Dinesh Pandey

Technical Program Manager

Bengaluru, Karnataka, India26 yrs 5 mos experience
Highly Stable

Key Highlights

  • Proven leader in program management with a focus on customer success.
  • Expert in driving innovation and simplifying complex processes.
  • Strong advocate for diversity, inclusion, and team empowerment.
Stackforce AI infers this person is a Program Management leader in the SaaS industry with a focus on customer success and innovation.

Contact

Skills

Other Skills

Agile MethodologiesAgile Project ManagementAnalytical SkillsBusiness AnalysisBusiness IntelligenceBusiness Process ImprovementBusiness TransformationCRMChange ManagementCoachingCoaching & MentoringConsultingCross-functional Team LeadershipCustomer Relationship Management (CRM)Customer Success

About

Program Management leader delivering impactful products. Champion of Diversity & Inclusion, Equality, Giving Back, Celebrations and Integrity & Ethics. Customer first approach, bias for action, beginner’s curiosity & positive attitude. Data-driven decision maker; solving engagement, scale and efficiency problems through innovation and experimentation. Leading with vision, defining roadmap & strategies and delivering value by simplified design, ruthless prioritization & seamless execution. Storyteller connecting customer problems, organization goals and team objectives via evangelizing. Inspiring & empowering teams and managing stakeholders to deliver on business outcomes. Enabling global teams for high performance in a dynamic environment by being a coach and multiplier. Areas of Expertise: # Products and Global Delivery # Customer Success & Building Trust # Innovation & Improvements # Prioritization & Simplification # Customer & Partner Collaboration # Reducing Complexity and Ambiguity # Coaching and Mentoring # Dependency & Risk Management # Scale, Efficiency and Automation # Concept to Launch # Business Alignment & Agility # Influencing without Authority

Experience

Razorpay

Sr. Director, Technical Program Management

Jul 2022Present · 3 yrs 8 mos · Bengaluru, Karnataka, India

Salesforce

2 roles

Director, Technical Program Management

Mar 2021Jul 2022 · 1 yr 4 mos

  • Industry Clouds, Sustainability Cloud, Hyperforce

Director, Operations

Apr 2018Feb 2021 · 2 yrs 10 mos

  • Strategy and Operations. AI ML and Automation for improved customer experience.

Adobe

Sr. Group Program Manager 2

May 2007Mar 2018 · 10 yrs 10 mos · Noida

  • PM Leader for Experience Cloud products/ solutions.

Cognizant

Project Lead - IT

Jun 2004Apr 2007 · 2 yrs 10 mos

  • Business Analysis, Design and Deliver web analytics products

Hcl technologies

Senior MTS

Jul 1999May 2004 · 4 yrs 10 mos

  • Senior Developer

Education

Indian Institute of Management, Lucknow

MBA

Jan 2005Jan 2008

Delhi University

MCA — Computer Science

Jan 1996Jan 1999

Stackforce found 100+ more professionals with Agile Methodologies & Agile Project Management

Explore similar profiles based on matching skills and experience