S

Sudarshan Balakrishna

VP of Engineering

Bengaluru, Karnataka, India19 yrs 6 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Transformed engineering teams for rapid growth.
  • Architected resilient and secure cloud infrastructures.
  • Championed AI/ML initiatives for enhanced productivity.
Stackforce AI infers this person is a SaaS Infrastructure and Site Reliability Engineering expert.

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Skills

Core Skills

Site Reliability EngineeringCloud ComputingArtificial Intelligence (ai)Infrastructure ManagementSystem Administration

Other Skills

AI/MLAmazon Web Services (AWS)AnsibleApache KafkaArgoCDAzure Kubernetes Service (AKS)Big DataBig Data AnalyticsBottlerocket OSBuildkiteCI/CDCICDCentOSChefCluster

About

"We are what we repeatedly do. Excellence, then, is not an act, but a habit." – Will Durant "Engineering reliability is an art: it blends the creativity to anticipate failure, the precision to eliminate it, and the vision to orchestrate technology in perfect harmony." - ~Unknown These quotes resonates deeply with my own professional journey. Over the years, I’ve evolved from a hands-on Engineer to a seasoned Engineering Leader who empowers teams to push boundaries, elevate standards, and deliver transformative results. Specializing in SRE, Infrastructure, Agentic Frameworks, AI/ML for Infrastructure, DevOps, DevSecOps, and Cloud/Platform Engineering, I’ve dedicated my career to architecting resilient, scalable, and secure platforms that help organizations move faster and stay ahead of the curve. My work is about more than just technology—it’s about enabling growth. By fostering teams that think critically, experiment with confidence, and embrace continuous improvement, I help businesses solve complex problems and seize new opportunities. I’ve guided engineering functions through rapid expansion, standardized cloud infrastructures, and implemented streamlined processes that result in measurable business impact—whether that means reducing technical debt, mitigating risk, or accelerating product delivery. Beyond the technologies, I’m committed to lifelong learning and knowledge-sharing. I love staying on top of emerging trends, mentoring the next generation of engineers, and collaborating with colleagues who are equally passionate about innovation.

Experience

Epsilon

Vice President of Infrastructure Engineering

Jun 2025Present · 9 mos · Bengaluru, Karnataka, India · Hybrid

  • India Head for Epsilon's Infrastructure Engineering.

Rippling

Director of Engineering - Infrastructure

Jan 2024Mar 2025 · 1 yr 2 mos · Bengaluru, Karnataka, India · Hybrid

  • 1. Spearheaded the expansion of a stellar engineering team from 7 to 22 across Compute, Data, and Developer Experience.
  • 2. Delivered $200K in annual savings by optimizing Arm64 Kubernetes workloads within CI/CD pipelines, amplifying both performance and cost-efficiency.
  • 3. Deployed Bottlerocket OS for EKS clusters, streamlining updates, reducing node maintenance time by 30%, and enhancing infrastructure security and reliability.
  • 4. Steered multi-region growth by architecting AWS EKS/Kubernetes infrastructure in EU West2, seamlessly scaling global operations and fuelling international expansion.
  • 5. Championed the development of a Go-based CLI that abstracts complex infrastructure layers, empowering developers with a frictionless management interface.
  • 6. Optimized CI pipeline test selections, accelerating build times by 20% and enhancing the speed and reliability of software delivery cycles.
  • 7. Achieved a 60% reduction in CI/CD costs by migrating workloads to Kubernetes and rightsizing resources, maximizing operational efficiency.
  • 8. Elevated operational excellence by cutting on-call alerts by 65%, thereby enhancing reliability and driving measurable gains in engineering productivity.
  • 9. Executed an Istio service mesh integration that reduced service outages by 20%, tightened security with end-to-end encryption, and enforced robust policies.
  • 10. Launched AI/ML-powered self-service bots driven by LLMs, accelerating developer productivity and reducing SRE fatigue.
Amazon Web Services (AWS)KubernetesDistributed SystemsSite Reliability EngineeringCloud ComputingLinux+16

