national and local banks.
•  Rebranded solution as per the bank style and customized reports specific to banks.

Aug 1998 – Nov 1999 · 1 yr 3 mos · Gurgaon, India

•  Marketed and installed lightening and micro controlled surge devices.