Bharat Bhatia

VP of Marketing

Delhi, India13 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led marketing strategies resulting in significant revenue growth.
  • Expert in CRM automation and customer engagement.
  • Proven track record in managing large marketing budgets.
Stackforce AI infers this person is a MarTech expert with a strong focus on CRM and marketing strategies.

Contact

Skills

Core Skills

MarketingBusiness AnalysisCrm

Other Skills

API integrationAdvertisingBusiness StrategyCRM automationCompetitive AnalysisCustomer ServiceCustomer acquisitionEmail marketingMarket ResearchMarketing CommunicationsMarketing StrategyMicro segmentationMobile marketingProject PlanningSales

Experience

Junglee games

VP Marketing

Jun 2018Present · 7 yrs 9 mos · Gurugram, Haryana, India

Paytm

DGM Marketing

Mar 2017Jun 2018 · 1 yr 3 mos · Noida Area, India

Playgames24x7.com

Marketing Director

Oct 2015Feb 2017 · 1 yr 4 mos · Bengaluru Area, India

  • Setting up the monthly budgets and targets – responsible for the P&L of the marketing function.
  • Member of the core leadership team
  • Managing the end to end marketing funnel - from app installs to revenue generation to retention
  • Planning, development & implementation of online and offline communication, media, advertising, alliances & PR strategies
  • Expanding to new geographies, increase the number of channels of the distribution of the app
  • Key areas: CRM, Mobile acquisition, retention, monetization, scaling up the business with ROI in place to achieve timely break even.
MarketingBusiness AnalysisProject PlanningStrategic PlanningMarketing Strategy

Foodpanda | hellofood

2 roles

Manager - Global CRM

Feb 2015Sep 2015 · 7 mos

  • Channels handled: Push, SMS
  • Countries handled – 40 countries in Asia, Europe, Latin America, Africa
  • Skills: Micro segmentation and CRM automation
  • CRM Automation: Process automation of sending out push notifications using API through the panel resulting in hyperlocal and hyperpersonalized push notifications.
  • Achieved 70% automation within 4 months
  • KRA – to increase orders through the app, SMS
  • Increased the orders through the app by 30% month on month
CRMMicro segmentationCRM automation

CRM head

Jan 2013Jan 2015 · 2 yrs

  • Channels handled: CRM, Affiliates, Networks, Alliances, Mobile marketing, Email, SMS, Push, GDN
  • Budget handled: $6 miliion USD per annum
  • Oversaw the increase of company revenue by 10X in an year, channels handled outgrew the company growth by 20%-40%
  • Setting up the entire emailing mechanism, worked closely with designers to increase the open rates and click through rates.
  • Worked closely with publishers, networks to drive customer aquisition and app downloads
  • Analyzed and strategized CPC, CPM, CPA campaigns for better traffic and conversion rates.
  • Led of team of 9 people, reported to the CEO
CRMEmail marketingMobile marketingCustomer acquisition

Education

Institute of Management Technology, Ghaziabad

Master of Business Administration (MBA) — Marketing / Operations

Jan 2010Jan 2012

Delhi Public School - Faridabad

Jan 2003Jan 2005

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