Twilio

Senior Manager - Software Engineering

Jul 2021Jan 2024 · 2 yrs 6 mos · Bengaluru, Karnataka, India · Hybrid

  • 1. Site Lead/Head of Engineering for Compute/Data/Observability Site Reliability Engineering teams in Bangalore.
  • 2. Founded and cultivated a high-performance SRE team, recruiting elite engineers and scaling operations to surpass ambitious organizational targets.
  • 3. Revitalized core infrastructure by seamlessly transitioning workloads from ECS to EKS, enhancing resilience, eradicating technical debt, and aligning with best-in-class standards.
  • 4. Championed Bottlerocket OS adoption on EKS clusters, fortifying stability and security while simultaneously driving global expansion by establishing a new AWS region in EUW2, accelerating international growth.
  • 5. Engineered fully automated CI/CD pipelines tailored for EKS migrations, seamlessly integrating Buildkite and ArgoCD to streamline deployments and operational agility.
  • 6. Extended multi-region CI/CD capabilities, enabling automated EKS deployments in EUW2 for enhanced global coverage and efficiency.
  • 7. Instituted a robust Secure DevOps ecosystem, embedding security gates and implementing golden images for Kubernetes deployments, safeguarding compliance and reliability.
  • 8. Achieved $500K annual AWS cost savings through strategic Cloud Custodian implementation, optimizing resource utilization and maximizing cost-efficiency.
pythonAmazon Web Services (AWS)Distributed SystemsMircroservicesKubernetesSite Reliability Engineering+10

Walmart global tech india

Senior Manager - Site Reliability Engineering

Apr 2019Jul 2021 · 2 yrs 3 mos · Bengaluru, Karnataka, India · On-site

  • 1. Established the Walmart Marketplace SRE team, cultivating a top-tier, performance-driven culture that elevated platform reliability and scalability.
  • 2. Engineered scalable, low-latency, and fault-tolerant systems on OpenStack, Azure, GCP, and Kubernetes, fortifying the infrastructure’s resilience and agility across diverse environments.
  • 3. Transformed legacy VM-based services by migrating them to Kubernetes, dramatically improving resiliency, reducing operational costs, and eradicating technical debt.
OpenStackDistributed SystemsMircroservicesKubernetesSite Reliability EngineeringTerraform+9

Thoughtspot

Manager - Systems Reliability Engineering

Jun 2018Apr 2019 · 10 mos · Bengaluru, Karnataka, India · On-site

  • 1. Pioneered the creation of a Systems Reliability Engineering team in Bangalore’s India Delivery Centre, laying a strong foundation for resilient global operations.
  • 2. Championed end-to-end accountability for worldwide service uptime and product performance, reinforcing customer trust and satisfaction.
  • 3. Proactively pinpointed and mitigated incidents and root causes, fostering effective stakeholder collaboration and continuous service improvement.
  • 4. Optimized operational frameworks and SOPs, elevating the customer experience through streamlined processes and proactive support.
  • 5. Conceived and introduced a SaaS-based product model, generating fresh revenue channels and accelerating customer onboarding through agile cloud-hosted solutions.
Distributed SystemsTerraformCloud ComputingpythonGitAmazon Web Services (AWS)+3

Fidelity investments

Manager - Systems Engineering

Jan 2016Jun 2018 · 2 yrs 5 mos · Bengaluru, Karnataka, India · On-site

  • 1. Championed OpenStack implementation at Fidelity, training and empowering team members.
  • 2. Delivered essential tooling and automations, dramatically reducing operational overhead.
  • 3. Automated Linux filesystem lifecycle management, cutting daily server operations by 25%.
  • 4. Architected and launched robust Red Hat OpenStack and AWS solutions, boosting scalability and agility.
  • 5. Embraced infrastructure as code with Ansible and Chef, automating server deployments and daily tasks.
OpenStackOpenshiftVMwareTerraformCloud Computingpython+8

