Jun 2022 – Apr 2025 · 2 yrs 10 mos · Bengaluru, Karnataka, India

• Video Viewing Experience and Video Streaming platforms : Scaled the stack to deliver superior quality Live video streaming to a World Record 59Mn + concurrent devices with industry first audio and video innovation like up-scaled Dolby Vision, HDR 10, 4K etc..
• Building Gen AI solutions in Video and Content Domain for both VOD and LIVE streaming.
• Direct Monetization (Subscription and Payments) - Double digit Subs growth despite head winds along with Highest renewal rates in OTT in India. Creating a monetization flywheel to Acquire, Upgrade and Renew the subscription with most friction free consumer journeys.
• Value creation based on product led differentiators beyond traditionally content led differentiators to get highest renewals QoQ and YoY.
• Growth and International Expansion - Launched and running D+ app in 22 countries on a single stack made in India for the world.
• Identifying, aligning and delivering on new growth and revenue opportunities within OTT domain and beyond.
• Content Supply Chain and Lifecycle management: Using applied AI, moved to "value creator" from "enabler". Building Universal catalog, Knowledge Graphs, Demand Insights and other AI/ML backed Information extraction platforms working on Video, Audio and Text. Single optimzed platform and standardized workflows across multiples of sources in otherwise highly fragmented supply chain.

Mar 2021 – Jun 2022 · 1 yr 3 mos · Seoul, South Korea

• Lead a team of dynamic Product Managers, Data Scientists and Data Analysts across Korea, US and China to Wow the customers with innovative and scalable solutions.
• Focused on Customer Experience, Pricing Sharpness, Buyer Conversions, Selection Gap, Counterfeit and Fraud Detection and Minimizing Opportunity Loss.
• Key accomplishments: Led the initiative to become a category leader in South Korean market in 4 months across the stack. Industry first solutions like Smart Auto Pricing, Smart BuyBox systems and Seller Success.
• AI backed products like Product Knowledge Graph, Universal Catalog, Product Embedding based Similarity Platform and Computer Vision solutions to name a few.

Nov 2018 – Mar 2021 · 2 yrs 4 mos

• Redefine the way customers shop on Flipkart.
• Product Description Page
• Hyper Personalized page based on customer emotion to improve conversions. ML backed Dynamic Product Page orchestration to place content on the page based on signals from customer journey.
• Improved CSAT and Conversion on Product Description Page.
• Interactive Visual Commerce: Revamp the customer’s shopping journey by replacing text with images and videos.
• Launched app localization for 12 languages including both Text and vernacular Videos.
• 5x improvement in parallel experimentation capacity.
• Catalog:
• AI solutions to reduce Product creation time from 72 hours to less than 5 mins.
• Upto 90% reduction in Human efforts for Catalog Quality.
• Double git search CTR improvements backed by Knowledge Graph.
• 100% improvement in selection. Moved from high friction one time product creation to multi stage cataloging initiative.
• Double digit seller NPS improvement. Behaviour based seller classification and treatment and incentive based behaviour shaping.

Jul 2017 – Nov 2018 · 1 yr 4 mos

• India's biggest Private Cloud to run Flipkart and subsidiaries stack. Defined and delivered this CTO charter.
• Built the product team from scratch.
• Defined the Strategy, Roadmap and delivered a world class experience on IaaS, PaaS and information Security Charter.

Aug 2016 – Jun 2017 · 10 mos · India

• Launched a consumer centric initiative impacting Pricing, supply chain systems worldwide (WW) along with 5 other orgs within Amazon (which is a lot to handle from amazon perspective). This initiative was stuck for 3 years and required negotiation capabilities along with Product and Problem solving competencies. In amazon language it took Dive deep, Learn and be curious, Think Big, Customer Obsession, Invent and Simplify, Frugality, Ownership, Earn trust, Bias for action and Deliver results.

Nov 2015 – Jun 2017 · 1 yr 7 mos · India

• Revamped seller onboarding platform across North America, Europe and India.
• 250% Seller onboarding uplift.
• Multi billion dollars in revenue uplift with 2Bn in US alone.
• Unique solutions rolled out in India, UK, France, Germany, Spain, Italy and North America (US, Mexico, Canada).

Jul 2014 – Nov 2015 · 1 yr 4 mos · Bengaluru Area, India

• Delivered the next gen SOA and Security solutions for the Golbal E-Commerce division of Walmart. Led the platform components like "IAM <Identity and Access Management>", AuthN/AuthZ, API Gateway proxy, Service Registry, Enterprise Service Bus (ESB) and SOA Framework.
• This includes cradle to grave delivery of services like SSO <based on openid connect> and Attribute Based Access Control (ABAC) based on XACML.
• Agile Evangelist.

Aug 2011 – Oct 2013 · 2 yrs 2 mos · Bengaluru Area, India

• A specialist software Distributor, delivering margin-rich services to channel partners around new and emerging technologies in virtualization and cloud computing.
• Identify the products best suited to create a virtual solution to resolve the industry pain points involving least cost and effort. On board our customers to these product suits and provide service thereafter.

Sep 2008 – Jun 2014 · 5 yrs 9 mos · Bangalore

• Led the rollout of an OTT solution for then leading satellite and pay-tv service provider in Nordic countries, Viasat.
• This was an industry first solution with satellite and IP experience coexisting in the same set-top-box using single User Interface and Single tech stack. Launched this scale ready solution for the entire customer base in incremental delivery model. This was a highly cross functional, multi dimensional effort from UX to Tech to Security to Hardware.

Dec 2006 – Sep 2008 · 1 yr 9 mos · Bengaluru Area, India

• Worked on a Lotus product called Micro Broker from Message Broker family as a Sr Software Engineer.

Aug 2004 – Dec 2006 · 2 yrs 4 mos · Pune Area, India

• Worked on Couple of projects in Telecom Domain.
• Started as a developer in a B2B project and grew up to EAI Admin.
• These multi-site projects were run in agile and later I was given the responsibility of being a Scrum Master for the team in Pune.