Mar 2019 – Feb 2020 · 11 mos · Bengaluru Area, India

• Reflektive was a startup in the Talent / Performance management space. A new-age way of looking at performance management along with analytics was its USP. I led the engineering team in Bangalore.

Jun 2017 – Mar 2019 · 1 yr 9 mos · Bangalore

• Had a wonderful time leading Plivo's engineering organisation which was located completely in Bangalore. Grew the team from around ten to more than eighty talented engineers, spread across multiple sub-products and engineering managers. Played a key role in transforming the org on the lines of accountability for high velocity, business impact and technology decision making.
• Accomplished a significant hardware cost reduction across products (from $220K to $120K per month), setting up of modern data pipelines, from 3-nines availability to 3.5 by design and an org capable of sustaining this in the long term.
• The Cloud telephony space had a good exposure to cross-geographic architecture, operating in both the new age cloud space and the more traditional Voice / SMS / telephony space. Technical challenges included a high scale environment plus tough availability and latency requirements, all the while keeping an eye out on costs. This was also a highly technical product, an API driven one, that demanded a 24*7 support capability. Any issue in Plivo's systems directly impacted its customer's businesses which made it highly sensitive to downtimes / degradations etc.
• A significant double digit growth rate of the business brought along another challenging aspect of the business getting more complex in terms of functional asks. Sophisticated business cases meant more complex product asks, but at the same time the interesting part was being able to build fundamental APIs for customers to solve their complex use cases.

Apr 2014 – May 2017 · 3 yrs 1 mo · Bangalore

• Highlights included making the first Big Billion Day happen and introducing technology into multiple manually intensive areas of Flipkart Warehouses, including India's first semi-automated warehouse in Hyderabad.
• In the last year of my tenure at Flipkart, I seeded a team that started building the core technology platform for the next generation of Flipkart's Supply Chain. This "Facilities Platform" provided common capabilities across different links in the supply chain like the Pickup Hubs, Warehouses, Mother Hubs, Transport Centers and Delivery Hubs.
• Master Data Management (MDM) for the Supply Chain was another key responsibility area during this period. The challenge was to be able to support multiple data sets ranging from Network Maps to Product Catalogs to SLAs.
• Prior to these, I handled the WMS (Warehouse Management System).
• One of the key accountability areas was around ensuring that business goals are set and met. At various points in time, have been involved in key decisions around speed, reliability, predictability, traceability, scale, costs and revenue aspects of our warehousing operations, and recently across the entire supply chain of Flipkart.
• I owned the longer term technology vision for the existing WMS, enabling it evolve into the model of micro services, followed by a movement to a generic platform that can cater to all hubs / facilities within the Supply Chain.
• All the above are in the backdrop of an extremely dynamic business environment where the e-commerce market in India has been continuously expanding. The challenge was to cater to a rapidly expanding scale, not just technically but also the functional complexity that comes along with the same.
• Transforming the Supply Chain in India through technology is the vision towards which many of the initiatives have been planned. Moving from a heavily manual driven operations to building systems where none exist, improving systems where they do exist has been the nature of involvement.

Feb 2010 – Apr 2014 · 4 yrs 2 mos · Bangalore

• Role at Playdom India can be divided into multiple parallel functions -
• Organizational
• Head an Organization of Dev and QA teams of Bangalore and Dhaka, spread across multiple games and multiple technologies. Actively involved in growing the Bangalore office from a handful to over hundred. Challenges included setting the right structures in place which could evolve well during this high growth phase.
• Technical
• Have designed and managed the engineering of few highly scalable games on Facebook, iOS and Android devices. At any time, games would be in various life-cycle stages - from just conceptualized to those being sunset, with each needing a different kind of my involvement. Some need in-depth architectural level involvement, while others need a code look in, while yet others need working with software like mysql, memcache and couchbase. Peak was 4.5 Million Daily Active Users in a game.
• Team Building
• Have led and mentored a highly talented group of individuals (mostly graduates from premier institutions) into delivering effectively as a team. The challenge was to help people grow as fast as the evolving organization. Achieved a very limited attrition during this entire three to four years, significant because of the highly competitive market for such talent. This helped to build adequate competency at various levels within the whole organization in spite of a tenfold increase in size.
• Processes
• Have championed engineering excellence across the whole organization and introduced key process and initiatives. A more than doubling of organization size each year meant bringing in effective processes that were best suited at that time with a view to accommodate more growth.
• All these helped to achieve a much bigger organization than what I joined, redundancies at various levels for sustaining such an organization, and upholding the standards of technical expertise. These in turn have provided a solid foundation to build bigger and high quality games, faster.

Oct 2002 – Jan 2010 · 7 yrs 3 mos · Bangalore

• Co-founder of a startup. Responsibilities as an employee moved on from being a Developer to an Analyst to a Team Lead and an Architect, including customer interactions and the full life cycle of projects. Also, responsibilities as a shareholder gave invaluable opportunities of playing a part in strategic inputs. This startup was acquired by a Services Firm, post which I moved into the role of a Divisional Head for Bangalore.
• At Corpus, was responsible for the delivery of multiple simultaneous services projects developed out of Bangalore. In addition, I played the role of an Architect in many projects. Was involved in projects throughout their life cycles, with client interactions, design and coordinating efforts being my key activities. Accountable technically for the design, architecture and infrastructure setup of many projects starting from scratch across varied domains like Finance, Telecom and Gaming.

Jun 2001 – Oct 2002 · 1 yr 4 mos · Bangalore

• Primarily as a developer, was involved in enterprise projects for the parent company in the finance domain. Involved extensive collaboration with business people in London.