Aug 2022 – Jun 2025 · 2 yrs 10 mos

• As an engineering leader at Coupa, I oversee teams responsible for the creation and enhancement of Coupa’s flagship applications, including Coupa Pay and Early Pay Discounting—products that have generated substantial annual recurring revenue for the company.
• Working closely with product management, I have been instrumental in defining product direction and prioritizing initiatives for the platforms under my stewardship. My responsibilities have included launching high-impact features, resolving architectural challenges at the design phase, and leading major product modernization efforts using domain-driven design principles.
• I built and scaled engineering teams from inception, empowering them to drive strategic projects across multiple functional domains and fostering strong collaboration with both customers and partners aligning it with Agile, SCRUM, and SAFe methodologies.
• In my capacity as an engineering leadership sponsor, I maintained direct engagement with clients, providing technical updates and personally addressing escalated concerns to ensure their ongoing success.
• By expanding the Early Pay Discount and Payment engineering teams, I recruited and developed top-tier talent, with a consistent focus on delivering robust, high-quality solutions.
• Championed strategic improvements by optimizing and scaling our applications, which led to a 70% boost in system automation performance. I also advocated for embedding Quality Engineering early in the development cycle, promoting Test-Driven Development (TDD) practices.
• Additionally, drove the adoption of Continuous Integration (CI) tools and parallel build strategies, reducing deployment and build times from 3 hours to just 30 minutes.

Dec 2021 – Aug 2022 · 8 mos

• Spearheaded the Built By Slack initiative within the Slack platform, driving a mission to empower over 500,000 Slack users to streamline their workflows with unmatched efficiency. Developed top-tier integrations and adapters, seamlessly connecting Slack with major enterprise software, notably achieving a significant increase in adoption rates.
• Led Slack platform development for 400,000 no-code developers, boosting platform usage by 30%.
• Delivered "run on Slack" functions for 1 million developers, increasing significant platform utilization
• Guided a talented team to create highly popular Slack apps, such as Giphy and ServiceNow, which are leveraged over 80% of the time across the platform, driving a substantial productivity boost.

Jun 2019 – Dec 2021 · 2 yrs 6 mos

• Led and managed a large teams of over 100+ engineers in the development and delivery of SaaS based retirement product. Guided the rollout of incremental features and bug fixes adopting SAFe and Agile methodology, BDD, DDD, TDD and established peer code review practices, developer unit testing, and continuous integration processes to significantly improve product quality.
• Enhanced customer satisfaction scores and reduced the customer defect backlog by over 70% through the implementation of a strict and clear defect resolution policy, streamlined release processes, and consistent release cadence, thereby improving predictability in defect resolution.
• Pioneered the High Velocity Engineering program, training over 1,000 employees in cloud technologies, resulting in a 35% increase in cloud adoption and a 20% reduction in time-to-market for new solutions.

Jul 2017 – Jun 2019 · 1 yr 11 mos

• Led the technical vision and execution as Senior leader for 3high-impact Client Onboarding project streams, including Overseas Corporate Clients, UK Offshore Islands Retail Clients, and International Banking Clients, driving seamless integration and innovation across diverse portfolios, achieving a 30% increase in onboarding efficiency. Recognized with the prestigious "Best Agile Project of the Year" award within the company for outstanding leadership and results
• Delivering robust solutions and fostering cross-functional excellence, managing teams of up to 50 engineers.
• Leveraged deep domain expertise in Client Onboarding, Client Due Diligence workflows (IDnV, Screening, Risk, and Fulfillment), KYC Refresh, AML, and Reference Data, enhancing operational efficiency by 25%.

May 2013 – Jul 2017 · 4 yrs 2 mos

• Led and managed the teams to design, develop (spikes) and deliver various electronic services and deployment release of different services across UK, Geneva and Monaco
• Working closely with business team to understand the new requirements and technical teams in London to successfully integrate end to end flow.
• Building centre of excellence in India for AGILE methodology and training colleagues across the bank.
• Responsible for people management and created coaching culture across division.
• Strong Agile experience with TDD and Contiguous Integration (leading a scrum and managing a team)
• Built and delivered standard reusable one click continuous integration and deployment process from DEV till PROD using standard toolsets which was rolled out across Wealth transaction cycle benefitting 400+ colleagues

Nov 2011 – May 2013 · 1 yr 6 mos

• In my role at IDeaS Revenue Solutions, I focused on designing and implementing technical solutions that aligned with business requirements. I developed a custom PMD rule and optimized our CI processes using Jenkins, which significantly improved our deployment workflow. Additionally, I actively participated in presenting designs in technical forums, sharing insights and fostering a collaborative environment within the team.

Jul 2010 – Oct 2011 · 1 yr 3 mos

Oct 2009 – Apr 2010 · 6 mos

Jul 2006 – Oct 2009 · 3 yrs 3 mos