Jul 2023 – Apr 2025 · 1 yr 9 mos · Bengaluru, Karnataka, India · Hybrid

• Served as a Leader for platform engineering org consists of 3 teams, 25+ engineers (Backend service Development, UI Development & QA) across 3 regions in India at Freshworks Admin Platform Business Unit.
• Led the Development of Unified Billing Experience for various Freshworks Products to offer rich, consistent, delightful and congruent checkout experience along with billing and subscription management at scale.
• Led UI Development for whole of Freshworks Admin Platform to ensure admin journey/experience is smooth and intuitive for effective management of various workflows.
• Led QA org for whole of Freshworks admin platform to ensure we maintain high quality bar for our delivery
• Tech Stack:
• AWS, Kafka Queue, MySQL DB, Java springboot, ReactJS, Webhooks, Selenium Web Driver, Cucumber Test tool, REST API automation

Mar 2022 – Jul 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Led development of Device Management Cloud Service for Microsoft Teams Admin Centre.
• Teams Admin Center is used by IT admins to view and remotely manage the Teams Rooms on Android, Windows devices across the organization.
• The Teams admin center makes it easy to see, at a glance, which devices are healthy and which need attention, and let admin focus on specific devices to see detailed information about device health, meeting performance, call quality, and peripherals.
• Tech Stack:
• Azure Cloud Infra (Traffic Manager, Service Fabric, Redis, SQL, Key Vault, Azure Blob Storage, Cosmos DB, Event Hub, Event Grid, Service Bus), C# - service REST APIs, Java - Android client REST APIs, ReactJS - UI
• Tools:
• Azure DevOps (ADO) - Sprint Planning, Exec Dashboarding, Power BI Reporting, Jarvis (Geneva) dashboard
• Led a team which is responsible for
• Ensuring High Availability and Low Latency of Cloud Service APIs
• Ensuring Highly Scalable Cloud Service (currently we manage million+ devices)
• Reducing COGS for running services
• Delivering features that provide delightful experience for admins across the world
• Shipping robust, stable, resilient, high quality code following the best engineering practices
• Providing live site and off site support for Customer reported incidents (varying severity)
• Improving Public and Internal Trouble shooting Guides (TSGs) with accurate, up to date information
• My other Responsibilities included:
• Reviewing the Technical Design and Pull Requests
• Ensuring Dev, PM and Vendor teams are working together on achieving the common goal
• Motivating the team to learn new things, providing them opportunities to spread their knowledge
• Providing a good work life balance to team so that they always feel recharged
• Projects:
• Support for SIP Analog Device Management
• EUDB Compliance of DM Service
• New Licensing SKUs (Basic and Pro) introduced to generate revenue for TAC Device Management capabilities.

Nov 2019 – Mar 2022 · 2 yrs 4 mos

• Led 12+ successful releases of Oracle Key Vault.
• Responsible for planning of Development tasks (Projects, Enhancement requests, customer reported bugs etc).
• Engagement with Functional QA, Documentation, Stress/Performance/Integration and Release Management teams.
• Collaboration with Product Management teams in defining road maps for the product.
• Handling of Customer escalations and rolling out hot fixes when required.
• Providing consultation to junior and senior developers on development of DB Security solutions.
• Consulting developer for columnar auditing project
• Summary:
• Now working with a team of talented people to enhance Oracle Key Vault solution that helps in a secure management of encryption keys, certificates, passwords, credentials etc while ensuring high availability of these secret objects for business critical applications.

Sep 2016 – Nov 2019 · 3 yrs 2 mos

• In this role, I was exposed to handling multiple DB security areas apart from Auditing, viz Transparent Sensitive Data Protection (TSDP), Security Assessment solution by Oracle Database Security Cloud Solution (DataSafe), Client Software Development Kit (CSDK) for the ease of use of centralized key management solution by Oracle (Oracle Key Vault). I had an opportunity to mentor some fresh campus grads, interns and experienced lateral hire employees as well.
• 1. Project Name - Oracle DataSafe : Security Assessment
• Project Details - This project aims at identifying the security posture of the DB
• targets registered to Oracle Cloud Services. We help customers identify where the sensitive data is,quantity of sensitive data residing in the database, current security controls enforced, required security controls to protect the data, how the targets comply to regulations like STIG, CIS, PCI-DSS, HIPAA,GDPR by EU.
• 2. Project Name - Introducing TSDP (Transparent Sensitive Data Protection)
• Project Details - This projects aims at providing APIs to customers to define
• their sensitive data, efficiently manage that sensitive data and protect it. Data is a big asset for any enterprise, it shouldn’t become their liability. We help in applying the right protection strategies for the identified sensitive data.

May 2013 – Sep 2016 · 3 yrs 4 mos

• As I was exposed to the inception of Unified Audit feature of Oracle Database Security. In this role, Imainly focused on improving the quality of the product, stabilizing the product, maintenance part of it by fixing number of customer bugs, guided new team members on this product development.
• Also was responsible for bunch of new projects which enriched this feature and made it popular among the customers.
• Led the Design and Development of the following Projects.
• 1. Auditing only toplevel SQL statements
• 2. SYSLOG Integration with Auditing
• 3. Datapump Import/Export of Audit Trail
• 4. Improve the read performance of Unified Audit trail
• 5. Support for Audit configuration using roles
• 6. Introducing Unified Auditing in Oracle RDBMS

Jul 2010 – May 2013 · 2 yrs 10 mos

• Started off my career as one of the base developers for Detection pillar of Database Security Solution - Oracle Database Auditing. I was involved in the preparation of functional and design specifications and implementation of the next generation audit solution that Oracle announced in 12c release - viz Unified Auditing.