Sep 2019 – Mar 2024 · 4 yrs 6 mos · Greater London, England, United Kingdom · Hybrid

• Its been a great experience so far with Indeed as i got an opportunity to build my QA team (manual & and automation) from scratch and implement QA processes across multiple projects.
• My responsibilities are:
• Strategic leadership for multiple teams.
• Managing QA function across multiple projects and also support project.
• Delivery ownership, successful product delivery.
• Stakeholders management & engagement and 3rd party vendor management.
• Defining and implementing comprehensive test strategies/plans for Manual and Automation projects.
• Built both manual and automation from scratch.
• Drive both functional and non-functional testing.
• Manage all testing phases (ST, SIT, UAT, E2E, Regression/Smoke) and production support.
• Identify the automation scope, suitable automation environments and tools, and set up the automation framework from scratch.
• Portal Automation via Cypress cucumber BDD, Andriod via Appium, iOS via XCUI, API via Postman.
• Be the primary owner of QA service using a combination of onshore and offshore/remote teams, create roadmaps, and track the progress via project metrics.
• Create and Develop robust, repeatable processes and test specifications.
• Drive for personal and process improvement throughout SDLC and STLC.
• Hands on experience on testing web portals, native apps (Android & iOS).
• Collaborate with production owners and gather requirements/scope, Analyse, estimate, prioritize, create TCs, Execute, and defect management.
• Implemented shift-left approach.
• Identify product/process gaps and fill them by coordinating with product and engineering managers.

Jun 2018 – Sep 2019 · 1 yr 3 mos · London Area, United Kingdom · Hybrid

• Team Leadership, Onsite coordinator (offshore & onshore).
• Comprehensive Test Strategy/Test Plan for multiple projects.
• Testing delivery ownership for multiple projects which includes requirement gathering, cost/estimation, TCs, Test execution, defect management.
• ST, SIT, UAT, Regression & Sanity/smoke testing.
• Functional and non-functional testing.
• Test automation.
• Monitoring QA progress and mentoring team members.
• Reporting QA progress to stakeholders/senior management via QA metrics.

Nov 2017 – May 2018 · 6 mos · London Area, United Kingdom · Hybrid

• Responsibilities:
• Stakeholders management and engagement.
• GDPR implementation across UK and Europe.
• Manage multiple Business Units’ QA delivery.
• Collaboration and coordination with test managers/test leads to track QA progress.
• Implementation of main testing techniques and test strategy across multiple Business units.
• Managing governance, reporting and test plans.
• Onshore and Offshore team management.
• Establish the capabilities and standards for testing processes and transformation programme execution.
• Maintain product quality and data security across SDLC/STLC

Oct 2010 – Apr 2017 · 6 yrs 6 mos · Greater London, England, United Kingdom · On-site

• Team Leadership, Onsite coordinator (offshore & onshore).
• Comprehensive Test Strategy/Test Plan for multiple projects.
• Testing delivery ownership for multiple projects which includes requirement gathering, cost/estimation, - TCs, Test execution, defect management.
• ST, SIT, UAT, Regression & Sanity/smoke testing.
• Functional and non-functional testing.
• Test automation.
• Collaboration & Cross-functional.
• Adaptive, flexible & positive attitude.
• Monitoring QA progress and mentoring team members.
• Reporting QA progress to stakeholders/senior management via QA metrics.

Oct 2007 – Sep 2019 · 11 yrs 11 mos · London Area, United Kingdom · Hybrid

• I worked with Capgemini for 12 years and it was a great experience as i got multiple opportunities to work with people, multiple clients/assignments. Learnt new processes, technologies and expanded my experience and skills. Played multiple roles.
• Via Capgemini worked for Metro Bank, Lloyds Banking Group, Bupa & Carphone warehouse.
• My responsibilities were:
• Build strong and professional relationship with clients.
• Understand the clients needs, goals, create to do list, plan of actions.
• Identify the QA scope, Analyse requirements, Cost/estimate, resource planning, hiring, prioritise, create roadmaps for implementation.
• Coordinate with offshore and onshore team to implement the requirements.
• Create and maintain manual and automated regression packs and run them for each code merge, release, and regular basis.
• Drive for personal and process improvement throughout SDLC and STLC.
• Hands-on experience on desktop-based, window/web-based applications and native apps (Android and iOS), Microsoft Dynamics CRM, Salesforce, T24, Swift, Oracle Apps, and AWS/DB migration projects.
• Expertise in Agile & waterfall model.
• Implemented BDD and TDD model.
• Fundamental knowledge of Automation using SELENIUM and QTP and Experience in maintaining, and running QTP Test scripts using Coded UI Automation Frame Work.
• Proficiency in using multiple project management tools like Jira, Confluence, TFS, VSTS, Zephyr, QC,ALM, VSTS, and MTM (Microsoft Test Management).
• Continuous CI/CD deployment via Circle CI.

Oct 2007 – Sep 2010 · 2 yrs 11 mos · Mumbai Metropolitan Region · On-site

• Responsibilities:
• Successfully delivered Oracle Apps project.
• Worked on multiple modules in Oracle Apps (Payroll, HR, etc)
• Requirement analysis, Writing test Cases, Performing Test Execution in Mercury Quality Centre and logging the bugs, and verifying the bugs after resolving.
• Performing Smoke, Regression pack execution, and also UAT (user acceptance testing).
• Responsible for updating the status of clients in the form of reports daily, weekly, monthly, and also through Daily stand-up, weekly, and Monthly calls.
• Preparing all release end activities like Requirement traceability Matrix, and Root Cause analysis after completion of every release.
• Using QTP to create new & modify regression scripts and run smoke and regression test cases.
• Provide pre and post Production support for all releases.

Feb 2005 – Sep 2007 · 2 yrs 7 mos · Mumbai Metropolitan Region · On-site

• Development Responsibilities:
• Requirement Analysis.
• Form Design.
• Programming on PL SQL & SQL Queries
• Preparing/generating reports.
• Unit testing.
• Code deploy.
• Implementation.
• Project: Medical/Cane Sugar Project, Oracle D2K & Oracle Apps
• Client The Brain Storming International Pvt Ltd
• Environment/Tools: Oracle D2K, PL SQL, SQL Queries, Oracle Apps, Web Based Applications
• Role: Software Programmer