Snehal Rao — Customer Success Manager
Driven, Progressive, Customer Success professional with a demonstrated history of working in the Cyber Security, E -learning, HR/Recruitment and IT Industry. I specialize in SaaS Account Management and Customer Success for start ups targeting SMEs, MSPs, End Users, Enterprise Businesses. Key strengths- Product Adoption and Deployment, Product Demo and Client onboarding, Customer Success, Retention, Market Research, SaaS Sales, Key Account Management. I believe there is always something to learn, and with digital media's rapid speed, there's always something new!
Stackforce AI infers this person is a Customer Success professional in the SaaS and Cyber Security industries.
Location: Galway, County Galway, Ireland
Experience: 9 yrs 3 mos
Skills
- Customer Success
- Saas Sales
- Account Management
- Sales Operations
- Business Development
- Marketing Strategy
Career Highlights
- Expert in SaaS Account Management and Customer Success.
- Proven track record in customer retention and product adoption.
- Strong background in market research and digital marketing strategies.
Work Experience
CyberSentriq
Customer Success Manager (7 mos)
TitanHQ
Customer Success Manager (2 yrs 10 mos)
Customer Success Specialist (3 mos)
Digitally
Product Specialist (3 mos)
Scaler
Senior Manager - Customer Success / B2B Partnerships (3 yrs 9 mos)
Edutech
Business Consultant (7 mos)
TAAL Tech
Business Development Analyst ( IOT, Embedded System, Cloud, Analytics and Mobility) (1 yr 3 mos)
FULLERENE SOLUTIONS AND SERVICES PRIVATE LIMITED
Marketing Research Analyst (2 mos)
Education
Master of Business Administration (M.B.A.) at Justice K S Hegde Institute of Management
Engineer’s Degree at Visvesvaraya Technological University