@walmartlabs india

Advanced Systems Engineer

Aug 2013Jan 2016 · 2 yrs 5 mos · Bengaluru, Karnataka, India · On-site

  • 1. Spearheaded the formation of Walmart’s Bangalore Systems Engineering team, securing top-tier talent and foundational capabilities.
  • 2. Championed operational excellence by mentoring engineers, standardizing SOPs, and streamlining incident and change management workflows.
  • 3. Drove cost-efficient data center transformations through strategic OS migrations, hardware refreshes, and virtualization initiatives.
  • 4. Engineered robust infrastructure solutions using Red Hat Satellite, LDAP, and Infoblox, fortifying Walmart.com’s core platforms.
  • 5. Optimized OS image lifecycles for CentOS, Ubuntu, and Red Hat, ensuring seamless updates and enhanced system stability.
  • 6. Accelerated delivery and reliability by automating deployments, configurations, and operations with Python, Bash, Chef, and BladeLogic.
OpenStackVMwareDistributed SystemsCloud ComputingpythonRed Hat Linux+11

Oracle

Senior Systems Administrator

Apr 2011May 2013 · 2 yrs 1 mo · Bengaluru, Karnataka, India · On-site

  • 1. Lead the management and administration of Sun Solaris and Red Hat Linux servers, ensuring seamless uptime and availability.
  • 2. Executed strategic data center migrations, consolidations, and tech refreshes, driving operational efficiency and modernization.
  • 3. Architected large-scale Solaris and Linux server infrastructures, laying the groundwork for scalable, high-performance environments.
  • 4. Automated system administration tasks to boost efficiency, reduce manual effort, and enhance operational consistency.
  • 6. Configured Sun and Red Hat clusters to optimize workload distribution and maximize system performance.
  • 7. Mastered diverse file systems (ZFS, EXT3/4, UFS, VxFS, NFS) and volume managers (LVM) to ensure robust storage solutions.
  • 8. Administered Solaris zones, LDoms, and Xen-based virtualization, expanding deployment flexibility and reducing overhead.
Operating SystemsVMwareXenpythonSolaris ZonesLinux+6

Axa tech

Subject Matter Expert

Sep 2010Apr 2011 · 7 mos · Bengaluru, Karnataka, India · On-site

  • 1. Orchestrated the administration of Sun Solaris and Red Hat Linux servers, implementing data center migrations, consolidations, and technology refresh initiatives.
  • 2. Engineered large-scale Solaris and Linux infrastructures, streamlining system administration through robust automation practices.
  • 3. Configured and maintained Sun and Red Hat clusters, skillfully managing diverse file systems (ZFS, EXT3/4, UFS, VxFS, NFS) and leveraging LVM for flexible storage solutions.
  • 4. Administered and optimized Solaris zones, LDoms, and Xen-based virtualization, enhancing scalability and resource utilization.
System AdministrationOperating SystemsSun ClusterClusterRed Hat LinuxLinux+4

Altisource portfolio solutions sa

Technical Services Engineer

Dec 2005Jun 2010 · 4 yrs 6 mos · Bangalore · On-site

  • 1. Orchestrated administration of Sun Solaris and Red Hat Linux servers, ensuring seamless operations and uptime.
  • 2. Spearheaded OS installations, user access management, security hardening, troubleshooting, and data centre consolidation to drive operational efficiency.
  • 3. Administered EMC SAN and NAS storage environments, optimizing capacity and performance.
  • 4. Strengthened security posture through proactive vulnerability assessments, remediation efforts, and rigorous user management.
  • 5. Configured and maintained an array of volume managers (VxVM, Solaris Volume Manager, Linux Volume Manager) and file systems (ZFS), ensuring robust data integrity and reliability.
System AdministrationOperating SystemsServersStorageSolaris ZonesLinux+5

Education

Kuvempu University, Shankaraghatta, Shimoga

Bachelor of Engineering - BE — Computer Science

Oct 2000Jul 2004

DVS composite PU college

Pre University or 12th

Jul 1998May 2000

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