Aug 2021 – Jun 2023 · 1 yr 10 mos

Jun 2020 – Aug 2021 · 1 yr 2 mos

Apr 2015 – May 2020 · 5 yrs 1 mo

Oct 2013 – Mar 2015 · 1 yr 5 mos · Bangalore

• Microsoft India GTSC provides technical resolution services to Microsoft's English-speaking Enterprise customers and partners across geographies. It is a final point of resolution for enterprises that leverage Microsoft technologies in their global networks. The centre works towards helping enterprises optimize their IT investments and keep their businesses productive around the clock.
• The centre is equipped with state of the art labs and infrastructure that ensure the engineers have all the necessary tools and systems to manage customer scenarios effectively.
• There is a strong focus on people, skills and technology to ensure we provide timely inputs when enterprises approach us. Every engineer has deep product expertise in their speciality, they constantly work on upgrading their skills to be a step ahead of the market and this is enabled by ongoing training and certifications.
• Technical support is a critical component of engagement with enterprises and each day brings in new challenges and scenarios. There is a strong link between the teams in Technical Support and the Product groups so voice of the customer is translated effectively.
• About Current Job opportunities @ Microsoft IGTSC Bangalore :
• If you are a fan of Microsoft products and you are providing L2, L3 + support to any of our product line and you are looking out for a challenging career with Microsoft, please apply through our
• Careers site : http://careers.microsoft.com/careers/en/gbl/home.aspx

May 2012 – Sep 2013 · 1 yr 4 mos · Bangalore

Aug 2011 – Dec 2011 · 4 mos · Bangalore

Jun 2007 – Jul 2011 · 4 yrs 1 mo · Bangalore

Jan 2005 – Jan 2007 · 2 yrs