Heema Hinduja

Software Engineer

Bellevue, Washington, United States6 yrs 10 mos experience
Highly Stable

Key Highlights

  • Expert in scalable system designs and performance optimization.
  • Proven track record in fraud prevention and compliance engineering.
  • Strong collaboration skills with cross-functional teams.
Stackforce AI infers this person is a Fintech and E-commerce backend engineer with expertise in scalable systems and fraud prevention.

Contact

Skills

Core Skills

Fraud PreventionCompliance EngineeringUser Experience EngineeringRisk ManagementFraud ProtectionSystem DesignBackend DevelopmentApi DevelopmentData ManagementCloud ComputingDatabase Management

Other Skills

API MigrationAWS Serverless ArchitectureAlgorithmsAmazon Web Services (AWS)ApexBack-End Web DevelopmentC (Programming Language)C Programming BasicsCaching StrategiesCascading Style Sheets (CSS)CassandraCode DesignCode ReviewCommunicationComputer Science

About

Seasoned Software Engineer Specializing in High-Performance System Designs and thrives on innovation, crafting scalable solutions for risk mitigation and system efficiency. I've been at the forefront of initiatives like decreasing login latency, which enhances user experience and trust in our platform. With a foundation in Computer Science, my approach to backend engineering blends robust systems design with a focus on performance. Collaborating with stakeholders, we've tackled the complexities of compliance, developing a remediation system that protects both buyers and sellers from fraud. My journey in building critical infrastructure has been marked by a commitment to continuous learning and a drive to solve the challenges that matter—a philosophy rooted in my academic and professional ventures.

Experience

Salesforce

SDE 2

Jan 2025Present · 1 yr 2 mos · Bellevue, Washington, United States · On-site

  • Currently focused on enhancing the CPQ features on the Revenue Cloud platform.

Paypal

2 roles

Software Engineer 3

Promoted

Feb 2023Jul 2024 · 1 yr 5 mos · India

  • ## Compliance Program Collaboration
  • Collaborated closely with cross-functional stakeholders to develop and implement comprehensive compliance programs tailored to new tax regulations in the disputes domain.
  • This involved creating detailed documentation, designing workflows, and ensuring alignment with legal requirements to facilitate smooth compliance transitions.
  • ## Fraud Prevention Solutions
  • Designed and developed scalable solutions that leverage machine learning algorithms and real-time data analysis to effectively identify and mitigate losses from fraudulent merchants at PayPal.
  • Implemented robust monitoring systems to detect unusual patterns and enhance fraud detection capabilities.
  • ## Login Latency Reduction
  • Focused on optimizing PayPal's login process by streamlining the authentication and authorization modules.
  • Implemented performance improvements and caching strategies that significantly reduced login latency, enhancing user experience while maintaining security standards.
Machine LearningReal-time Data AnalysisPerformance OptimizationDocumentationWorkflow DesignFraud Prevention+1

Software Engineer 2

Apr 2021Feb 2023 · 1 yr 10 mos · India

  • ## Risk and Fraud Protection Solutions
  • Responsible for addressing risk and compliance challenges by designing and building highly scalable systems that support users in fraud protection, as well as seller and buyer protection policies.
  • ## Remediation System Development
  • Led the design and implementation of a remediation system from the ground up, aimed at mitigating various risks faced by customers and sellers.
  • This system helps prevent unnecessary chargebacks for both parties, ensuring a seamless and hassle-free payment experience.
  • ## Global Platform Initiative
  • Contributed to a new global platform initiative for the risk organization by migrating tier-1 systems to a more efficient and scalable platform across PayPal.
  • This transition enhances system performance and improves the overall risk management process.
  • ## Dashboard Development:
  • Developed a developer productivity tool to streamline onboarding for the Dispute system, reducing the onboarding time for developers from a week to under a few hours.
  • ## Technology Stack
  • Languages & Frameworks: Java, Spring Boot, Spring MVC, Spring Framework, Hibernate
  • Database: Oracle DB
Scalable Systems DesignRisk ManagementFraud ProtectionSystem MigrationDeveloper Productivity Tools

Bookmyshow

Software Development Engineer II

Jul 2020Apr 2021 · 9 mos · Bengaluru, Karnataka, India · Remote

  • ## BMS Live Entertainment
  • Developed an orchestration layer in Golang to serve as a unified interface for all tier-1 downstream services of BookMyShow's live entertainment platform.
  • ## Data as a Service (DAAS)
  • Created a Data as a Service platform to standardize and catalog essential data on a global scale.
  • ## Worked on the DIY (Do It Yourself) initiative by:
  • Designing and developing REST APIs for DIY products, including event and offer creation, scanning solutions, and Video on Demand.
  • Technologies utilized: Golang, gRPC, Redis.
  • ## Non-Movies (NM) API Migration
  • Migrated the Live Entertainment synopsis page API from NodeJS to Golang.
  • Improved response time from approximately 1 second to around 250 milliseconds (with caching bringing it down to under 50 milliseconds).
  • Technology stack: Golang, gRPC, Kubernetes.
GolangREST APIsData as a ServiceAPI MigrationCaching StrategiesBackend Development+1

Amazon

2 roles

Software Development Engineer 1

Jun 2018Feb 2020 · 1 yr 8 mos · Chennai Area, India · On-site

  • ## Device Registrations System
  • Developed a scalable system to manage device registrations, ensuring high efficiency and reliability during peak events like Christmas Day, Prime Day, and Cyber Monday.
  • ## Digital Content Management
  • Worked on a distributed digital content management system to support tier-1 services, enhancing the overall content delivery process.
  • ## Digital Rights Authority Systems
  • Built a digital rights authority system to help manage and enforce rights for digital content, improving compliance and access control.
  • ## Tier-1 Service Deployment
  • Successfully completed the deployment of over 15 tier-1 services, demonstrating my ability to deliver complex projects independently.
  • ## AWS Serverless Architecture Implementation
  • Gained hands-on experience with serverless architecture using various AWS tools, enhancing system scalability and reducing operational overhead for high scale events.
  • Technology Stack
  • Languages & Frameworks: Java, Spring MVC, Spring Boot, Hibernate, Jersey REST APIs
  • AWS Services: Lambda, API Gateway, RDS PostgreSQL
  • Web Technologies: HTML, CSS, JavaScript
Scalable SystemsDigital Content ManagementAWS Serverless ArchitectureDeploymentSystem DesignCloud Computing

Quality Assurance Engineer Intern

Sep 2017May 2018 · 8 mos · Chennai Area, India · On-site

  • ## Database Migration for Kindle E-book Platform
  • Developed solutions for migrating databases from Oracle DB to Amazon DB solutions, including PostgreSQL and DynamoDB. This migration was crucial for the core Kindle e-book digital content platform, which manages key features such as last read position, annotations, bookmarks, and more.
  • ## Amazon Rollingstone Project
  • Contributed to the Amazon Rollingstone project by successfully completing migration features across multiple tier-1 services, enhancing system performance and reliability.
Database MigrationDigital Content ManagementDatabase Management

Education

Sri Sai Ram Institute of Technology (Sairam Group of Institutions)

B.E — Computer Science

Aug 2014May 2018

Donbosco matriculation,higher,secondary,school,chennai-99

HSC — Science

Jan 2010Jan 2014

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