Jan 2014 – Dec 2015 · 1 yr 11 mos · Cupertino CA

Jan 2012 – Dec 2013 · 1 yr 11 mos · Foster City

• As the Director of Technical Operations this position involves
• Leading and managing geographically diverse – US and Philippines -Technical Operations Team and IT Operations Team
• Managing service availability SLA for Adchemy SaaS Service
• Responsible for Adchemy hosting infrastrcture, system, storage, network and applications operational architecture
• Developing operational processes and procedures
• Architected, deployed and managing Adchemy Cloud Infrastructure comprising of AWS EC2, Azure and private datacenter to run Adchemy SaaS service
• Architected and deployed disaster recovery service Adchemy SaaS service
• SaaS service migration from hosted datacenters to AWS and Azure
• Successfully planned and executed Adchemy SaaS infrastructure, services and contracts separation for acquisition of Adchemy Actions Business unit by another company
• Budget Management
• Vendor Management
• Maintaining Information Security program

Jan 2008 – Jan 2012 · 4 yrs · Redwood City CA

• Responsible for future technology directions for the Yodlee SaaS Infrastructure. These include evaluation of new products and technology, and define standards for implementation and ongoing management to improve performance, availability and operational efficiency of Yodlee SaaS service
• Design and deployment of multiple infrastructure projects
• Management of Operations Engineering group that carries out design and implementations of new infrastructure projects and provides escalation support for Infrastructure issues
• Successfully ran Yodlee Monitoring and Tools team that was instrumental in building monitoring solutions that measured end-end availability and performance of Yodlee SaaS service for each client and other tools to better manage/automate infrastructure
• Mentor Yodlee Operations team members in technology, architecture and delivery of standardized, automated technical solutions
• Define the operational requirements for Yodlee SaaS infrastructure and work closely with product management for better service manageability and availability
• Lead the Operations group through periodic system and security audits such as PCI, OCC, BITS FISAP and audits conducted by Yodlee's financial institution customers
• Design/deploy/manage OLTP Servers and Storage infrastructure including storage encryption

Apr 2005 – Dec 2007 · 2 yrs 8 mos · Redwood City CA

• Deploy/Manage Yodlee's SaaS infrastructure comprising
• + Network - Routing/Switching/Firewalls/Load Balancers/Mail Relay/DNS/FileGateway
• + Servers - Linux/Windows/Solaris-SPARC Servers
• + Storage - Storage infrastructure based on FC/iSCSI/NFS-CIFS from highly available enterprise storage arrays for OLTP and other application services. Backup infrastrcuture with enterprise backup software. Storage encryption for both FC/iSCSI
• Implementation of new infrastructure projects
• Day to day operations support
• Providing escalation support for infrastructure and application issues
• Planned/Designed/Executed Yodlee's entire SaaS infrastructure data center migration from old facility to new facility seamlessly with no intrusion to Yodlee services with minimal capex spending